March Speed Increase?? in Wave Broadband http://www.dslreports.com/forum/r19992591 en Sat, 28 Nov 2009 16:12:20 EDT Sat, 28 Nov 2009 16:12:20 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20760904 gtojim : Drew

I've given up all hope that Wave will ever fix the slowdowns. I've had several Wave techs check out things at my home, they found nothing wrong on my end.

Over a year ago I was in contact with a Manager at Wave. Last I heard he was waiting for a signature to purchase equipment to correct the problem. ]]> http://www.dslreports.com/forum/remark,20760904 Tue, 08 Jul 2008 20:01:19 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20758754 drew : gtojim See Profile

Make sure you call the technical support number for your area. If you're officially part of the Wave team and they've begun to support you, the number is 1-866-WAVE-123.

The more calls they get about it, the more likely a supervisor is to run it up the flag pole and get something done. Be polite and explain the situation.]]> http://www.dslreports.com/forum/remark,20758754 Tue, 08 Jul 2008 13:22:56 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20757021 gtojim : Speed Test done on the San Francisco server, 25 miles from me.
Test taken at 20 minutes before midnight.

Sorry I won't post anymore speed tests for awhile.
]]> http://www.dslreports.com/forum/remark,20757021 Tue, 08 Jul 2008 02:50:48 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20679015 kenward1 : Go to U-verse. I did, and I am very happy. I get better/faster service, more TV channels(both SD & HD) AND I'm saving ~$50.00 per month.

]]> http://www.dslreports.com/forum/remark,20679015 Sat, 21 Jun 2008 22:26:00 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20676124 gtojim : That is only 10mb faster than the speed I posted above. LOL]]> http://www.dslreports.com/forum/remark,20676124 Sat, 21 Jun 2008 03:22:44 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20671088 0zero01 : "After Midnight baby, were gonna let it all hang out"



The rest of the day we'll just lag around and suck . . .
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson]]> http://www.dslreports.com/forum/remark,20671088 Fri, 20 Jun 2008 03:04:24 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20650710 drew : mine's not much better from 3pm-1am here in Port Orchard.]]> http://www.dslreports.com/forum/remark,20650710 Mon, 16 Jun 2008 12:28:22 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20649267 gtojim : Speed test at midnight 10mb/1mb service. I won't post anymore of these for awhile. I'm sure everyone is tired of them.
]]> http://www.dslreports.com/forum/remark,20649267 Mon, 16 Jun 2008 03:02:33 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20649244 gtojim : I will let you know how it works out for my friend if he gives it a try. Thanks for the tip.]]> http://www.dslreports.com/forum/remark,20649244 Mon, 16 Jun 2008 02:48:47 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20646689 chpalmer :
Its a ymmv kind of thing... Ive seen it bump up from 28.8 to 33.1 on my inlaws line a few years ago but not work on mine...

It didnt slow me down however.

I am guessing the modem can hear possible noise that the filter blocks...]]> http://www.dslreports.com/forum/remark,20646689 Sun, 15 Jun 2008 14:09:30 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20645198 gtojim : Thanks chpalmer

I will make the suggestion to a friend using dial-up to try using a dsl line filter. Didn't know about this trick but I haven't had dial-up for many years.]]> http://www.dslreports.com/forum/remark,20645198 Sun, 15 Jun 2008 02:30:38 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20643945 chpalmer : I wasn't really directing that particular comment to you as Ive seen posts where your speeds were a little better...

Your problem is obviously a Wave issue, no doubt...

But just a general comment to anyone having issues..

Ever use a dsl line phone filter to actually increase dial-up speeds? :D ]]> http://www.dslreports.com/forum/remark,20643945 Sat, 14 Jun 2008 18:59:27 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20643103 gtojim : chpalmer

My first tweaking to improve download speed was back in the DOS days with a 2400 baud modem.

No amount of tweaking on my end can fix the evening slowdowns which started shortly after Wave purchased Astound Broadband.

Wave techs that have been to my house haven't found anything wrong on my end.

Wave needs to do some tweaking on their end, but I've given up all hope that day will ever happen.

]]> http://www.dslreports.com/forum/remark,20643103 Sat, 14 Jun 2008 15:03:09 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20642897 chpalmer :
Truthfully I dont think you'd miss it if you were getting your full speeds...

I can have four machines browsing here and a voip call going easily. 6/1 ... I dont know your downloading habits however.

One thing to mention... has anyone not tried tweaking their machine that is having slow speeds all the time? It might help. There is a community here for that. I have used a tool from another site on all my stuff.]]> http://www.dslreports.com/forum/remark,20642897 Sat, 14 Jun 2008 14:06:03 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20641476 gtojim : Speed test 11:30pm Friday night, 10mb/1mb service. Wave has increased to 1mb upload speed for Astound customers. Not sure when this increase took place.

Checking the current service plans Astound/Wave offers the 1mb upload speed with the 6mb download service plan. I'm thinking about downgrading from the 10mb/1mb to the 6mb/1mb plan. Anyone have an opinion if my speeds will get worse than my current download speed with the 10mb plan??? Not sure if it's worth the $10 extra bucks for my current 10mb speed.

Thanks in advance.
]]> http://www.dslreports.com/forum/remark,20641476 Sat, 14 Jun 2008 02:41:55 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20504668 gtojim : Speed test at 11pm, 10mb/768k plan.
]]> http://www.dslreports.com/forum/remark,20504668 Mon, 19 May 2008 02:06:26 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20449250 chpalmer : Change the mac address in your router and see if a different gateway will help you Drew...]]> http://www.dslreports.com/forum/remark,20449250 Wed, 07 May 2008 23:37:30 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20449238 drew : yeah, he moved in next door to me. I've been getting 1.5mbps in the evenings lately. Not amused.]]> http://www.dslreports.com/forum/remark,20449238 Wed, 07 May 2008 23:34:31 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20449148 0zero01 : East Bremerton . . .Home of the Bremilo!
10 min away from work! I won't be able able to
complain anymore :-( (I'll finally get my Comcast freebies!)
I'll still be working your area to make sure your Comcast services are in good working order Though!
To stay on topic: The past two days here in "Wave Country" have been rock solid. They've either A: Upgraded or B: A bandwidth hog in my area must have moved. Still no additional upload speed for the premium price. I guess the extra $10 is for 300kbps more then the rest of the lot get.

8:16pm pst


--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson]]> http://www.dslreports.com/forum/remark,20449148 Wed, 07 May 2008 23:18:09 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20443769 PhoneBoy : Where you moving? I get pretty good Comcrap speeds in Gig Harbor, at least in my neighborhood. ;)]]> http://www.dslreports.com/forum/remark,20443769 Wed, 07 May 2008 02:30:41 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20428983 0zero01 : It pays to stay up late! My speeds should be like this any time of day I decide to use (not abuse) my service!



No increase of upload for $65 a month 10/1.5 customers I guess :-(?
Shouldn't I be getting 2Mbps upload now for my extra $10 a month?

Thanks a bunch Wave! At least it's been somewhat stable for a while. (Obviously, not the speeds though).
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson]]> http://www.dslreports.com/forum/remark,20428983 Sun, 04 May 2008 04:05:21 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20414392 drew : keep in mind that comcast rates are usually 10-20% higher than wave...

I'm very content with my service here in Port Orchard. It's not spectacular by any means, but the only time I get even a little frustrated with speeds is when I'm downloading 25GB of something. Small WMVs and such that appear on websites and the like appear and buffer extremely fast. I never have any problems VPN'ing into work, nor do I have any problem using VNC from work into my home computers. The speeds are solid, but not on the bleeding edge.

Wave works for me.]]> http://www.dslreports.com/forum/remark,20414392 Thu, 01 May 2008 00:43:22 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20413771 0zero01 : So what about people like me paying extra for the 1.5 upload? I didn't get an increase and never see good speeds during peak hours. I pay for the 10/1.5 plan. Good thing I'm moving soon to a Comcast area! Hopefully, by the time I move they'll be offering their 50/5 plan!


--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson]]> http://www.dslreports.com/forum/remark,20413771 Wed, 30 Apr 2008 22:32:23 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20408537 Endorphine :
said by shimonmor See Profile :

Speakeasy test at 7:18 pm.

I got a letter today saying UL speed is bumped to 1 MBPS. And sure enough it's there. Problem is the DL speed sucks! I usually see about 1 or 2 MBPS when it should be 6. And it feels slower than that. I've called them numerous times about it and they act concerned but do nothing.
I have never found the Speakeasy tests to work well outside of the Speakeasy network.]]> http://www.dslreports.com/forum/remark,20408537 Tue, 29 Apr 2008 23:08:17 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20408530 Endorphine : Update at 8pm, wife is playing GTA on the X-Box also while I have other net things going. Speed is still good.

]]> http://www.dslreports.com/forum/remark,20408530 Tue, 29 Apr 2008 23:06:17 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20408320 shimonmor : Speakeasy test at 7:18 pm.

I got a letter today saying UL speed is bumped to 1 MBPS. And sure enough it's there. Problem is the DL speed sucks! I usually see about 1 or 2 MBPS when it should be 6. And it feels slower than that. I've called them numerous times about it and they act concerned but do nothing.
]]> http://www.dslreports.com/forum/remark,20408320 Tue, 29 Apr 2008 22:20:45 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20408022 Endorphine : Here is 6:15pm tonight:

]]> http://www.dslreports.com/forum/remark,20408022 Tue, 29 Apr 2008 21:15:47 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20404681 Badluckguy : I get those speeds too when it's not peak times....]]> http://www.dslreports.com/forum/remark,20404681 Tue, 29 Apr 2008 10:59:06 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20403650 Endorphine : Still working ok for me here in Bremerton....





]]> http://www.dslreports.com/forum/remark,20403650 Tue, 29 Apr 2008 03:59:44 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20403197 Badluckguy : Thanks for the tip Drew....]]> http://www.dslreports.com/forum/remark,20403197 Mon, 28 Apr 2008 23:53:05 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20403132 drew : as a FYI: they claimed to have a widespread internet outage in WA today when I called them 6:15PMish]]> http://www.dslreports.com/forum/remark,20403132 Mon, 28 Apr 2008 23:37:34 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20402985 Badluckguy : Hey madcow, I too would love a 20/2 package but first I would like to see a decent connection with what we have.... :)]]> http://www.dslreports.com/forum/remark,20402985 Mon, 28 Apr 2008 23:12:15 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20402974 Badluckguy : Well service has now gone to shit once again up here in Bremerton.



Come on Wave, get your shit together. You had a few good months.....

Here's a tracert I just made. Pure crap....

Tracing route to powerstroke.org [66.18.160.151]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms unknown [192.168.1.1]
2 26 ms 20 ms 12 ms 24-113-48-1.wavecable.com [24.113.48.1]
3 15 ms 12 ms 13 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 195 ms 337 ms 194 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.1
46.232.253]
5 196 ms 190 ms 195 ms srp2-0.wtn-cor1.noanet.net [66.119.192.21]
6 195 ms 193 ms 193 ms 12.118.34.45
7 212 ms 222 ms 217 ms 12.127.6.193
8 220 ms 216 ms 315 ms cr1.st6wa.ip.att.net [12.122.23.161]
9 221 ms 218 ms 224 ms cr2.sffca.ip.att.net [12.122.31.194]
10 218 ms 218 ms 354 ms tbr1.sffca.ip.att.net [12.122.19.22]
11 211 ms 207 ms 217 ms ggr2.sffca.ip.att.net [12.123.12.18]
12 * * * Request timed out.
13 225 ms 239 ms 220 ms snj-core-01.inet.qwest.net [205.171.233.21]
14 264 ms 258 ms 314 ms abq-core-02.inet.qwest.net [67.14.25.10]
15 280 ms 318 ms 248 ms abq-edge-04.inet.qwest.net [205.171.151.38]
16 312 ms 263 ms 349 ms 67.134.19.70
17 316 ms 253 ms * rtr-int-fa1-0.gw.ala.tularosa.net [66.18.167.233
]
18 415 ms 263 ms 278 ms nsx.autoforums.com [66.18.160.151]

Trace complete.]]> http://www.dslreports.com/forum/remark,20402974 Mon, 28 Apr 2008 23:10:07 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20400442 drew :

there you go. I clicked on it from my VNC session and disconnected from there to make sure I wasn't taking up precious bandwidth.

Poor performance. I'll have to see what plan I'm on...]]> http://www.dslreports.com/forum/remark,20400442 Mon, 28 Apr 2008 15:08:46 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20399717 anon : I too noticed the bump to 1Mbit upload in Port Orchard a few weeks ago. It's nice, but is this it Wave? Give us some love. I thought for sure we'd see a 16/2 or 20/5 top tier this year. Not complaining, just hoping. Otherwise I have no complaints at with service.]]> http://www.dslreports.com/forum/remark,20399717 Mon, 28 Apr 2008 13:06:50 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20399545 drew : man, those are some rough speeds.

I haven't run a speedtest from home in quite some time. I peak out at about 850KB/s down and don't care much about upload speed.

I'll try to remember to do one tonight to see.]]> http://www.dslreports.com/forum/remark,20399545 Mon, 28 Apr 2008 12:37:05 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20399430 Badluckguy : Man!, those speeds remind me of the old @home days. Screaming during the day (15meg down 8meg up) to 300K down after 4pm.....]]> http://www.dslreports.com/forum/remark,20399430 Mon, 28 Apr 2008 12:15:11 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20383881 gtojim : Speed test done a few minutes past midnight. Upload speed is the fastest I've ever tested. Hope it's not a fluke, 10mb/768k advertised speed.
]]> http://www.dslreports.com/forum/remark,20383881 Fri, 25 Apr 2008 03:15:17 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20383229 Badluckguy : Yup, looks as if the Bremerton area's upload speeds are now 1 meg instead of 786K.]]> http://www.dslreports.com/forum/remark,20383229 Thu, 24 Apr 2008 23:33:36 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20382679 chpalmer :
Ive had 385kbps up since it increased here from 128kbps a couple of years ago.

Was considering dsl for the 768kbps they offer here but wont need to now as long as things hold up here...

I hope they get your area up to your advertised speeds soon...]]> http://www.dslreports.com/forum/remark,20382679 Thu, 24 Apr 2008 21:59:17 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20382431 gtojim : We did not get an increase in upload speed.

I have 768k upload service but Wave/Astound caps the speed at 500k for customers living in the SF East Bay Area. ]]> http://www.dslreports.com/forum/remark,20382431 Thu, 24 Apr 2008 21:16:48 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20377913 chpalmer : As for Washington
Looks like Port Orchard 6 and 10 meg service got bumped to 1 meg up... Wonder if all areas got it??

Thanks Wave! :)]]> http://www.dslreports.com/forum/remark,20377913 Thu, 24 Apr 2008 02:08:50 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20377902 chpalmer : If that was KBPS Id be really jealous...

Yikes! That's ridiculous!]]> http://www.dslreports.com/forum/remark,20377902 Thu, 24 Apr 2008 02:00:00 EDT Re: March Speed Increase?? http://www.dslreports.com/forum/remark,20377866 gtojim : Wave/Astound gave us a bump up in speed, we now have a 10mb download plan, just like the rest of Wave customers. With lots of empty homes in my neighborhood and free Wifi now being offered I would have thought evening slowdowns would be a thing of the past.

Tonights speed.
]]> http://www.dslreports.com/forum/remark,20377866 Thu, 24 Apr 2008 01:47:12 EDT March Speed Increase?? http://www.dslreports.com/forum/remark,19992591 gtojim : Anyone know if Wave plans a March speed increase this year?

In my area there are three providers to pick from, Astound/Wave, AT&T U-Verse, and Comcast. Comcast just announced 16mb down 2mb upload service in my area, U-Verse is offering 10/1.5 service.

I'm on the Wave/Astound 8mb download 768 upload plan, in this area the upload speed is capped at 500k for the 768 plan. For an additional $10 per month Wave offers 8mb down and 1.5mb upload speed.

Tonight's speed test.
]]> http://www.dslreports.com/forum/remark,19992591 Thu, 14 Feb 2008 01:21:38 EDT