How can I, as a present DSL customer in a Verizon coverage area, change to freestanding 3.0 Mbps when the availability page says it is available and MyEarthlink page offers no way to do it?
Changes to existing service requires that you make a phone call as it cannot be done online when DSL is already on your POTS line (Now if you have multiple phone lines, then that might or might not be different).