gtojim
join:2002-03-18
Concord, CA | reply to 0zero01
Re: March Speed Increase??
That is only 10mb faster than the speed I posted above. LOL |
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kenward1
join:2000-01-05
San Mateo, CA
 ·Astound Broadband
 ·AT&T U-Verse
| Go to U-verse. I did, and I am very happy. I get better/faster service, more TV channels(both SD & HD) AND I'm saving ~$50.00 per month.
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gtojim
join:2002-03-18
Concord, CA
 ·VOIPo
| Speed Test done on the San Francisco server, 25 miles from me.
Test taken at 20 minutes before midnight.
Sorry I won't post anymore speed tests for awhile. |
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drew
Reformation
Premium
join:2002-07-10
Port Orchard, WA
clubs:
·wavebroadband
| gtojim 
Make sure you call the technical support number for your area. If you're officially part of the Wave team and they've begun to support you, the number is 1-866-WAVE-123.
The more calls they get about it, the more likely a supervisor is to run it up the flag pole and get something done. Be polite and explain the situation. |
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gtojim
join:2002-03-18
Concord, CA
·VOIPo
| Drew
I've given up all hope that Wave will ever fix the slowdowns. I've had several Wave techs check out things at my home, they found nothing wrong on my end.
Over a year ago I was in contact with a Manager at Wave. Last I heard he was waiting for a signature to purchase equipment to correct the problem. |
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