Embarq network congestion, latency and packet loss in IN in Embarq

Re: Embarq network congestion, latency and packet loss in IN

Sun, 22 Jun 2008 14:44:28 EDT

RadioOp : Well we finally had enough here in Indiana. After the last few weeks of having extremely slow days, and an entire day of NO service, we have officially dumped Embarq. We were still under contract, but the boss said he did not care what it cost get us off this crappy internet connection. Paid the $200 to cancel and I have signed up with Comcast Business. Hopefully they will be better that this. I am getting 16 MB down/2 MB up package with Comcast for the same price I was paying Embarq for 5MB package. Man, it is sure FAST!!! Includes a block of static IP's too!

So long Embarq. I still use them at home, but that may also be short lived.

Good luck to the rest of you who do not have alternatives!

RadioOp

Re: Embarq network congestion, latency and packet loss in IN

Mon, 26 May 2008 01:15:48 EDT

theDUDE : might be bad in my town too. i only know 2 people who havn't switched to jetbroadband yet, just a few monthes to go on the contract!

Re: Embarq network congestion, latency and packet loss in IN

Thu, 22 May 2008 19:59:16 EDT

userequal : My connection currently isn't too bad. It could be better (has been in the past), but I've also seen it a lot worse.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 22 May 2008 17:11:35 EDT

HDTV : I am still having issues in Lapel, anyone else?

Re: Embarq network congestion, latency and packet loss in IN

Sat, 10 May 2008 11:30:41 EDT

NoMoWires : Unless your internet connection is faster than 10Mbps it shouldnt matter, the duplex is more important in this situation.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 08 May 2008 20:49:58 EDT

HDTV :

well here we go again with the low d/l speed....and the upload seems the same.

I think I'm going to call embarq and downgrade to the 3 mb package, I'm paying $5 more a month for the 5mb package...and obviously not getting it and its been this way for what? 3 months now....

Re: Embarq network congestion, latency and packet loss in IN

Thu, 08 May 2008 18:42:08 EDT

HDTV : do you have your router set to 10mbps or 100 mbps? when I reset my router to factory defaults it always sets it at 10...I have to go in and change it to 100....it should be set at 100, shouldnt it?

Re: Embarq network congestion, latency and packet loss in IN

Thu, 08 May 2008 00:27:36 EDT

userequal :

said by HDTV :

d/l spped is closer, upload isnt even close to what I should be getting, latency still high.

Embarq did send a tech over today, but I had about 30 mins notice they were coming and I couldnt get home in time for him to ck things out....

From what I have seen, it's looking as if you're getting better latency with the lower speeds. That could explain why I have the 3mb tier and neighbor has the 1.5mb. His latency is lower at the Embarq hops. Go figure.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 07 May 2008 19:20:59 EDT

HDTV :

d/l spped is closer, upload isnt even close to what I should be getting, latency still high.

Embarq did send a tech over today, but I had about 30 mins notice they were coming and I couldnt get home in time for him to ck things out....

Re: Embarq network congestion, latency and packet loss in IN

Fri, 02 May 2008 21:30:28 EDT

HDTV :

this is what I'm getting...should be a great night on online gaming!!!!

Re: Embarq network congestion, latency and packet loss in IN

Fri, 02 May 2008 21:28:02 EDT

HDTV : still not getting correct speeds and latency

Re: Embarq network congestion, latency and packet loss in IN

Thu, 24 Apr 2008 08:31:03 EDT

embarq_cesar : Good morning all!
I would like to share with all of you some information related to our improvements and progress in Indiana.
We are aware that some of our broadband customers may have experienced degraded service recently. Due to tremendous broadband growth throughout the state, we needed to reroute and re-balanced data traffic onto other network facilities to alleviate congestion which may have affected some of our customers’ online experience. We recently made capacity and routing changes which have improved the overall Internet access performance. We will need to continue to make periodic changes to our network to accommodate the ongoing data and Internet access growth. We apologize for any inconvenience this causes and want to ensure our customers that we are continuing network expansion to prevent future inconvenience.
If you are still experiencing the same issue please send me your phone number via email or private message only and i will be happy to help you!
Thanks
--
Cesar L
Embarq Social Media & Networking Customer Support
smnp.cesar.l@embarq.com
For additional support and live chat please visit www.myembarq.com/contact_us.php
Voice | Data | Internet | Wireless | Entertainment

Re: Embarq network congestion, latency and packet loss in IN

Sat, 19 Apr 2008 18:57:14 EDT

anon : and it starts again droped to 30kbs say it looks good they tried giving me some different dns's to try hopeing that it would bypass the sprintlink but didnt help.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 16 Apr 2008 11:00:49 EDT

anon : Well here we go again!!!!!!!!!!!!!!!! This is f'ing rediculous. 3 weeks of no issues and today it goes to hell. Getting less than dial up speeds. I have contacted 6 different Embarq customers in a 40 mile area here in Indiana and everyone is getting the same results!!! SLOW!!!!!!!!!!!!

We, and several others, are businesses. This is just completely unacceptable. We are beginning the process of moving away from Embarq, fortunately we have an alternative, cost might be higher, but I bet it works all of the time, not just some of the time. You bet your a$$ I will tell everyone on Embarq to dump it if they want it work.

on phone with them now, they have no clue, say everything works fine...blah blah blah...SICK OF IT!!!!!!!!!!!!!!

Embarq, if you read this you better get your act together. Next step is for governemnt intervention. Just ask Ameritech/SBC about how that goes. Their service was so bad that the state of Indiana put them on notice and required all kinds of crap from them...helped the customers, but we all know what happened to Ameritech...

So slow I can't even hardly get a post here...Jeez....

Re: Embarq network congestion, latency and packet loss in IN

Tue, 15 Apr 2008 20:04:19 EDT

HDTV :

still bad for me....this is past old, I did contact embarq and got a credit on my account. I dont want a credit I want the speed i'm paying for. I worked on my MTU problem for 2 nights and no matter what I do I cant pass the x box live MTU test....

Re: Embarq network congestion, latency and packet loss in IN

Mon, 07 Apr 2008 23:13:09 EDT

userequal : First Embarq hop is good again for Lapel,IN. Hope it stays low.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 07 Apr 2008 23:12:57 EDT

userequal : First Embarq hop is good again for Lapel,IN. Hope it stays low.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 01 Apr 2008 21:51:08 EDT

HDTV : Is it possible that the problem with our Embarq service is whats causing my MTU problems? I'm at a loss on what to do or how to fix it, i tried running the google ping test and got down to 1442 and kept getting fragmented packets and server time outs...

Re: Embarq network congestion, latency and packet loss in IN

Tue, 01 Apr 2008 15:18:43 EDT

HDTV : I am not an expert on computers or networking but I did d/l the TCP optimizer, its set at 1492 and so is my router I cant understand why I keep have MTU problems via x box live

Re: Embarq network congestion, latency and packet loss in IN

Tue, 01 Apr 2008 14:53:24 EDT

HDTV : The MTU in my router is set for 1492, I can still play on live but it fails the test, so its not working like its supposed to and I just cant live with that.

Called Embarq today and they informed me there is still an open ticket in our area for speed and latency issues, I said this has been going on for 2 months is it ever going to be fixed, we're working on it.....

Re: Embarq network congestion, latency and packet loss in IN

Tue, 01 Apr 2008 11:14:26 EDT

zach_lloyd :

said by HDTV :

I am now having problems with X box live, I fail my MTU test everytime I run a test on x box live, I have checked my router settings and pc settings and have no idea whats causing the problem..just that my MTU test fails.

Log in to your router and make sure that your MTU is AT LEAST 1364. Anything less and your connection will fail as Xbox Live requires a minimum of 1364. You can test your MTU size by opening a command prompt and typing ping www.google.com -f -l xxxx where xxxx is the MTU size. If you receive the message "Packet needs to be fragmented but DF set," then that size MTU is not accepted on the network and needs to be fragmented further.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 01 Apr 2008 07:49:26 EDT

HDTV : I am now having problems with X box live, I fail my MTU test everytime I run a test on x box live, I have checked my router settings and pc settings and have no idea whats causing the problem..just that my MTU test fails.

It also seems that our service is out this morning, mabye after the storms last night? has anyone reported it? I'm going to call this morning on my way to a meeting....this is getting so old. I wish Insight or comcast would move into lapel, I'm going to call embarq again and let them know how unhappy I am with their service, as of last night my upload speed was 265, should be 768.....

Re: Embarq network congestion, latency and packet loss in IN

Mon, 31 Mar 2008 22:52:04 EDT

FleetAngel : My speed is also up and down. Sometimes so low that dial up is faster. I'm in Bargersville.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 27 Mar 2008 00:59:55 EDT

userequal : Pull up a command prompt and do 'tracert google.com' It is probably your first Embarq hop causing the higher latency.

Please note: I only saw the really good latency from 3/13/08-3/19/08. I had saved a few screen captures, and that is what I posted, as proof it can be better.

Comparing the routes, looks like ip addresses of hops are pretty much the same. So it must have been a config setting on Embarq's end or maybe they had temporarily hooked up the Stinger DSLAM for testing. The last I knew, a new Stinger had just been powered up setting waiting to be connected at our CO for well over a year

Can an Embarq tech give us some info on what was changed that only lasted for near a week, and if we can look forward to seeing those lower latency hops here soon?

Re: Embarq network congestion, latency and packet loss in IN

Wed, 26 Mar 2008 19:11:31 EDT

HDTV :

this is results from a flash test just ran to chicago, should be 5000 down and 768 up...not even close and latency was close to 90

Re: Embarq network congestion, latency and packet loss in IN

Wed, 26 Mar 2008 19:08:10 EDT

HDTV : well looking at your test I never have latency numbers that low, mine are always over 70 or 80 and my speeds are not the 5 meg package I'm paying for, with my dsl, and phone bill I'm paying Embarq $100 a month...this has to stop

Re: Embarq network congestion, latency and packet loss in IN

Tue, 25 Mar 2008 19:58:41 EDT

userequal : This is what it was.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 25 Mar 2008 18:42:22 EDT

userequal : Well it's been 5 days and still around 33ms to my first Embarq hop. What got changed on 03/13/08 and changed back on 3/19/08? I want it back to the 13ms-15ms first Embarq hop. There are others in Lapel that also noticed this and we want it fixed.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 20 Mar 2008 17:36:51 EDT

userequal :

said by HDTV :

well, just ran a speed test, latency was "ok"70ms but speeds are down. Are they ever going to fix this?

What has your latency been like during this past week? Starting last Thursday things really improved, until last evening between 10:30 and 11:00. My first Embarq hop was around 13ms-15ms, and was GREAT for nearly a week. Now it is back to 33ms and I'm hating it. Remoting into work seemed much more responsive as was online gaming with the lower latency.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 20 Mar 2008 17:09:23 EDT

HDTV : well, just ran a speed test, latency was "ok"70ms but speeds are down. Are they ever going to fix this?

Re: Embarq network congestion, latency and packet loss in IN

Sun, 16 Mar 2008 09:21:45 EDT

Supervisor :

said by HDTV :

how do you get fast path? does it cost more? need info on this please

My understanding is that it is a setting in the DSLAM that an Embarq tech can change for you if you ask nicely. If you don't have fast-path then the regular setting is "interleaved" which adds several mS to your latency but makes your connection more resilient to noise on the copper loop portion of your circuit. There is no charge for fast-path and there doesn't seem to be an official way to order it. Once set to fast it can get changed back to interleaved without anyone notifying you. If you have a long copper loop or noise on your loop fast-path can make your DSL service worse, causing sync issues and long retrains.

»/faq/2684

Re: Embarq network congestion, latency and packet loss in IN

Sat, 15 Mar 2008 21:13:42 EDT

HDTV : how do you get fast path? does it cost more? need info on this please

Re: Embarq network congestion, latency and packet loss in IN

Sat, 15 Mar 2008 10:33:49 EDT

Supervisor :

said by userequal :

It seems Embarq upgraded or changed something for Lapel, IN. First hop is now more reasonable. First Embarq hop is now 15ms instead of around 33ms for those on fast channel.

Thanks Embarq! Whatever you did.

Just curious, what is your latency or total hop time at the point where your traffic exits SprintLink? That's probably 5 or 6 hops out from you.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 14 Mar 2008 17:25:40 EDT

userequal : It seems Embarq upgraded or changed something for Lapel, IN. First hop is now more reasonable. First Embarq hop is now 15ms instead of around 33ms for those on fast channel.

Thanks Embarq! Whatever you did.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 13 Mar 2008 20:49:49 EDT

Supervisor :

said by HDTV :

latency seems "ok" for now but the problem is it keeps flucuating, along with speeds..still a problem in lapel, IN

Latency is not ok for me. Everything still jams up in Mansfield Ohio where it jumps an additional 100mS :

1 gw.me (192.168.58.1) 1.363 ms 0.883 ms 1.202 ms
2 oh-69-34-XXX-XXX.sta.embarqhsd.net (69.34.XXX.XXX) 11.181 ms 8.616 ms 8.808 ms
3 crohmnfd02.embarqhsd.net (69.68.43.245) 30.196 ms 28.472 ms 29.415 ms
4 sl-gw21-roa-10-1-0.sprintlink.net (144.232.149.93) 142.219 ms 138.005 ms 132.980 ms
5 * sl-bb20-roa-11-0-0.sprintlink.net (144.232.17.193) 137.844 ms 119.596 ms
6 sl-bb22-chi-4-0-0.sprintlink.net (144.232.18.36) 126.966 ms 138.952 ms 139.113 ms
7 sl-st21-chi-13-0-0.sprintlink.net (144.232.20.91) 143.353 ms 145.570 ms 142.865 ms
8 ggr3-p330.cgcil.ip.att.net (192.205.33.157) 138.354 ms 116.981 ms 118.862 ms
9 tbr2.cgcil.ip.att.net (12.122.86.134) 153.605 ms 164.445 ms 171.454 ms
10 tbr2.cb1ma.ip.att.net (12.122.10.105) 169.328 ms 172.695 ms 170.070 ms
11 12.127.5.89 (12.127.5.89) 165.853 ms 159.699 ms 160.478 ms

Re: Embarq network congestion, latency and packet loss in IN

Thu, 13 Mar 2008 17:47:20 EDT

HDTV :

latency seems "ok" for now but the problem is it keeps flucuating, along with speeds..still a problem in lapel, IN

Re: Embarq network congestion, latency and packet loss in IN

Sun, 09 Mar 2008 19:38:37 EDT

Supervisor :

said by embarq_cesar :

I have been following this issue since an outage was reported on this area last week. The outage was cleared, however since you guys are reporting the same problem I would like to investigate this issue further. I need to collect data samples from anybody who is still having this issue to be able to escalate to the engineering department.
Please send me your phone numbers via personal message or email only and the speeds/latency you are getting. Please include the site or method you used to run the speed test.
Also, you may want to run a speed test using one of our dedicated FTP servers. Please follow this link for the IP address of the server in your location.
To run the test follow these steps:
1- Click start, run and type: ftp 205.244.194.35 and click OK
2- Type ftp and hit enter
3- Type ftp and hit enter one more time. It should say "Anonymous access granted, restrictions applied"
4- Type hash and hit enter
5- Type ls and hit enter
6- type get test.1meg and hit enter.
7- Multiply the number before Kbytes/sec by 8 and that will be your real time speed
Example 327.07 Kbytes/sec x 8 = 2616.56 kbps

Interesting that you ask us to measure speed using an FTP server that is only one hop away from Embarq's core routers in Mansfield Ohio (crohmnfd). Any east-coast Embarq customer with a half-decent copper loop is going to get a near-perfect measurement. The recurring problems have already been clearly documented to be at the hand-off between Embarq and Sprintlink. It sucks paying for a 10M circuit that only gets 1.5M to anywhere outside of Embarq's network between 3PM and 11PM. Of course I always get a near perfect 10M connection to Embarq's test FTP server, which DOESN'T GO THROUGH THE CONGESTED HANDOFF to the rest of the Internet.

This a pretty good explanation:
»Come on EMBARQ: Unacceptable Latency

Re: Embarq network congestion, latency and packet loss in IN

Fri, 07 Mar 2008 21:14:20 EDT

anon : If your problems occure on any of you're tracets at sprint link go here: »https://www.sprint.net/index.php?p=faq_latency

seem kind of funny when i called them they said they weren't theirs.

Must be because im not a customer...

Re: Embarq network congestion, latency and packet loss in IN

Wed, 05 Mar 2008 22:48:17 EDT

userequal : If you play online games, it definitely helps. It will shave 30ms-40ms off your first embarq hop. For Lapel, it seems to put you around 32ms-33ms to your first embarq hop. I don't know why latency is so bad here. Seems most areas are getting single digits to their first embarq hop with fastpath.

Could one of the Embarq techs explain why this is for our area?

Re: Embarq network congestion, latency and packet loss in IN

Wed, 05 Mar 2008 20:12:21 EDT

HDTV : what is this fastpath you speak of? Is this something they can do for me to make the conn better? does it cost more? I have already upped my package to 5 megs

Re: Embarq network congestion, latency and packet loss in IN

Wed, 05 Mar 2008 18:56:35 EDT

anon : live outside of marion,in and have noticed a definite change in recent months. :huh:

Re: Embarq network congestion, latency and packet loss in IN

Wed, 05 Mar 2008 18:42:03 EDT

staggerbite : I'm still having problems. My pings will be around 60. Then I join a game and after about 1 min they go up to 500-1000 and I usually cant get them back down for the rest of the day. I was told to bridge my modem and it helped for a few minutes. Dose this mean my modem is bad? Also, embarq tech support is making me mad here lately. Every time I talk to them they turn me off fasthpath and say they have fixed a problem with my connection. They only usually make it worse. So, then I have to get back on support and they turn me back on. Or they just say "I haven't herd from you in the last _ minutes. Do you wish to continue?"... and then end the chat session.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 05 Mar 2008 10:01:26 EDT

syoder : Just thought I should post a follow-up. Things have been working pretty good here for me in the past 2 weeks. I haven't had any real problems with latency or throughput.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 04 Mar 2008 19:33:39 EDT

anon : ya deff hope u can help us out embarq told me to tray talking to sprint about their routers in which i did actually call them and they told me that they didnt have such routers, and to talk to embarq again. I haven't dont that just because i alrady know what they were going to say so I did some research and they belong to some other company but dont remember off hand.

I sent them an email but no respons.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 29 Feb 2008 18:01:10 EDT

HDTV : Yes I appreciate your concern on this matter, I normally use this site for my speed test, flash test chicago. It seems I am having some high latency and not getting the speeds I'm paying for but...I have been able to game online this week. :) I will PM my phone number so you can ck

Re: Embarq network congestion, latency and packet loss in IN

Fri, 29 Feb 2008 09:30:25 EDT

Barb4444 : Thanks for looking into this Cesar, it's appreciated.
I sent the results via email.
Barb

Re: Embarq network congestion, latency and packet loss in IN

Thu, 28 Feb 2008 13:23:54 EDT

embarq_cesar : I have been following this issue since an outage was reported on this area last week. The outage was cleared, however since you guys are reporting the same problem I would like to investigate this issue further. I need to collect data samples from anybody who is still having this issue to be able to escalate to the engineering department.
Please send me your phone numbers via personal message or email only and the speeds/latency you are getting. Please include the site or method you used to run the speed test.
Also, you may want to run a speed test using one of our dedicated FTP servers. Please follow this link for the IP address of the server in your location.
To run the test follow these steps:
1- Click start, run and type: ftp 205.244.194.35 and click OK
2- Type ftp and hit enter
3- Type ftp and hit enter one more time. It should say "Anonymous access granted, restrictions applied"
4- Type hash and hit enter
5- Type ls and hit enter
6- type get test.1meg and hit enter.
7- Multiply the number before Kbytes/sec by 8 and that will be your real time speed
Example 327.07 Kbytes/sec x 8 = 2616.56 kbps
--
Cesar L
Embarq Customer Support
smnp.cesar.l@embarq.com
For additional support and live chat please visit www.myembarq.com/contact_us.php or call 1877-646-3282
Voice | Data | Internet | Wireless | Entertainment

Re: Embarq network congestion, latency and packet loss in IN

Wed, 27 Feb 2008 16:59:15 EDT

HDTV : keep us posted, I cant believe that they are now trying to pass the buck to sprint, doesnt matter I pay embarq and the service has been virtually unusable for 3 weeks now

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 20:39:49 EDT

anon : well i suppose so i talked to them again over online chat and they say the exact same thing.

Kim K
Unfortunately since the latency you're experiencing isn't on our network, the embarqhsd.net hops, it's out of our control.
8:12:54 PM Bryan
didnt embarq and sprint merge?
8:13:38 PM Kim K
No we actually split. We at one time were all Sprint. About 2 years ago Embarq branched off from sprint and became it's own company.
8:14:43 PM Bryan
oh well is there some way embarq could get incontact with a represeative from sprint and ask them what the problem is?
Kim K
Not that I'm aware of. The only thing I can recommend is to call 877-646-3282 and request to speak with a supervisor.
8:18:04 PM Bryan
alright thanks

and thats what im doing now again....

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 19:49:14 EDT

staggerbite : So are we suppose to be mad at Sprint instead of them? See the problem is I pay Embarq and not Sprint... Therefore I'm going to be mad at Embarq and not Sprint.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 19:16:07 EDT

anon : well i was on the phone with them the other day and i asked them about the latency which started at sprintlink routers. they told me that the problem was with sprint and not them and theres nothing they can do about it.

Well didn't embarq and sprint merge? and im paying for 3 megs and getting 100-400ms tracerts... I really hope they fix this fast. and stop BSing me around because it worked perfectly before and now its no good.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 17:11:55 EDT

HDTV :

well it looks like its back to crap today, this test was ran to a server 30 miles away, when I tested to chicago I was at 700 d/l 200 u/l

great!!!!

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 17:05:03 EDT

HDTV : I have not gotten a phonecall saying its fixed either, but I have been able to play online ok..I'm gonna go run a test and see what I get. I know I'm not getting the speeds I'm supposed to but its been good enough to play online.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 15:07:17 EDT

staggerbite : Customer********
Initial Question/Comment: Ping times are outrageous and wondering if they could be fixed? Also wondering if I am on fastpath?
2:51:12 PM SystemSystem
We apologize for the wait. A technical support specialist will be with you shortly.
2:51:22 PM SystemSystem
Kim K has joined this session!
2:51:22 PM SystemSystem
Connected with Kim K
2:51:22 PM SystemSystem
Phone Number: **********
2:51:22 PM SystemSystem
Welcome to Embarq! I will be glad to assist you today. Please give me a moment while I pull up your account.
2:51:42 PM AgentKim K
I apologize, I'll do everything I can to get this resolved. Otherwise, how is your day going?
2:51:49 PM Customer*********
Good
2:53:28 PM AgentKim K
You are not on fastpath.
2:53:53 PM AgentKim K
Click on start then run. In that box type cmd and click ok. In the window that comes up type tracert google.com and press enter. Let me know the results.
2:54:39 PM Customer*********
Target Name: www.google.com
IP: 72.14.205.99
Date/Time: 2/26/2008 2:54:07 PM

1 0 ms N/A N/A 0 ms [192.168.2.1]
2 838 ms N/A N/A 902 ms in-74-4-40-1.dhcp.embarqhsd.net [74.4.40.1]
3 884 ms N/A N/A 917 ms oh-71-0-195-237.sta.embarqhsd.net [71.0.195.237]
4 947 ms N/A N/A 944 ms sl-gw10-roa-3-3.sprintlink.net [160.81.95.37]
5 941 ms N/A N/A 938 ms sl-bb20-roa-2-0.sprintlink.net [144.232.0.5]
6 963 ms N/A N/A 929 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]
7 990 ms N/A N/A 942 ms sl-st21-chi-11-0-0.sprintlink.net [144.232.20.21]
2:54:41 PM Customer*********
8 999 ms N/A N/A 942 ms [144.223.241.54]
9 N/A N/A N/A 970 ms [216.239.48.154]
10 999 ms N/A N/A 993 ms [72.14.236.20]
11 N/A N/A N/A 994 ms [72.14.232.113]
12 N/A N/A N/A 982 ms [72.14.236.142]
13 997 ms N/A N/A 1001 ms qb-in-f99.google.com [72.14.205.99]

Ping statistics for www.google.com
Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)
Round Trip Times: Minimum = 997ms, Maximum = 1001ms, Average = 999ms
2:57:42 PM Customer********
Are you still there?
2:59:36 PM Customer********
?
3:01:53 PM AgentKim K
I have not heard back from you in the last three minutes and I must end the chat if I don't hear from you within the next minute. Do you wish to continue?
3:02:01 PM Customer*********
Hello?
3:02:14 PM Customer*********
ad asdas das
3:02:15 PM Customer*********
fg dfs gdfg
3:02:45 PM Customer*********
???
3:02:47 PM Customer*********
asdasd
3:03:58 PM AgentKim K
Unfortunately, I have not received a response from you in the last four minutes. I apologize, but I must close this session. Should you need further support please feel free to chat with us again. We are available 24 hours a day. Thank you for using Embarq Online Services!
3:03:58 PM SystemSystem
Kim K has left this session!
3:03:58 PM SystemSystem
The session has ended!

WOW....

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 11:50:18 EDT

anon : Yep, here we go again. 2 days of good, now the crap starts again. So SLOWWWWWWWW...Ping times are okay, but throughput sucks. Have 5.0 service here at the office and getting around 1 MB. Sometimes even slower than that.

This is CRAZY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 10:23:22 EDT

RainWind : My Indiana friend was complaining last night. Not only was his lag terrible but his DSL kept dropping too.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 01:21:04 EDT

Barb4444 : Who told you it was fixed?
I think they were lying, must have been talking to an Embarq customer care rep huh?

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 01:15:38 EDT

Barb4444 : Here we go again, but not quite as slow as last week yet.

The last 3-4 days have been the ONLY continuous days of service (without speed/latency problems) I've experienced in the month I've had Embarq's broadband.

I still haven't received my promised phone call that problems are resolved. Has anyone else? They told me 24-48 hours but that was over a week ago :uhh:

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 00:42:20 EDT

mryoder : I've seen a lot of latency issues this evening, 400ms+ pings for a few hours. It's fine again now, but its nearly 1am, so go figure.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 26 Feb 2008 00:01:02 EDT

syoder : It's been fine for us since late Saturday afternoon.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 25 Feb 2008 21:44:04 EDT

staggerbite : I was told just a second ago that they problem has been fixed..... I'm still getting ping from 200-300.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 25 Feb 2008 21:24:25 EDT

lordlitwicki : This is really is just getting obscene, it's been like this for a week and a half and we still have latency issues in Indiana every other day or so now. It's like they will fix it for a while and than it will work for a day or two than back to the same old latency crap. Embarq needs to get thier crap together fast or they will be losing customers and I'm one of them... :mad:

Re: Embarq network congestion, latency and packet loss in IN

Mon, 25 Feb 2008 19:38:56 EDT

HDTV : when I talked to them last fri they told me the problem was with the "big box"

I was ab;e to play online sat night, I'm still not getting my 5 meg package but I am able to play ps3 and x box live, at least for now

Re: Embarq network congestion, latency and packet loss in IN

Mon, 25 Feb 2008 18:40:23 EDT

anon : I just tried to call EMBARQ and I was on hold 3 time for 7 minutes each. My connection keeps dropping about every 10 - 15 min and my xbox 360 tells me it can not find the DNS server, the DNS is in the Embarq network, but not a problem between me and central office, this will effect everyone in my area. When I finally got to talked to someone they said there is 200 people in the Queue just to talk to tech support and no one can get hold of the group to cancel their service, because they are too busy. I would suggest if you have stock in Embarq I would sell now, things are going to get rough for them.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 25 Feb 2008 17:45:36 EDT

anon : alright this is utter BS I'm still having problems and its been going on for about 2 weeks WTF is going on here lol

Does anyone know anything about what is actually wrong or is embarq keeping it to themselves. everyone I've talked to doesn't know anything just that theirs an outage in the area...

Re: Embarq network congestion, latency and packet loss in IN

Sun, 24 Feb 2008 21:38:56 EDT

anon : I'm in Bargersville and I cannot put my finger on a pattern of slowdowns. It seems to me that it occurs in late afternoon but sometimes lasts all evening

Re: Embarq network congestion, latency and packet loss in IN

Sun, 24 Feb 2008 21:12:25 EDT

anon : I spent a good 4 hrs on the phone with embarq this week and when they seem to fix it, it goes down withing 24hrs again at the moment im geeting good dl speeds but real high latency and havent been able to play games more than 2 times this week.

But then again at least im getting speeds better thatn 28kbs down lol thats what i had all last week.

Re: Embarq network congestion, latency and packet loss in IN

Sun, 24 Feb 2008 02:11:57 EDT

HDTV : {;ayed online 4 hrs and no problems at all...fingers crossed

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 22:37:26 EDT

HDTV : I'm not sure how but I went into my router settings and it was set to 10mbps back to lan, I canged it to 100 and the light is orange again...heres hoping that I can play XBL tonight

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 22:27:58 EDT

HDTV : so I guess "orange" is good and "green" is bad.

I noticed today that when I eliminate my router and direct connect to pc it goes to orange, hook my router back up and it goes back to green.....

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 21:34:33 EDT

Lets Golf : Orange = 100 mb back to your lan
Green = 10 mb back to your lan

The indiania issue is a known issue - It should be resolved soon - keep hangin' in there

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 19:49:56 EDT

anon : i have a 660, mine is orange, thats strange it go green but i got off the phone today with embarq tech again, saying same thing its the "BIG BOX" as they call it is the problem. I think its horse crap talk to we don't have the slightest idea whats wrong therory.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 18:36:22 EDT

HDTV : anyone who has a 660 series modem, do you know what he difference is when the ethernet light is green or orange? before this problem started mine was orange, now its green?

anyone?

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 18:02:56 EDT

HDTV :

this is the best ive seen for quite some time..mabye I'll be able to game tonight. Has anyone gotten the phonecall of "its fixed"

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 16:32:50 EDT

HDTV : I havent been able to play online now for 2 weeks and it just isnt a stable connection.

I just cant believe that Embarq/Sprint doesnt have someone smart enough on their payroll to fix this issue

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 16:08:12 EDT

mryoder : I guess I'll be keeping my old internet up and running indefinitely then. Hey, you're a Yoder too? Odd. :-)

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 15:57:28 EDT

syoder : It is ok for the moment but don't hold your breath. It's been happening for quite a few months now but getting more frequent and with longer outages recently.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 15:53:58 EDT

mryoder : During this conversation I just had with Embarq, my connection problems magically disappeared after 5 days. I believe it was about 30 seconds after I threatened to cancel. God I hop this is SOLVED.

Phone Number: 765XXXXXXXX
3:35:31 PM System
Welcome to Embarq! I will be glad to assist you today. Please give me a moment while I pull up your account.
3:35:46 PM Nathan S
I'm sorry you're having trouble with this. I'll be happy to assist you.
3:36:11 PM Nathan S
Please, give me a few moments and I'll check the line and current connection out for you to see if I can find any potential issues.
3:37:31 PM Nathan S
I do see that there is something affecting the speed and ability to browse. This is listed for a large part of your area. Our engineers are aware of the issue and we have every possible resource working to get this problem fixed for you as fast as possible. I again apologize for the troubles you are experiencing but assure you that we are working hard to get this fixed for you.
3:38:10 PM Wayne Yoder
This has been going on since monday. i expect I'll be cancelling service.
3:41:16 PM Nathan S
I'm sorry to hear that. I understand your frustration. I'd expect this issue will be resolved soon and you may check back with us for updates at any time if you'd like. However, this is an issue in your local area and nothing I can fix from this location for you at this time. I assure you, we have staff currently working on correcting the issue.
3:42:54 PM Wayne Yoder
Meanwhile I'm paying $60 a month for service that just doesn't work. I will be credited for this downtime or I will cancel. period. this is unacceptable service levels.
3:43:36 PM Nathan S
I can credit you for the downtime. I will get that taken care of. Is there anything else I may assist you with today?
3:44:39 PM Wayne Yoder
That should do it. Is it possible to be informed when the issue is resolved. So far, this entire week I've never gotten any actual answers.
3:45:46 PM Nathan S
Your number has been entered into an automated call queue. When the issue is resolved you will get an automated phone call letting you know the issue has been resolved.
3:46:13 PM Wayne Yoder
thank you for your help.
3:46:36 PM Nathan S
Thank you for contacting Embarq HSI Support. Have a goodnight.
3:46:41 PM Wayne Yoder
u2

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 15:44:37 EDT

syoder : Yeah we're doing what should be a 3.5 hour Kara run but the 750 ms latency is causing all kinds of trouble given the main tank and healer are on the same bad internet link. But hey they just reset everything a second ago which wiped us on trash but now the latency's down to 150 ms.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 15:30:39 EDT

RainWind : Posting for a friend. I'm in Ohio he's in Indiana. My problem cleared up, however he's still having troubles.

Ping is bouncing between 500 and 3000. :( His downstream speeds don't seem to be as impacted as some people are reporting, but its seriously making playing WoW a pain.

Edit: at 3:40 EST his internet went out for a short period and ping dropped to 70. I'll post later on if it stays low or shoots back up.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 15:14:58 EDT

mryoder : I did this trace from my old connection (yes I didn't cancel that yet!) to the new DSL and it seems that the problem is with embarq's connection to Sprint.

Tracing route to mryoder.dynalias.net [76.5.119.198]
over a maximum of 30 hops:

1 1 ms 3 ms 1 ms 192.168.1.1
2 12 ms 14 ms 20 ms ip-geetel-216-21-183-1.geetel.net [216.21.183.1]
3 43 ms 45 ms 54 ms ip-64-184-0-58.indianafiber.net [64.184.0.58]
4 28 ms 34 ms 30 ms Gi-4-0.CustomerC.IND.iquest.net [209.43.4.161]
5 24 ms 33 ms 33 ms Gi2-3.RRA.IND.IQuest.net [209.43.90.9]
6 28 ms 29 ms 30 ms Gi2-0.GSRCoreA.IND.IQuest.net [209.43.90.2]
7 34 ms 28 ms 34 ms sl-gw20-roa-5-3.sprintlink.net [144.228.176.189]
8 33 ms 29 ms 30 ms sl-bb20-roa-2-2.sprintlink.net [144.232.17.189]
9 43 ms 49 ms 39 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]
10 48 ms 49 ms 45 ms sl-bb21-chi-14-0.sprintlink.net [144.232.26.98]
11 43 ms 49 ms 44 ms sl-gw31-chi-10-0.sprintlink.net [144.232.26.30]
12 42 ms 39 ms 44 ms sl-sprintwrbm-29-0.sprintlink.net [160.81.42.6]
13 518 ms 513 ms 504 ms oh-71-0-195-250.sta.embarqhsd.net [71.0.195.250]
14 * * 485 ms oh-76-5-119-198.dhcp.embarqhsd.net [76.5.119.198
]

Trace complete.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 14:48:15 EDT

userequal : The sad thing is, becuase of this network problem, I wouldn't be suprised if some are now upgrading their speeds thinking that is going to solve the problem only to be actually making things worse.

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 12:43:57 EDT

syoder : Problem's back again as of last night at about 5:15 P.M. Did Joe Networktool flip the wrong switch on his way out the door last night?

Does Embarq have any competent networking engineers? Why are they focusing so hard on 10 meg and triple play when their core can't support the current traffic?

From some of the other posts in the Embarq forum it sounds like they've got core capacity issues in other parts of the country as well.

It's only going to get worse as more people upgrade their speeds unless Embarq gets on the ball quickly and fixes the bandwidth bottlenecks that they must be aware of but are unwilling to fix. I mean really how long does it take the incumbent LEC to turn up another OC3?

I wish we had an alternate provider in this area. It's been Sprint and only Sprint forever. The little guys have the same problems with BitTorrent chewing up their bandwidth only to a greater extent since they don't have unlimited bandwidth to throw at the problem. Wireless is too unreliable at the distance I'd have to shoot and it's marginal at close range anyway.

Any Embarq people want to comment on what's going on and what the plan is to solve the problem?

Re: Embarq network congestion, latency and packet loss in IN

Sat, 23 Feb 2008 12:07:03 EDT

mryoder : I'm on the 10MBps package, which I just got installed on Monday 2-18. It's been crap all but 2 days out of 6. I'm thinking cancellation is soon in order. My wireless internet at 1.5MBps is still installed so at least I have a backup!

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 19:05:15 EDT

HDTV : I have the 5mb package, I believe thats the fastest offered for us in lapel, right now I cant even get enough ???? to complete the damm test

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 19:03:01 EDT

anon : This is still a bunch of crap. I am a Network admin for a living, and if my companies network ran like this I would be fired!!!

Tonight it sucks again. Sure, ping times are better, getting under 100 ms, but the throughput is horrible. Getting anywhere from 500k to 1.7 MB (paying for 3.0). It takes 2 things to make a network run properly, LATENCY (ping times) AND throughput (bandwidth). Got to have them both for things to be good.

I am reaching for the phone to call the cable company right now to see what price they will give me...

So much for Embarq...

Embarq = Incompetent

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 18:27:23 EDT

userequal :

I have 3mb service. Don't care about speed, my ping is great at the moment. Better than normal. I better go try to game. Speedtest is showing 85ms, I'm actually getting 60ms to Chicago game servers.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 17:52:16 EDT

HDTV : »www.speedtest.net/result/237694634.png

no online gaming for me tonight :mad:

this is beyond OLD

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 16:50:58 EDT

HSFreek : Looks a whole lot better today for me .....
I really hope it lasts this time.
I'm on the 3meg package

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 16:48:37 EDT

userequal : Yea, I need low latency because when working from home, I use remote desktop. It can be very hard to impossible to work when my connection to work starts approaching 100ms. Work (Indpls) to Chicago(where I peer up) is usually 9ms. The rest of the latency is embarq and sprintlink.

I also like to online game (BF2). Suck at it though.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 15:06:57 EDT

Maxo :

said by maximus1969 :

what should the latency speed be?

Depends on what you are doing. Less than 100ms is preferable. Most people would probably notice if it was even above 200ms. Latency usually just effects real-time software like online game, voice and video.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 14:53:24 EDT

anon : what should the latency speed be?

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 12:52:37 EDT

userequal : I am more concerned about latency than a broadband speed test.
When I do a speedtest, I usually use »speedtest.net. Working from home today and connection has been fairly good. I'm sure around 3pm it will crap out again.

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 10:58:23 EDT

HDTV : »/linequality/nil/2353863

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 10:46:20 EDT

HDTV : The problem is that speed is good enough to game on, but it wont last but a few mins....

Re: Embarq network congestion, latency and packet loss in IN

Fri, 22 Feb 2008 10:44:43 EDT

HDTV :

still a problem in Lapel.

I came home from work to see if it was really any better during the day...doesnt seem to be for me.
The other peeps in lapel, which server do you normally test on? I use the flash test chicago and also the java and pick Indianapolis..seems to be better that way.

Looks like another weekend of no online gaming

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 21:46:02 EDT

bctrainers :

said by userequal :

So is it really fixed for you guys up North?

You might want to check your local lines. Shouldn't be getting 2k+ ping at the second hop unless you are constantly uploading / torrenting etc... :)
--
--bc

Re: Still problems tonight

Thu, 21 Feb 2008 20:57:23 EDT

syoder : Yeah it's been fine for me tonight.


                           Matt's traceroute  [v0.42]
Scott-Home                                             Sun Jun  2 18:58:38 2002
Keys:  D - Display mode    R - Restart statistics    Q - Quit
                                           Packets               Pings
Hostname                                %Loss  Rcv  Snt  Last Best  Avg  Worst
 1. oh-71-1-32-1.dhcp.embarqhsd.net        0%    9    9     8    7    9     11
 2. oh-71-0-195-237.sta.embarqhsd.net      0%    9    9    27   25   26     29
 3. sl-gw10-roa-3-3.sprintlink.net         0%    9    9    33   31   34     37
 4. sl-bb20-roa-2-0.sprintlink.net         0%    9    9    35   33   35     38
 5. sl-bb22-chi-4-0-0.sprintlink.net       0%    9    9    41   37   40     48
 6. sl-st21-chi-11-0-0.sprintlink.net      0%    9    9    38   36   39     43
 7. 144.223.241.54                         0%    8    8    39   35   37     39
 8. 216.239.48.154                         0%    8    8    41   36   38     41
 9. 66.249.94.133                          0%    8    8    38   36   41     46
10. 64.233.175.42                          0%    8    8    41   36   45     53
11. py-in-f147.google.com                  0%    8    8    39   39   46     78

Still problems tonight

Thu, 21 Feb 2008 20:18:03 EDT

anon : Not as bad as last night, not I'm still pinging high between Embarq and Sprint.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 20:06:24 EDT

userequal : So is it really fixed for you guys up North?

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 19:02:03 EDT

anon : well I just got off the phone with tech support, she informed me there has been a problem with the "big box" since the first of the month and they are working on fixing it...what a help that was.

So basically there is no end in sight to this problem, I'm so happy that I'm paying for XBL and DSL and cant use them, if I had another isp option I would already be gone

Lapel, IN

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 18:42:07 EDT

anon : well still no good service, I also have the 660 modem, how do you update the firmware?

For me this has been going on for 7 days and its beyond OLD, I only get about 2 hrs to my self at night after the kiddies go to bed and I cant enjoy some XBL thanks to ISP problems, if they cant figure out what the problem is in a week I think they need to hire some new engineers.....

Lapel, IN

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 18:37:08 EDT

ericvervalin : I believe they fixed it... for now anyway... everything has been running smooth.. glad too.. just bought a new video card, and COD4. :)

Embarq should just be more upfront with people who call. Can I call and ask for a 'level 2' tech, or a supervisor? I used to do that with Verizon... same shit, first rep is always pretty useless, can't make decisions, or answer questions, but the second , or supervisors and usually very helpful. I feel that would be the case here too. A little more info and people wouldn't be so upset. Just my $0.02

I do have a few lost packets.. and I wonder if this is between my modem and router? Would like to fix this as its a big lag spike.. 1 sec.. geez...

»/linequality/nil/2353574

Or is that one of their servers? I'm thinkin its me... Also Internet Explorer still says "not currenty connected... try again.. " every now and then.. like its losing sync or something. Anyone know whats up with that? I got the 660 modem, just updated the firmware.. turned off all firewalls, just to make sure they werent messin with it, and still I lose a few packets... ?

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 17:35:06 EDT

servon23 : Well this sucks Embarq network seems to be ok if you can be on at 12 am to 12pm but it seems like no one is on good speed and latency was better but still above normal .....guess small town people just have to suffer......

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 17:23:40 EDT

userequal : That would really suck paying for XBox live or WOW and not being able to play because of your ISP.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 17:15:44 EDT

anon : well I tried to play x box last night and couldnt...the suckiness continues...I'll try again tonight and see what happens

Lapel, IN

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 17:12:59 EDT

userequal : Worked great from around 10pm last night until now. Now it's going bad again.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 14:41:43 EDT

lordlitwicki : Evertyhing seems to be fixed and up and working since about midnight last night. Lets cross our fingers that it stays this way this time.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 10:29:44 EDT

anon : Got the same problem in Columbia City area, getting ridiculous. Perhaps they're not aware that Verizon is here now with EVDO Rev A coverage. Just placed an order, will compare services first hand. Might be able to cut the phone line completely.....

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 10:02:49 EDT

anon : Hello, it is not your dsl filters, there is a outage in indiana and they still working on it is what tech support is telling me, i live in plymouth indiana and i am down to as little as 90 k at times early mornings are fine, but get towards evening it will drop like a rock.

Re: Embarq network congestion, latency and packet loss in IN

Thu, 21 Feb 2008 09:12:49 EDT

anon : Well i've been gaming all night and packets started to get better around 10PM and by 12 all packets sent to serveral destinations where around 30-60ms. Its 8 am now so we will see if this crap starts up again :)

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 22:15:07 EDT

anon : This crap continues I am switching back to cable! May cost more, but at least it works!

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 22:13:08 EDT

anon : Ive been noticing this for weeks and have been trying to get it fixed since January , i've received modems and tech's have come out to look at my line. I did get a tech that noticed high CRC's but they assumed it was a line problem. Then Embarq tech had the nerve to say it was the wiring going into my house when i explicitly explained to them this is only happening at certain times the only response i get from anyone is weird. I'm glad finally they are seeing this as a problem. When playing games online a latency of even 100ms is awful and i'm not a person with very much time to spare when wanting to enjoy something as simple as xbox.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 21:51:30 EDT

lordlitwicki : When I called earlier this afternoon the person told me everything in Indiana was fixed and it was my router. I tried to argue of course I knew that was bull but he said "I just checked the redback and everything is fine on our end." Now I tried to call again tonight and at least they are acknowledging a problem in the form of an automated message that says the problem in Indiana is anticipated to be fixed in 24 hours. A step in the right direction at least...

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 21:51:28 EDT

ALPHAxDOG : Almost 10:00pm and look at this continued crap.......

BOOOO

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 20:48:57 EDT

anon : when I got home today around 5 I ran a test and was at 8000 d/l and 768 up....whoooooa sweet, it lasted about 5 mins and was down to 2200 d/l and 145 up.

Its just all over the board and when you call you get the same response...24-48hrs...blah blah..gonna try to play on x box live tonight..we'll see.....I want my account credited for the last week so far and mabye more

Lapel, IN

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 20:35:53 EDT

HSFreek : kind of sucks like this

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 20:13:20 EDT

anon : Back to the same crap here in Decatur IN. Noticed it this afternoon at the office (We use Embarq there too). Got home tonight and it is as worse as ever. So bad that I can't even do a speedtest, the sites won't load all of the way. This is absolutely terrible!!!

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 1 ms 1 ms 18 ms 192.168.0.1
2 28 ms 27 ms 27 ms oh-76-2-80-1.dhcp.embarqhsd.net [76.2.80.1]
3 45 ms 45 ms 46 ms oh-71-0-6-61.sta.embarqhsd.net [71.0.6.61]
4 153 ms 152 ms 152 ms sl-gw31-chi-4-1.sprintlink.net [160.81.42.5]
5 153 ms 153 ms 153 ms sl-bb21-chi-4-0.sprintlink.net [144.232.26.29]
6 152 ms 153 ms 149 ms sl-bb22-chi-15-0.sprintlink.net [144.232.26.97]

7 151 ms 154 ms 152 ms sl-st21-chi-11-0-0.sprintlink.net [144.232.20.21
]
8 154 ms * 153 ms 144.223.241.54
9 * 152 ms 153 ms 209.85.250.237
10 155 ms 157 ms 155 ms 72.14.232.53
11 155 ms 162 ms 163 ms 64.233.175.26
12 * 157 ms 155 ms py-in-f99.google.com [64.233.167.99]

Trace complete.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 20:05:29 EDT

Stactik : Dont you just love those automated responses? lol... that's why i use the www.myembarq.com/contact_us.php page :)

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 20:01:35 EDT

ALPHAxDOG : Little Packet Loss

Packet_Loss

Ohio feels your pain

Wed, 20 Feb 2008 20:00:32 EDT

anon : I'm in Marysville, Ohio, and I've been having the same problems as y'all lately. Pingplotter jumps from 72 to 797 avg between Embarq and Sprint.

Ridiculous. The automated message over Embarq phone support said at approx. 5:00 today that there would be a fix within 24 hours. Of course, that message has probably been up for 24 hours, who knows.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 19:57:55 EDT

anon : Just talked to a representative, and this is what i was told...

Heather T. - Unfortunately we are having trouble with speeds in your area, the engineers are working on it. We hope to have it resolved within 24-48 hours but I have not been given an 'official' time it will be fixed. You are welcome to come back to chat for updates though, it was allegedly fixed for a while and has returned, I am really sorry about that!

Area: 47977 (Remington, Indiana)

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 19:41:40 EDT

ALPHAxDOG : Here are the Speedtest:

Last Result:
Download Speed: 198 kbps (24.8 KB/sec transfer rate)
Upload Speed: 47 kbps (5.9 KB/sec transfer rate)

Embarq network congestion, latency and packet loss in PA

Wed, 20 Feb 2008 19:41:40 EDT

Supervisor : :mad: Mine is also crapping out at the Embarq connection between Sprintlink at Mansfield Ohio (crohmnfd). I remember something similar happening last year at the same spot. It was frustrating talking to techs & admins on both the Embarq & Sprintlink side of the connection. Embarq blamed Sprintlink and Sprintlink blamed Embarq. For the past month or two its been bogging down around 300ms or so during early evening, but was still usable. This evening it's practically useless:

1 me (192.168.1.1) 4.138 ms 0.906 ms 1.328 ms
2 oh-69-34-XXX-XXX.sta.embarqhsd.net (69.34.XXX.XXX) 10.301 ms 9.675 ms 8.823 ms
3 crohmnfd02.embarqhsd.net (69.68.43.245) 36.666 ms 34.425 ms 34.140 ms
4 sl-gw10-roa-3-3.sprintlink.net (160.81.95.37) 789.292 ms 779.419 ms 771.294 ms
5 sl-bb20-roa-2-0.sprintlink.net (144.232.0.5) 816.273 ms 809.015 ms 857.364 ms
6 sl-bb22-chi-4-0-0.sprintlink.net (144.232.18.36) 786.916 ms 798.740 ms 794.661 ms

Too bad there's no choice in DSL providers in most areas.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 19:32:56 EDT

anon : Yet another day goes by and my ping continues to be horrible.. here's a screenshot of it tonight...

GG Embarq, way to make us pay for somthing that's been pretty unreliable as of late

- Remington, Indiana

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 18:24:30 EDT

userequal : Currently mine isn't as bad.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 18:20:17 EDT

ALPHAxDOG : Will you all please quit downloading your porn at the same time :)

WEEEEEEEEEEEEEE

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 18:01:10 EDT

anon : We've been having intermittent problems for a week or so in NW IN but today the connection is as bad as it has ever been. The ICMP responses don't reflect the severity of the packet loss going on. It might as well be a 5k+ ping (worse than satellite) in software where response time matters and only has ~4.2 kb/s of bandwidth at the moment (worse than dialup). They've been quick to resolve this kind of situation before but it seems to be getting progressively worse...

Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 11 ms 11 ms oh-71-50-192-1.dhcp.embarqhsd.net [71.50.192.1]

3 28 ms 29 ms 29 ms crohmnfd02 [69.69.33.245]
4 361 ms 336 ms 349 ms sl-gw4-roa-0-1.sprintlink.net [144.232.196.41]
5 353 ms 354 ms 354 ms sl-bb22-roa-2-1.sprintlink.net [144.232.17.205]

6 362 ms 363 ms 366 ms sl-bb20-akr-5-0-0.sprintlink.net [144.232.18.110
]
7 * * 376 ms sl-bb27-rly-1-0-0.sprintlink.net [144.232.9.216]

8 * 374 ms 375 ms sl-bb23-rly-13-0.sprintlink.net [144.232.14.141]

9 373 ms 376 ms 382 ms sl-bb24-rly-10-0.sprintlink.net [144.232.14.130]

10 383 ms 385 ms 381 ms sl-st22-ash-5-0.sprintlink.net [144.232.20.155]

11 * 374 ms 372 ms sl-tisca1-3-0.sprintlink.net [144.223.246.30]
12 * * 382 ms so-1-0-0.nyc22.ip.tiscali.net [213.200.80.125]
13 370 ms 381 ms 386 ms netaccess-gw.ip.tiscali.net [213.200.73.122]
14 386 ms 393 ms 391 ms 0.e1-4.tbr2.mmu.nac.net [209.123.10.77]
15 378 ms 386 ms * 0.e-1-1.tbr2.oct.nac.net [209.123.10.21]
16 384 ms 392 ms 383 ms 0.e-1-3.tbr1.oct.nac.net [209.123.10.45]
17 391 ms * 392 ms 0.ge-1-2-0.gbr1.oct.nac.net [209.123.10.58]
18 * 391 ms * www.dslreports.com [209.123.109.175]
19 381 ms 386 ms 384 ms www.dslreports.com [209.123.109.175]

Trace complete.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 17:45:24 EDT

lordlitwicki : I'm having the exact same issue here in Plymouth syoder. Connection was the fastest it ever was on Monday afternoon and worked great until today around 1PM when it slowed wayyyyyyy down again. I called Embarq and they told me all of the issues they were having with the redback in Indiana have been fixed, and I explained it was fixed but the issue is back. He assured me it's on my end and blamed my router. This is bull it's not my router when everyone seems to be having the problem. I'm going to cal them again tonight when i get home.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 17:37:04 EDT

syoder : You guys in Lapel might have a different issue between your DSLAM and the RedBack. Your traceroutes show high latency on the first hop. If your router (not your PC) shows 0% in and out usage during your traceroute then you can pretty safely conclude the problem is with Embarq and not due to your link being congested. As I recall all of our traffic goes to Roachdale, IN where it's handed off to Sprintlink. Perhaps the problem is at Roachdale which is close enough to you guys to be your first hop.

The rest of us have had a problem with latency occuring between routers 2 hops into the network.

It got a lot better Monday afternoon and I actually saw latency of 85 ms in WoW for a little bit Monday evening whereas it's normally 180-250 ms. But as of now it's 850 ms in WoW which is going to make raiding impossible.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 17:26:57 EDT

anon : not real sure what you guys are talking about with hops and latency..I just know my conn is crap here in Lapel, It was fine until last Friday and its been horrible ever since, no x box and ps3 online gaming...I'm getting very upset and to my knowledge no one at Embarq has addressed this with a problem and a fix date? have they?

I went up to the next package available from 3000 d/l 500 up to 5000 d/l and 768? up...didnt really help...please fix this crap

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 17:14:41 EDT

userequal : Yea , it dropped around 30 ms. Your lucky, you're closer to where they have you routed. I'd love to have a single digit first Embarq hop.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:56:18 EDT

syoder : So you saw your latency drop immediately after they enabled FastPath?

They switched me while I was on the phone with a tech and my latency went from 40 ms down to 7 ms immediately.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:45:40 EDT

userequal : No, I'm on fast channel. Interleave is much higher.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:42:46 EDT

syoder : Actually your first hop is high becuase you don't have FastPath enabled. The data being transmitted on your ADSL link is being interleaved to allow for error correction but at the cost of about 30 ms of added latency.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:36:16 EDT

userequal : Never even got fixed for Lapel. I worked from home today (through remote desktop), and it was fine until around 3pm. So something isn't able to handle the evening load. I think all of Lapel gets routed up North that's why our first Embarq hop is so high. Lowest I've seen is around 32ms on fast channel.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:30:21 EDT

syoder : Now the latency is occuring on the Sprintlink handoff. They seem to be messing with routing as well.


                           Matt's traceroute  [v0.42]
Scott-Home                                             Sat Jun  1 14:31:22 2002
Keys:  D - Display mode    R - Restart statistics    Q - Quit
                                           Packets               Pings
Hostname                                %Loss  Rcv  Snt  Last Best  Avg  Worst
 1. oh-71-1-32-1.dhcp.embarqhsd.net        0%    7    7    11    6   10     15
 2. oh-71-0-195-249.sta.embarqhsd.net      0%    7    7    28   26   29     33
 3. sl-gw31-chi-4-1.sprintlink.net         0%    7    7   353  328  337    353
 4. sl-bb21-chi-4-0.sprintlink.net         0%    7    7   349  326  338    349
 5. sl-bb22-chi-15-0.sprintlink.net        0%    7    7   346  327  370    496
 6. sl-st21-chi-13-0-0.sprintlink.net      0%    7    7   352  326  337    352
 7. 144.223.241.54                         0%    6    7   341  327  334    341
 8. 216.239.48.154                         0%    6    7   336  328  332    336
 9. 72.14.232.57                           0%    6    7   342  328  338    359
10. 64.233.175.42                          0%    6    6   340  329  338    345
11. py-in-f104.google.com                  0%    6    6   344  328  337    344

And from QWest inbound:

  
Looking Glass 
  
 
Traceroute to 71.1.32.1 from atl-engr-01.inet.qwest.net
 
--------------------------------------------------------------------------------
 
traceroute to 71.1.32.1 (71.1.32.1), 30 hops max, 40 byte packets
 1  atl-svcs-01 (205.171.21.214)  0.800 ms  0.405 ms  0.399 ms
 2  atl-core-02 (205.171.21.17)  0.499 ms  0.473 ms  0.464 ms
 3  atl-brdr-04 (205.171.21.169)  0.415 ms  0.356 ms  0.350 ms
 4  sl-bb23-atl-10-3.sprintlink.net (144.232.9.85)  0.842 ms  0.685 ms  0.665 ms
 5  sl-bb21-atl-8-0.sprintlink.net (144.232.12.25)  0.941 ms  0.874 ms  0.744 ms
 6  sl-crs1-atl-0-4-0-3.sprintlink.net (144.232.12.148)  1.104 ms  0.820 ms  0.787 ms
 7  sl-crs1-chi-0-12-3-0.sprintlink.net (144.232.19.89)  16.182 ms  16.247 ms  15.828 ms
 8  sl-bb22-chi-13-0.sprintlink.net (144.232.26.49)  15.879 ms  15.860 ms  15.864 ms
 9  sl-bb20-roa-8-0-0.sprintlink.net (144.232.18.37)  18.919 ms  18.918 ms  18.915 ms
10  sl-gw10-roa-9-0.sprintlink.net (144.232.0.6)  18.995 ms  19.317 ms  19.098 ms
11  sl-sprintwrbm-27-0.sprintlink.net (160.81.95.38)  339.747 ms  344.953 ms  342.997 ms
12  oh-71-1-32-1.dhcp.embarqhsd.net (71.1.32.1)  358.928 ms  359.873 ms  352.231 ms

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:17:21 EDT

lman : I upgraded to a higher speed, but it's slower now in Plymouth.

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 16:11:46 EDT

HSFreek : Yep.....To hell in a hand basket we go in Avilla, Indiana

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 15:57:43 EDT

Gardman : Having the same issue as everyone else it seems. I live in Plymouth and all has been good since Monday up until now..blah

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 14:58:11 EDT

lordlitwicki : Yup been working fine since Monday and all of the sudden this afternoon my connection is crap again this really is pure bullshit, I think I may look into cable...

Re: Embarq network congestion, latency and packet loss in IN

Wed, 20 Feb 2008 13:52:32 EDT

syoder : So whatever they did Monday afternoon to fix the latency problem appears to have been undone about an hour and a half ago.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 20:21:21 EDT

anon : so we are on opposite sides of town, sounds to me like its the whole damm state then...hope its fixed soon

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 19:10:43 EDT

userequal : I'm in the Meadows by the New school.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 19:06:55 EDT

anon : userequal as I am in Lapel also what side of town are you on? I'm in the new neighborhoods by the school. Still no fix for the service I havent been able to game online since last week, we really need another option in this town but until someone boots out longview and gets insight in here I'd say were stuck.

There is no problem with any of my ewquipment as I have done as you did and swapped out and reset everything, this is purely an ISP problem

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 19:05:37 EDT

userequal : I don't use bit torrents. I would really like to see ISP's put a stop to them. There is no file transfers going. No Windows updates. Hardly any activity at all.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:55:29 EDT

syoder : Log into your router and see what the inbound and outbound usage is now.

I can ping your gateway fine...


                           Matt's traceroute  [v0.42]
Scott-Home                                             Fri May 31 16:58:38 2002
Keys:  D - Display mode    R - Restart statistics    Q - Quit
                                           Packets               Pings
Hostname                                %Loss  Rcv  Snt  Last Best  Avg  Worst
 1. oh-71-50-240-1.dhcp.embarqhsd.net      0%   16   16     7    7    9     11

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:54:21 EDT

servon23 :
tracert google.com

Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 660 ms 631 ms 913 ms oh-71-50-240-1.dhcp.embarqhsd.net [71.50.240.1]

3 889 ms 1233 ms 1197 ms oh-71-0-195-237.sta.embarqhsd.net [71.0.195.237]

4 1350 ms 1191 ms 790 ms sl-gw21-roa-10-1-0.sprintlink.net [144.232.149.9
3]
5 645 ms 703 ms 955 ms sl-bb20-roa-11-0-0.sprintlink.net [144.232.17.19
3]
6 702 ms 993 ms 950 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]

7 1094 ms 876 ms 650 ms sl-st21-chi-13-0-0.sprintlink.net [144.232.20.91
]
8 606 ms 755 ms 659 ms 144.223.241.54
9 818 ms 656 ms 608 ms 216.239.48.154
10 656 ms 673 ms 796 ms 66.249.95.246
11 841 ms 911 ms 1088 ms 209.85.251.38
12 1054 ms 713 ms 677 ms 72.14.239.136
13 616 ms 546 ms 571 ms 216.239.49.226
14 633 ms 528 ms 550 ms 216.239.49.222
15 506 ms 429 ms 516 ms jc-in-f99.google.com [64.233.187.99]

Trace complete.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:49:34 EDT

servon23 : 11:45 pm

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms DD-WRT [192.168.1.1]
2 33 ms 33 ms 33 ms oh-71-50-240-1.dhcp.embarqhsd.net [71.50.240.1]

3 128 ms 203 ms 199 ms oh-71-0-195-237.sta.embarqhsd.net [71.0.195.237]

4 78 ms 77 ms 78 ms sl-gw21-roa-10-1-0.sprintlink.net [144.232.149.9
3]
5 78 ms 79 ms 77 ms sl-bb20-roa-11-0-0.sprintlink.net [144.232.17.19
3]
6 78 ms 77 ms 77 ms sl-bb22-chi-4-0-0.sprintlink.net [144.232.18.36]

7 79 ms 78 ms 78 ms sl-st21-chi-13-0-0.sprintlink.net [144.232.20.91
]
8 78 ms 78 ms 78 ms 144.223.241.54
9 79 ms 78 ms 79 ms 209.85.250.237
10 79 ms 80 ms 79 ms 66.249.94.133
11 79 ms 88 ms 90 ms 72.14.232.74
12 80 ms 82 ms 80 ms py-in-f99.google.com [64.233.167.99]

Trace complete.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:48:33 EDT

syoder : 67.76.27.65 is the ADSL IP address on your router isn't it? Your traceroute is from a client machine behind your router because your 1st hop is 192.168.0.1 which is the ethernet IP address of your router.

Check the router's interface usage statistics when your latency is bad and see if your inbound or outbound usage is maxed out. It's real easy to max out the outbound bandwidth.

Swaping out routers won't fix that problem but shutting down bit torrent will.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:46:37 EDT

Maxo : Sorry, I just looked at the screen shot you posted. Because you are behind a router, your first hop is the router. The second is between you and your POP, which is after your local CO. For example, I am in Tallahassee, but my POP is in Orlando, as is all of Florida.
If there was a problem at your local office then it would show on the POP ping. It could be network congestion in your area or an oversold office.
If there where problems with your physical connection, such as poopy wires, or whatever, then it would more than likely show up as packet loss when you run an extended ping.
--
"Padre, nobody said war was fun now bowl!" - Sherman T Potter

»www.cafepress.com/maxolasersquad

»maxolasersquad.com/

»maxolasersquad.com/network/ My DSL Network Guide

»myspace.com/mlsquad

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 18:37:04 EDT

userequal : Nope! If anything it is the 67.76.27.65 gateway they have me going through. I use my connection for remoting into work and online gaming, but not at the same time. Trust me, I can tell when there is a problem. It is not on my end unless it's the line coming from the pole to the house. I swapped out routers and modems and it does not matter. Same thing. If it were on my end, why would my neighbor's be like that also? He's going through a different gateway. I have a static ip he has a dynamic.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 17:30:30 EDT

anon : well another day of crappy internet here in lapel. The supposed BB that longview comm offers is horrible, but now this embarq issue has been going on for 5 days, I just checked and my d/l was 276 and up was 31.......c mon guys and get it together so I can get back to COD4 on x box live

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 17:18:04 EDT

syoder : Because the connection between you and Embarq showed the latency. Congestion on your link is the most likely cause. Check your router's outbound usage statistics and you'll probably find it's maxed out.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 17:13:37 EDT

userequal : I would agree with that. I just don't understand why syoder said my connection was congested not Embarq. Embarq is my connection. And it isn't just me, the neighbor's is also bad.

Re: Embarq network congestion, latency and packet loss in IN

Tue, 19 Feb 2008 16:26:29 EDT

Maxo : When you traceroute out, your local office sits in between you and your first hop. Anything you see past the first hop is not your local office, but routing past that.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 18 Feb 2008 22:57:16 EDT

userequal : Whenever one Embarq hop is REAL bad, so is the other. It has always been that way in the past. My neighbor's is the same way. We've been through this so many times. Maybe it's our local office having trouble. Seems like they change our routing and it's fixed for a few months then back to high latency and slow speeds.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 18 Feb 2008 20:53:15 EDT

syoder : That's your connection being congested not Embarq. Notice the 1st real hop is where the latency is.

Looks like they've fixed the problem at the 71.0.195.249 tonight.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 18 Feb 2008 20:44:57 EDT

userequal :

Re: Embarq network congestion, latency and packet loss in IN

Mon, 18 Feb 2008 19:10:35 EDT

userequal : It is "consistantly" bad. Wish we had something other than Embarq and Longview Cable around here.

Re: Embarq network congestion, latency and packet loss in IN

Mon, 18 Feb 2008 19:08:24 EDT

anon :

said by maximus1969 :

I also live in Lapel, IN and have had horrible d/l speeds, it seems that today it is better but every speed test I do is diff from the last? I thought dsl was supposed to be more consistant?

My package is supposed to be 5000 d/l 768 up

I just ran 5 speed test and they ranged from 3500 d/l all the way down to 1700...hard to play online games like this