| We've had Vonage since September. There were a lot of growing pains with it. Problems like call features not working, web interface not functioning, stuttering calls, etc. Switching from DSL to cable solved some of the problems with the calls. When there are problems with calls, it's usually during prime time (7-9pm)when there's a lot of internet traffic. But I just try to remember we'd pay Ma Bell a lot more for the same features. Whenever I've had other problems, the customer service has been more than willing to solve them even though they're in another country. What I don't like about Vonage is that they're like everyone else about adding extra charges to the bill. Currently the extra charges are $9.16 on the $24.99 bill. If I dropped Vonage it would be for that reason. |
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