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Forums » US Telco Support » Embarq » Embarq network congestion, latency and packet loss in IN
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DSL Coming to Town--erm, the Country »
« 1.5 Mbps dropped to 512 kbps  
page: 1 · 2 · 3 · 4 · 5 · 6 ...8 · 9 · 10
AuthorAll Replies

userequal

join:2007-04-03
Lapel, IN

reply to syoder
Re: Embarq network congestion, latency and packet loss in IN

Whenever one Embarq hop is REAL bad, so is the other. It has always been that way in the past. My neighbor's is the same way. We've been through this so many times. Maybe it's our local office having trouble. Seems like they change our routing and it's fixed for a few months then back to high latency and slow speeds.


Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:
When you traceroute out, your local office sits in between you and your first hop. Anything you see past the first hop is not your local office, but routing past that.

userequal

join:2007-04-03
Lapel, IN
I would agree with that. I just don't understand why syoder said my connection was congested not Embarq. Embarq is my connection. And it isn't just me, the neighbor's is also bad.

syoder

join:2008-02-11
Syracuse, IN
Because the connection between you and Embarq showed the latency. Congestion on your link is the most likely cause. Check your router's outbound usage statistics and you'll probably find it's maxed out.


maximus69

@embarqhsd.net

reply to userequal
well another day of crappy internet here in lapel. The supposed BB that longview comm offers is horrible, but now this embarq issue has been going on for 5 days, I just checked and my d/l was 276 and up was 31.......c mon guys and get it together so I can get back to COD4 on x box live

userequal

join:2007-04-03
Lapel, IN

reply to syoder
Nope! If anything it is the 67.76.27.65 gateway they have me going through. I use my connection for remoting into work and online gaming, but not at the same time. Trust me, I can tell when there is a problem. It is not on my end unless it's the line coming from the pole to the house. I swapped out routers and modems and it does not matter. Same thing. If it were on my end, why would my neighbor's be like that also? He's going through a different gateway. I have a static ip he has a dynamic.


Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:

Sorry, I just looked at the screen shot you posted. Because you are behind a router, your first hop is the router. The second is between you and your POP, which is after your local CO. For example, I am in Tallahassee, but my POP is in Orlando, as is all of Florida.
If there was a problem at your local office then it would show on the POP ping. It could be network congestion in your area or an oversold office.
If there where problems with your physical connection, such as poopy wires, or whatever, then it would more than likely show up as packet loss when you run an extended ping.
--
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syoder

join:2008-02-11
Syracuse, IN

reply to userequal
67.76.27.65 is the ADSL IP address on your router isn't it? Your traceroute is from a client machine behind your router because your 1st hop is 192.168.0.1 which is the ethernet IP address of your router.

Check the router's interface usage statistics when your latency is bad and see if your inbound or outbound usage is maxed out. It's real easy to max out the outbound bandwidth.

Swaping out routers won't fix that problem but shutting down bit torrent will.

servon23

join:2007-08-27
Lapel, IN


1 edit
 reply to userequal
11:45 pm

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 33 ms 33 ms 33 ms oh-71-50-240-1.dhcp.embarqhsd.net [71.50.240.1]

3 128 ms 203 ms 199 ms oh-71-0-195-237.sta.embarqhsd.net [71.0.195.237]

4 78 ms 77 ms 78 ms sl-gw21-roa-10-1-0.sprintlink.net [144.232.149.9
3]
5 78 ms 79 ms 77 ms sl-bb20-roa-11-0-0.sprintlink.net [144.232.17.19
3]
6 78 ms 77 ms 77 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]

7 79 ms 78 ms 78 ms sl-st21-chi-13-0-0.sprintlink.net [144.232.20.91
]
8 78 ms 78 ms 78 ms 144.223.241.54
9 79 ms 78 ms 79 ms 209.85.250.237
10 79 ms 80 ms 79 ms 66.249.94.133
11 79 ms 88 ms 90 ms 72.14.232.74
12 80 ms 82 ms 80 ms py-in-f99.google.com [64.233.167.99]

Trace complete.

servon23

join:2007-08-27
Lapel, IN

reply to syoder

tracert google.com

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 660 ms 631 ms 913 ms oh-71-50-240-1.dhcp.embarqhsd.net [71.50.240.1]

3 889 ms 1233 ms 1197 ms oh-71-0-195-237.sta.embarqhsd.net [71.0.195.237]

4 1350 ms 1191 ms 790 ms sl-gw21-roa-10-1-0.sprintlink.net [144.232.149.9
3]
5 645 ms 703 ms 955 ms sl-bb20-roa-11-0-0.sprintlink.net [144.232.17.19
3]
6 702 ms 993 ms 950 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]

7 1094 ms 876 ms 650 ms sl-st21-chi-13-0-0.sprintlink.net [144.232.20.91
]
8 606 ms 755 ms 659 ms 144.223.241.54
9 818 ms 656 ms 608 ms 216.239.48.154
10 656 ms 673 ms 796 ms 66.249.95.246
11 841 ms 911 ms 1088 ms 209.85.251.38
12 1054 ms 713 ms 677 ms 72.14.239.136
13 616 ms 546 ms 571 ms 216.239.49.226
14 633 ms 528 ms 550 ms 216.239.49.222
15 506 ms 429 ms 516 ms jc-in-f99.google.com [64.233.187.99]

Trace complete.

syoder

join:2008-02-11
Syracuse, IN


1 edit
Log into your router and see what the inbound and outbound usage is now.

I can ping your gateway fine...


Matt's traceroute [v0.42]
Scott-Home Fri May 31 16:58:38 2002
Keys: D - Display mode R - Restart statistics Q - Quit
Packets Pings
Hostname %Loss Rcv Snt Last Best Avg Worst
1. oh-71-50-240-1.dhcp.embarqhsd.net 0% 16 16 7 7 9 11

userequal

join:2007-04-03
Lapel, IN
reply to syoder
I don't use bit torrents. I would really like to see ISP's put a stop to them. There is no file transfers going. No Windows updates. Hardly any activity at all.


maximus1969

@embarqhsd.net

reply to userequal
userequal as I am in Lapel also what side of town are you on? I'm in the new neighborhoods by the school. Still no fix for the service I havent been able to game online since last week, we really need another option in this town but until someone boots out longview and gets insight in here I'd say were stuck.

There is no problem with any of my ewquipment as I have done as you did and swapped out and reset everything, this is purely an ISP problem

userequal

join:2007-04-03
Lapel, IN
I'm in the Meadows by the New school.


maximus1969

@embarqhsd.net
so we are on opposite sides of town, sounds to me like its the whole damm state then...hope its fixed soon

syoder

join:2008-02-11
Syracuse, IN
reply to syoder
So whatever they did Monday afternoon to fix the latency problem appears to have been undone about an hour and a half ago.

lordlitwicki

join:2006-10-05
Plymouth, IN

1 edit
reply to syoder
Yup been working fine since Monday and all of the sudden this afternoon my connection is crap again this really is pure bullshit, I think I may look into cable...

Gardman

join:2008-02-15
Plymouth, IN
reply to syoder
Having the same issue as everyone else it seems. I live in Plymouth and all has been good since Monday up until now..blah

HSFreek

join:2006-09-21
Indiana
reply to syoder
Yep.....To hell in a hand basket we go in Avilla, Indiana

lman

join:2006-10-23
Plymouth, IN
reply to syoder
I upgraded to a higher speed, but it's slower now in Plymouth.
Forums » US Telco Support » EmbarqDSL Coming to Town--erm, the Country »
« 1.5 Mbps dropped to 512 kbps  
page: 1 · 2 · 3 · 4 · 5 · 6 ...8 · 9 · 10


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