Derek
@clearwire-dns.net
| Have had the same problem
I am also in Anchorage. I have had this modem for almost 2 months now. I've tried to cancel my 2 year contract with cw but they tried to charge me a $250 cancellation fee. I was upset that I am getting charged to cancel service that I wasn't even getting. From day 2 I have had severe problems playing a computer game called Counter Strike Source which operates on ports #27015-37015. I experienced severe lag, in servers from Seattle, Washington at ping ranging from 150 - 700 + . Packet Loss has been at 25%+ sense I've had the modem. I've contacted tech support over 15 times to resolve the issue, went through the same steps, flushing dns, re-provisioning my modem, speed testing, checking which tower i was on. I even mentioned that I had been reading on forums about clear wire and port blocking. I was disgusted at what I had read that cw blocks port 80 and any application they want to. The tech support and customer support both said they are not aware of this and/or stated that they did not block any ports. I still to this day am not able to download movies or games from direct2drive.com, play any internet based games. I am literally paying for server I am not getting. My grandma's 56k is faster then this, I'd like a refund. |
