gtojim
join:2002-03-18
Concord, CA
 ·VOIPo
| reply to drew
Re: March Speed Increase??
Drew
I've given up all hope that Wave will ever fix the slowdowns. I've had several Wave techs check out things at my home, they found nothing wrong on my end.
Over a year ago I was in contact with a Manager at Wave. Last I heard he was waiting for a signature to purchase equipment to correct the problem. |
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drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
 ·wavebroadband
| reply to gtojim
gtojim 
Make sure you call the technical support number for your area. If you're officially part of the Wave team and they've begun to support you, the number is 1-866-WAVE-123.
The more calls they get about it, the more likely a supervisor is to run it up the flag pole and get something done. Be polite and explain the situation. |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
| reply to kenward1
Speed Test done on the San Francisco server, 25 miles from me.
Test taken at 20 minutes before midnight.
Sorry I won't post anymore speed tests for awhile. |
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kenward1
join:2000-01-05
San Mateo, CA
·Astound Broadband
 ·AT&T U-Verse
| reply to gtojim
Go to U-verse. I did, and I am very happy. I get better/faster service, more TV channels(both SD & HD) AND I'm saving ~$50.00 per month.
 |
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gtojim
join:2002-03-18
Concord, CA | reply to 0zero01
That is only 10mb faster than the speed I posted above. LOL |
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0zero01
join:2000-08-01
Port Orchard, WA
| reply to gtojim
"After Midnight baby, were gonna let it all hang out"
The rest of the day we'll just lag around and suck . . .
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson |
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drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs: | reply to gtojim
mine's not much better from 3pm-1am here in Port Orchard. |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
| reply to gtojim
Speed test at midnight 10mb/1mb service. I won't post anymore of these for awhile. I'm sure everyone is tired of them. |
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gtojim
join:2002-03-18
Concord, CA | reply to chpalmer
I will let you know how it works out for my friend if he gives it a try. Thanks for the tip. |
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chpalmer
join:2002-11-18
Belfair, WA | reply to gtojim
Its a ymmv kind of thing... Ive seen it bump up from 28.8 to 33.1 on my inlaws line a few years ago but not work on mine...
It didnt slow me down however.
I am guessing the modem can hear possible noise that the filter blocks... |
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gtojim
join:2002-03-18
Concord, CA | reply to chpalmer
Thanks chpalmer
I will make the suggestion to a friend using dial-up to try using a dsl line filter. Didn't know about this trick but I haven't had dial-up for many years. |
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chpalmer
join:2002-11-18
Belfair, WA
·wavebroadband
·VOIPo
| reply to gtojim
I wasn't really directing that particular comment to you as Ive seen posts where your speeds were a little better...
Your problem is obviously a Wave issue, no doubt...
But just a general comment to anyone having issues..
Ever use a dsl line phone filter to actually increase dial-up speeds?  |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
1 edit | reply to chpalmer
chpalmer
My first tweaking to improve download speed was back in the DOS days with a 2400 baud modem.
No amount of tweaking on my end can fix the evening slowdowns which started shortly after Wave purchased Astound Broadband.
Wave techs that have been to my house haven't found anything wrong on my end.
Wave needs to do some tweaking on their end, but I've given up all hope that day will ever happen.
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chpalmer
join:2002-11-18
Belfair, WA
·wavebroadband
·VOIPo
| reply to gtojim
Truthfully I dont think you'd miss it if you were getting your full speeds...
I can have four machines browsing here and a voip call going easily. 6/1 ... I dont know your downloading habits however.
One thing to mention... has anyone not tried tweaking their machine that is having slow speeds all the time? It might help. There is a community here for that. I have used a tool from another site on all my stuff. |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
2 edits | reply to gtojim
Speed test 11:30pm Friday night, 10mb/1mb service. Wave has increased to 1mb upload speed for Astound customers. Not sure when this increase took place.
Checking the current service plans Astound/Wave offers the 1mb upload speed with the 6mb download service plan. I'm thinking about downgrading from the 10mb/1mb to the 6mb/1mb plan. Anyone have an opinion if my speeds will get worse than my current download speed with the 10mb plan??? Not sure if it's worth the $10 extra bucks for my current 10mb speed.
Thanks in advance. |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
| reply to gtojim
Speed test at 11pm, 10mb/768k plan. |
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chpalmer
join:2002-11-18
Belfair, WA | reply to gtojim
Change the mac address in your router and see if a different gateway will help you Drew... |
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drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs: | reply to 0zero01
yeah, he moved in next door to me. I've been getting 1.5mbps in the evenings lately. Not amused. |
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0zero01
join:2000-08-01
Port Orchard, WA
| reply to PhoneBoy
East Bremerton . . .Home of the Bremilo!
10 min away from work! I won't be able able to
complain anymore :-( (I'll finally get my Comcast freebies!)
I'll still be working your area to make sure your Comcast services are in good working order Though!
To stay on topic: The past two days here in "Wave Country" have been rock solid. They've either A: Upgraded or B: A bandwidth hog in my area must have moved. Still no additional upload speed for the premium price. I guess the extra $10 is for 300kbps more then the rest of the lot get.
8:16pm pst
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson |
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PhoneBoy
I Am
join:2002-01-02
Gig Harbor, WA | reply to 0zero01
Where you moving? I get pretty good Comcrap speeds in Gig Harbor, at least in my neighborhood.  |
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