YesTypical
@comcast.net
| reply to Shadowdane
Re: Problems upgrading to 8mbps tier
It shouldn't take but one or two minutes for them to send a new config file. After I called them and said I was on wrong tier, it took them all of 3 minutes to send the new file.
Something is up. There is nothing you can do until they send a new config file.
Have they tried to tell you that silver = 8 meg? They likely will at some point. |
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Shadowdane
join:2000-11-02
Rockville, MD
| yah i know it should only take a few minutes to do this. I've called twice & done the online chat twice. Repeatedly told them I'm not getting the correct config file for the 8mbps tier.
And I keep getting the same answer, everything looks good on our end. Just power cycle your modem. |
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ComcastTier2
join:2007-12-31
Ann Arbor, MI | Your fixed.
And in your market the 8meg is 16meg. |
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Shadowdane
join:2000-11-02
Rockville, MD
| thanks dude! 
yah noticed my modem reboot suddenly and then saw this:
DHCP: ACK: Setting (*) CM TFTP Boot file: d11_m_sb5120_speedtierextreme2_c01.cm
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