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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Re: They sent me a letter.... From the article it sounds like the customer isn't canceling the port... Verizon is... That is not allowed.
The customer would have to call whoever they initiated the port with and cancel it that way...
It sound like the argument was, if Verzon tried to "talk" the customer into terminating their port, before it went the full mile, would be open for fines, which isn't true. If they cancel after the fact, or delay it past the accepted 30 days FDD (firm due date), then they can get in trouble. Other then that, they can turn the customer any direction they want, if the customer is willing. | |
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supergirl
join:2007-03-20
Pensacola, FL
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| Re: They sent me a letter.... said by tc1uscg  :From the article it sounds like the customer isn't canceling the port... Verizon is... That is not allowed.
The customer would have to call whoever they initiated the port with and cancel it that way...
It sound like the argument was, if Verzon tried to "talk" the customer into terminating their port, before it went the full mile, would be open for fines, which isn't true. If they cancel after the fact, or delay it past the accepted 30 days FDD (firm due date), then they can get in trouble. Other then that, they can turn the customer any direction they want, if the customer is willing. Exactly, you can't "win back" a customer that hasn't ported. Duh! to the others that didn't get it. 
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl | |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI | Re: They sent me a letter....  got it.. | |
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