
how-to block ads
|
sovtman
join:2007-04-20 Marlboro, VT
2 edits | Deliberate Limited Bandwidth 4pm to 12am ET This was buried in another thread, but deserves to be highlighted.
Check this out:
February 15th, 04:01PM - 66/32 kbps February 15th, 03:59PM - 605/38 kbps Did the hughesnet speed test twice within two minutes this afternoon. Notice the 90% decrease in my download speed within a two minute span of time.
That's not user congestion that is a deliberate throttling mechanism of some sort! | |
|   Sorebackside
@direcpc.com
| Re: Deliberate Limited Bandwidth 4pm to 12am ET How about this one:
I've had a dw6000 system for nearly three years now. About a month ago, the system started becoming increasingly problematic during the daytime, but always worked fine late at night. The problem got progressively worse until today when I couldn't get it to work at all. I called tech support, was walked through the process of changing transponders and checking signal strength on the various transponders. The best signal strength I could get on any transponder was 10.
I was informed that my modem needed to be replaced and that I would have to upgrade to the HN7000s as the dw6000's were no longer supported. I reluctantly agreed to the new modem and the new contract that comes with it. The funny thing is that here it is 12:45 am and the system is now working perfectly with a signal strength of 60.
I had read here before about the speculation that Hughes were crowding people with older hardware onto a very few number of gateways in an effort to force upgrades to the new hardware. I am convinced now that this is true. What else could explain a system that doesn't work during daytime/peak but works fine late at night when there is less crowding?
So now I'm signed up for another fifteen months and there is absolutely nothing wrong with my existing hardware.
Thank you Hughes, may I please have another? | |
|  |   Taz480
join:2006-09-13 Swisshome, OR | Re: Deliberate Limited Bandwidth 4pm to 12am ET BTW, you may wanna check back with them to be sure but HN doesn't do 15 month contracts anymore, it's 24 months. Maybe they do 15 for upgrades but I don't think so. I could be wrong. | |
|  sboe
join:2004-10-08 Prentiss, MS
| You are correct. Since the original thread I have ran several test before 4Pm and after as well as 12am. There is no doubt they are doing it on purpose. Ive called and got the we don't guarantee speeds. If you show one good speed test in a 24 hour span they will tell you that your system is working fine. I have 2 months left on this contract and I will make a change. -- HN7000s/Pro+/G16 99 West 970 MHz/Vista Home Premium/Linksys wired router/Athlon 6000+/.74 dish | |
|  B212
join:2007-09-19 Mesa, AZ
| Here is your answer: Hughes has flow control, and when it is "on" you will have lower speeds...
FAP in effect NO Flow control in effect NO
You can check your bandwidth:
BW allocation percentage 9 MARGINAL
»192.168.0.1/fs/advanced/advanced.html
Diagnostics Hourly History click on uplink check mark scroll down | |
|  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by B212 :Here is your answer: Hughes has flow control, and when it is "on" you will have lower speeds... FAP in effect NO Flow control in effect NO You can check your bandwidth: BW allocation percentage 9 MARGINAL » 192.168.0.1/fs/advanced/advanced.htmlDiagnostics Hourly History click on uplink check mark scroll down I can't actually confirm that "flow control" = YES corresponds to slows between 4pm and 12am ET for me. If any one has confirmed that, would love to hear about it. | |
|  |  sovtman
join:2007-04-20 Marlboro, VT
| 3:57pm February 16th, 03:57PM - 728/88 kbps BW allocation percentage 21 GOOD Flow control in effect NO GOOD
4:02pm February 16th, 04:02PM - 77/38 kbps BW allocation percentage 7 MARGINAL Flow control in effect NO GOOD
Definitely see the BW allocation go down in a hurry. (Assume that is Bandwidth allocation.) But didn't see any change in the Flow Control status. | |
|   Arion
join:2006-07-09 Marquette, MI
·HughesNet Satellit..
| So whats the big surprise?? Nothing nefarious here. During peak time useage when everyone is on their system the speed go's down. It keeps the system from crashing. Unfortunately were on a shared bandwidth system and unless you have very deep pockets that is the price you pay for having any satellite internet whatsoever. -- HN7000S IA-8 1270 / 8-PSK 3/4 (14) / Router:67.142.140.95 /.74 1 watt / Pro / Pentium 3.2ghz, 1gb ram /Dual Boot WinXP Pro/LinxuS / Firefox 2.0.0.6 | |
|  |  |  |  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by Vtblues :said by Arion :So whats the big surprise?? Nothing nefarious here. During peak time useage when everyone is on their system the speed go's down. Plus it seems like a whole bunch of speculations and assumptions are being made about various values in the advanced diagnostics. Actually, I posted the advanced config stuff because I was hoping to get some insight from others...
But... I saw the underlying phenomenon with my own eyes. I was downloading a podcast a little before midnight, it was crawling along. At midnight, the speed just shot up, and downloaded the rest in less then a minute. That isn't speculation --- I saw it will my own eyes. And I have confirmed it with the hn speedtest at least two times.
I only jump on this board when I have a problem. This is a problem. | |
|  |  |  |  |  |  |  |  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET Thanks! Every little bit helps.
There is always the distinct possibly that hn is so inept that this is a bug in the system. Hard to fathom a company that would anger customers with more a stringent FAP policy in MAY (to "improve" peak usage congestion) only to systematically and deliberately throttle prime usage in JAN.
It just doesn't make sense.
So, would love to see speed tests from others at 3:55pm ET and at 4:05pm ET. See if there is any pattern here.
Please post if you do so. | |
|  |  |  |  |  |   jackpot316
join:2004-05-21 Hertford, NC
| Re: Deliberate Limited Bandwidth 4pm to 12am ET February 17th, 03:58PM - 66/33 kbps
February 17th, 03:56PM - 39/48 kbps
February 17th, 05:46PM - 164/35 kbps I should have some real good ones for you today school is out around here so the net will be hot and the bandwidth throttled down so get ready. Bottom line it's just to many people for what they can accommodate They over sold their bandwidth. I can only see one fix and that is to lower the fap even more. I really hate to say that,I am like some I need all I can get with what I use the net for. But something has to give or come up with some type of time limit or something different, But now everyone can just drop hughes and leave me to have all that nice bandwidth for myself then I might see for once the speed I pay for. | |
|  |  |  |  |  |  |   jackpot316
join:2004-05-21 Hertford, NC
| Re: Deliberate Limited Bandwidth 4pm to 12am ET February 18th, 01:01PM - 30/36 kbps February 18th, 12:59PM - 43/75 kbps
I am not fap But it sure looks like it, kids everywhere are out of school today and youtube and the music sites are hot and bandwidth is cut down because of this.
And there not a thing we can do about it, but take it or move where we can get some other type broadband It is getting worse everyday speeds or slowing down more and more and the time where we get the best speed are getting smaller. This is all due to over sale By greedy hughes so what if a few thousand people call in and complain a day, They just give us a read script Like
"sorry we have tecs working on the problem and we will contact you in a few days" I know pretty much everyone has went through this same thing I have. | |
|  |  |  |  |  |  |  |   Aframe Premium join:2008-01-30 Uvalde, TX
·HughesNet Satellit..
| Re: Deliberate Limited Bandwidth 4pm to 12am ET [BQUOTE They just give us a read script Like
"sorry we have tecs working on the problem and we will contact you in a few days" I know pretty much everyone has went through this same thing I have. Got the "working on it" from level 4 today. When I asked her to check signal level and xpol she did and said that it was low would check it out and call back in 5 minutes. She called back and told me that an installer would be out to replace the radio and we would go from there. I wish myself good luck. later Frank | |
|  |  |  |  |  |  |  sovtman
join:2007-04-20 Marlboro, VT
| said by Arion :During peak time useage when everyone is on their system the speed go's down. It keeps the system from crashing. But Arion, your language is far too passive. "Everyone" does not get on their system between 3:59PM and 4:01PM. That argument just doesn't make sense.
I understand shared bandwidth; I get it. But systematically reducing my speed by 90% for 8 hours a day, well it just isn't right.
I remember just a few months back, folks cheering the new FAP policy because it sped things up during prime time. But, now I get slower speeds than I ever have gotten in the evenings, and I've am a totally compliant non-fapper!
| |
|  |   vet
@sperry-marine.com
| said by Arion :So whats the big surprise?? Nothing nefarious here. During peak time useage when everyone is on their system the speed go's down. It keeps the system from crashing. Unfortunately were on a shared bandwidth system and unless you have very deep pockets that is the price you pay for having any satellite internet whatsoever. At $180/mo, Business Internet does not get you any faster page loads or ping times.
But it does give you consistently fast downloads. | |
|  |  clintonv
join:2006-12-22 Live Oak, FL
·HughesNet Satellit..
| Not a real big surprise, but until Jan 8th 2008, I did not have this problem. This is clearly a case of limiting bandwidth on Hughes Net's part. They have overloaded the system.....I wouldn't really mind so much if they didnt LIE to you about what they are doing. Funny thing Hughes Net worked for me for 6 years, now it stops. -- DW4000 Home on SatMex5/1250, Gateway 66.82.24.15, Signal ~82, Wired LAN, 2-WinXP Pro w/SP2
| |
|  |   Tomcatt1
join:2006-06-14 Honea Path, SC
·HughesNet Satellit..
1 edit | said by Arion :So whats the big surprise?? Nothing nefarious here. During peak time useage when everyone is on their system the speed go's down. It keeps the system from crashing. Unfortunately were on a shared bandwidth system and unless you have very deep pockets that is the price you pay for having any satellite internet whatsoever. I'll have to disagree with you. What we're talking about is a distinct dropoff in speed at 4pm, then an immediate ramp up at midnight. Look at this screenshot above.
My speeds have returned to normal for the time being, but I believe you can see from the screenshot what has been reported by others. | |
|  |   Arion
join:2006-07-09 Marquette, MI
·HughesNet Satellit..
| Some of you are having severe problems and I understand that. But believe it or not your the exception and not the rule. Perhaps as spaceway comes on line some of the problems will gradually be mitigated...I don't know. But there is nothing at all unusual about speeds sometimes slowing dramatically during prime time and then coming back up as we come out of it.
I have been getting well above my plan speeds most of the time and then it will drop sometimes below sub 300 kpbs during peak useage. I'm on the pro plan and should get 1000 kbps down off peak and the test I just ran again put me 50% above my plan speeds.
:::.. Download Stats ..::: Download Connection is:: 1658 Kbps about 1.7 Mbps (tested with 2992 kB) Download Speed is:: 202 kB/s Tested From:: »testmy.net/ (Main) Test Time:: 2008/02/18 - 6:27am Bottom Line:: 29X faster than 56K 1MB Download in 5.07 sec Tested from a 2992 kB file and took 14.782 seconds to complete Download Diagnosis:: Awesome! 20% + : 70.23 % faster than the average for host (direcpc.com) D-Validation Link:: »testmy.net/stats/id-K76HA450O User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2) [!]
Having speeds of 90% below the plan like Sovtman said he was getting certainly isn't right and needs to be looked at but these sort of problems are not system wide. It seems like it because of the problems we see here being posted about but very few customers come to these sort of boards and post. Most of those that do have problems or they wouldn't be coming here. Too bad you have to navigate through Indian "tech" support that doesn't know more about the system than you do. -- HN7000S IA-8 1270 / 8-PSK 3/4 (14) / Router:67.142.140.95 /.74 1 watt / Pro / Pentium 3.2ghz, 1gb ram /Dual Boot WinXP Pro/LinxuS / Firefox 2.0.0.6 | |
|   how can that be
@direcpc.com
| I dont understand aron how your speeds are above plan I have never seen speeds above plan and I have the same as you Do you by chance sell Hughes products or have a secret to success you care to share as i also have experianced these speeds at those times sense november
why all of a sudden is there a sudden rush to hughes because thay are so cheap and offer a product that people want? or realy is it over crowded and until spaceway comes online their are no where to put these new customers....
I have been with hughes for years and until November service has always been good but way to many are experiancing low speeds hughes has not added any new transponders so where are these new customers going ???Many are here to help and they are saints but beware of those who sell hughes or instal the systems hughes is there bread and butter | |
|  |   Arion
join:2006-07-09 Marquette, MI
·HughesNet Satellit..
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by how can that be :
I dont understand aron how your speeds are above plan I have never seen speeds above plan and I have the same as you Do you by chance sell Hughes products or have a secret to success you care to share as i also have experianced these speeds at those times sense november No I sure don't sell Hughes. I did a self install with a used DW6000 two years ago and last year at the fap change I upgraded to a HN7000S and went from Residential to Pro package. I have had quite good performance nailing my plan speeds of 1000 kbps down almost from the beginning. During the prime time it would slow down to about 400 kbps and sometimes slower.
About a month ago my off peak performance went through the roof with nothing done on my end. Within the last week my RSL has gone up about 10 points and I have not had the firmware update as of yet.
I haven't checked my gateway in quite a while (maybe I will now) but I surmise that they moved me to a different gateway and/or a lot of existing customers on my gateway have been moved to different ones. I really don't know.
In the last couple of years there have been a few times with fast dial up speeds that lasted for a day or two (wasn't fapped) but then when they balanced the traffic again as they do from time to time the speeds came back up. Were starting to get into peak time now and this is what I just ran.
:::.. Download Stats ..::: Download Connection is:: 926 Kbps about 0.9 Mbps (tested with 2992 kB) Download Speed is:: 113 kB/s Tested From:: »testmy.net/ (Main) Test Time:: 2008/02/18 - 1:59pm Bottom Line:: 16X faster than 56K 1MB Download in 9.06 sec Tested from a 2992 kB file and took 26.453 seconds to complete Download Diagnosis:: 90% + Okay : running at 95.07 % of your hosts average (direcpc.com) D-Validation Link:: »testmy.net/stats/id-TFJQ5GLA2 User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2) [!] | |
|   dmp Premium join:2003-12-15 Emmetsburg, IA
·HughesNet Satellit..
| FLOW CONTROL IS ON:
System Level Diagnostics --------------------------------------------------------------- Monitoring interval MON FEB 18 17:37:35 2008 - MON FEB 18 18:37:36 2008 Problem(s) Detected [* - Triggering Statistic(s)] Uplink Queuing, RTT, Web Acceleration[I], DNS Acceleration[N] Overall BAD Transport BAD PEP BAD TurboPage BAD DNS BAD VSAT Internal GOOD -- 7000S-RoofMount/ Dell1.8P4-WinXP/ SP2-IE7x-2GBRAM/ LCCU-ProxyOFF/ SatMex5-1270MHz/ 3networked-Switch | |
|  |  CarlsDad
join:2006-07-10 Sedro Woolley, WA
1 edit | I am receiving several phone calls a day from HughesNet customers complaining about slow speeds and basic unusable performance. The customers are spread across several satellites and include both 6000 and 7000 users. They all get good performance early in the morning and very late at night, but during normal peak hours their speeds drop to 100 to 200 and ping times jump to 1500 to 2000 ms. This effectively kills server connections and any thing but basic HTML pages will not load.
I am guessing Hughes has over loaded their NOC capacity and is not going to increase capacity due to the new Spaceway system coming online. Hopefully enough currant users (mostly older 6000 with no contract) will switch to the new system thus relaxing congestion on the currant network.
Until then I am pulling all plugs on any satellite Internet sales.
When network congestion gets bad enough, you can have speed test jumping from 50 to 900 back to back. It is not a matter of time, just a simple matter overall usage. One second there may be little traffic, but 2 seconds later more people are getting their email.
I bet during American Idol tonight, performance will be better than last night, which had little NEW programming. I also wonder how the writers strike might have affected this issue. With virtually no new programming, maybe more people are using the Internet to view alternate formats of TV programming, entertainment or streaming music. Something to think about! | |
|  |   selling hughes
@direcpc.com
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by CarlsDad :I am receiving several phone calls a day from HughesNet customers complaining about slow speeds and basic unusable performance. The customers are spread across several satellites and include both 6000 and 7000 users. They all get good performance early in the morning and very late at night, but during normal peak hours their speeds drop to 100 to 200 and ping times jump to 1500 to 2000 ms. This effectively kills server connections and any thing but basic HTML pages will not load. I am guessing Hughes has over loaded their NOC capacity and is not going to increase capacity due to the new Spaceway system coming online. Hopefully enough currant users (mostly older 6000 with no contract) will switch to the new system thus relaxing congestion on the currant network. Until then I am pulling all plugs on any satellite Internet sales. When network congestion gets bad enough, you can have speed test jumping from 50 to 900 back to back. It is not a matter of time, just a simple matter overall usage. One second there may be little traffic, but 2 seconds later more people are getting their email. I bet during American Idol tonight, performance will be better than last night, which had little NEW programming. I also wonder how the writers strike might have affected this issue. With virtually no new programming, maybe more people are using the Internet to view alternate formats of TV programming, entertainment or streaming music. Something to think about! I applaud your integrity and judgment for suspending sales of Hughes systems until/unless some of these issues are worked out. While it is understandable that Hughes would suspend adding additional capacity to existing satellites in anticipation of being able to use Spaceway III to handle a good part of its bandwidth needs, the thing that shows lack of integrity on their part is that they have continued to take on new customers without the capacity to meet their bandwidth needs. Instead, the right thing to do would have been to temporarily suspend adding new accounts until Spaceway was up and running.
Also, for those trying to understand the flow control and bandwidth allocation percentage, I've been monitoring my bandwidth allocation percentage. I've seen it vary from as little as 9% to as much as 60%. In both cases, though, my system was still getting plan maximum speeds (I'm one of the fortunate ones who is not on an overcrowded gateway). So, I'm not really sure what the significance of the bandwidth allocation percentage is. On the other hand, I'm confident that, when flow control is enabled, that it is done at times when demand for bandwidth is the heaviest. I now that, at the NOC, Hughes has print outs for each transponder on each satellite, and those print outs show when, on that transponder, bandwidth demand is typically above the level of available bandwidth, and I'm confident that it is, at those times, when the flow control is enabled. The times, however, when it is enabled, may well be different from one transponder and satellite to another, depending on how heavily that transponder is overloaded. The idea of the flow control is ensure that everyone can get some bandwidth, even if at much slower speeds. Without it, some would be getting higher speeds, but others would not even be able to connect. | |
|  |  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by selling hughes :
Also, for those trying to understand the flow control and bandwidth allocation percentage, I've been monitoring my bandwidth allocation percentage. I've seen it vary from as little as 9% to as much as 60%. In both cases, though, my system was still getting plan maximum speeds (I'm one of the fortunate ones who is not on an overcrowded gateway). So, I'm not really sure what the significance of the bandwidth allocation percentage is. I can't figure out BW allocation either. And your observations as not correlated to speed confirms my confusion. 
My point is simple, yes network congestion can cause bw degradation, but it defies simple logic (and common sense) to think that the consistent, dramatic drop in my service at 4PM ET everyday is merely a fact of network congestion. Something in the system (whether intentionally or through a screw-up) is throttling down my bandwidth at the same time everyday. Either HN is anticipating congestion or they messed something up. | |
|  |  |  |   selling hughes
@direcpc.com
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by sovtman :said by selling hughes :
Also, for those trying to understand the flow control and bandwidth allocation percentage, I've been monitoring my bandwidth allocation percentage. I've seen it vary from as little as 9% to as much as 60%. In both cases, though, my system was still getting plan maximum speeds (I'm one of the fortunate ones who is not on an overcrowded gateway). So, I'm not really sure what the significance of the bandwidth allocation percentage is. I can't figure out BW allocation either. And your observations as not correlated to speed confirms my confusion.  My point is simple, yes network congestion can cause bw degradation, but it defies simple logic (and common sense) to think that the consistent, dramatic drop in my service at 4PM ET everyday is merely a fact of network congestion. Something in the system (whether intentionally or through a screw-up) is throttling down my bandwidth at the same time everyday. Either HN is anticipating congestion or they messed something up. Actually, I think the use of flow control does have a logic to it (even though it may be a logic without ethics). Hughes knows, statistically, how much bandwidth demand there is likely to be during each hour of the day on any given transponder. What they are doing, then, is preemptively applying the flow control during those hours when they know that demand is likely to exceed available bandwidth. That means that, during that time, there may be times when the level of demand would allow speeds above the throttled level, but, unfortunately speeds will still be capped at the lower level. It also means, though, that, at other times, everyone will be able to get on line in spite of high bandwidth demand. Clearly, if Hughes was not badly overselling bandwidth, the amount of time when the flow control was enabled would be small. But, the more customers are crammed into a transponder, the more hours during the day when the flow control will be enabled.
With regard to the BW allocation %, I'm not even sure whether it is good to have a high number or a low number because I don't know whether the number shows how much bandwidth I have available for my use or whether it shows how much of my available bandwidth I've used. Without further clarification from someone with knowledge, I can't draw any conclusions about that stat. | |
|  |  |  |  |  sovtman
join:2007-04-20 Marlboro, VT
1 edit | Re: Deliberate Limited Bandwidth 4pm to 12am ET Couple things:
1) I have never seen my advanced page say that my "Flow Control" was ON. So not sure if the systematic degradation in my performance is technically "flow control." Probably a matter of semantics. But I do understand the model you are setting forth.
2) In Jan, I had a few days of sub-100kbps. Like three days straight. Escalated it, and the problem got better.
3) Sometime later in January the 4-midnight thing seemed to kick in.
4) My experience with degradation of service has always been a steady decrease. I have never not been able to get on. And I thought that the "burst-able" nature of network (if that is the right phrase) meant that everyone suffered when a transponder got very active. Hence the need for a FAP policy. Point being: I never experienced this poor performance during peak times.
My plan is to collected data on a few more days of throttle times, and call Executive Customer Care. Maybe it will all be for naught, but given #2 above, I am hoping that this problem will get better. What can I say: I am an optimist!
HN70000S | Pro | 83 W | 1430mhz | |
|  |  sovtman
join:2007-04-20 Marlboro, VT
| said by CarlsDad :I am receiving several phone calls a day from HughesNet customers complaining about slow speeds and basic unusable performance. The customers are spread across several satellites and include both 6000 and 7000 users. Until then I am pulling all plugs on any satellite Internet sales. When network congestion gets bad enough, you can have speed test jumping from 50 to 900 back to back. It is not a matter of time, just a simple matter overall usage. One second there may be little traffic, but 2 seconds later more people are getting their email. That's interesting about getting your getting calls and suspending satellite sales. Brings a broader perspective to the issue.
My only contention with what you say is: I can set my clock by when my speeds are going to cut back. Will continue to check and document.
Tomcatt described his prime time speeds getting better in another thread. So I continue to hope. | |
|  |  sovtman
join:2007-04-20 Marlboro, VT
| said by CarlsDad : It is not a matter of time, just a simple matter overall usage. One second there may be little traffic, but 2 seconds later more people are getting their email. Set my clock by it
February 19th, 04:03PM - 78/65 kbps February 19th, 03:59PM - 624/65 kbps
February 16th, 04:02PM - 77/38 kbps February 16th, 03:57PM - 728/88 kbps
February 15th, 04:01PM - 66/32 kbps February 15th, 03:59PM - 605/38 kbps
It is interesting that my upload speeds stayed the same today. | |
|  |  |   selling hughes
@direcpc.com
| Re: Deliberate Limited Bandwidth 4pm to 12am ETsaid by sovtman :said by CarlsDad : It is not a matter of time, just a simple matter overall usage. One second there may be little traffic, but 2 seconds later more people are getting their email. Set my clock by itFebruary 19th, 04:03PM - 78/65 kbps February 19th, 03:59PM - 624/65 kbps
February 16th, 04:02PM - 77/38 kbps February 16th, 03:57PM - 728/88 kbps
February 15th, 04:01PM - 66/32 kbps February 15th, 03:59PM - 605/38 kbps It is interesting that my upload speeds stayed the same today. As I said in my post above, my understanding is that flow control is applied to each transponder at times when usage patterns on that transponder show usage greater than available bandwidth capacity. Some time a go, someone from Hughes' engineering actually showed me the print outs from several transponders showing typical usage on those transponders each day. (My guess is that he would be losing his job for doing so if he were identified.) The print outs showed, for each transponder, at what times bandwidth demand was likely to be heavy and at what times it isn't. Based on those usage patterns, I'd be confident, Hughes has its flow control set to be enabled. I'd guess that the times vary from one transponder to another, but that, as your experience shows, for a given transponder, they happen at the same times in a regular pattern. Also, as I said above, the idea of flow control is to insure that, when there isn't enough available bandwidth to meet demand, that everyone will be able to get a share of that available bandwidth at lower speeds. Without the flow control, some would be getting faster speeds, but others would be unable to get on line. | |
|  |  |  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET said by selling hughes :
I'd guess that the times vary from one transponder to another, but that, as your experience shows, for a given transponder, they happen at the same times in a regular pattern. Your information makes sense. Anticipating congestion, they restrict bandwidth.
BUT, as a long time HN user, I have to say that this is a new experience for me. For years, I have been use to having slower speeds in the evening, sometimes going down to 200-300 for a few hours. I even started using a d/l manager to collect things on the non-peak hours to be a good sat-citizen. But when I saw sub-100 speeds, I thought, FAP? or something's wrong!
Now, I am, in essence, pretty close to FAPed 8 hours a day. | |
|  egonot
join:2008-01-21 Mount Pleasant, TN | You could say "hughesnet sucks", actually a letter needs to be changed there. And its without lube or a kiss. -- HN7000S pro $89 117w 1270 vert hor 256 2/3 tc sig80 recently downgraded FROM DW6000 lol 350dn / 10up | |
|  CarlsDad
join:2006-07-10 Sedro Woolley, WA
| The issue with browsing is not always speeds but ping times that exceed what some servers consider normal.
Try running a ping test using the command line
ping -t yahoo.com
the ping will run until stopped. Normal ping times for satellite should be between 700 and 900 with some over 1000ms. When the ping time hits over 1700, that is when packets are usually lost and page loads are affected.
The fastest ping time will be at least 575ms. That is the absolute time it takes a radio signal to travel from your earth station to the satellite down to the NOC and back again. Add in some packet management overhead, the time it takes their server receive data from desired server, and ping times around 625 +-25 are about the best ANY satellite Internet system can expect to provide. | |
|  ctutt Premium join:2007-07-11 Columbia, MO
| I've never consistently experienced the speeds I pay for in the 6 years and every upgrade I've been on sattelite. I now have the 7000S modem. Recently though, my speeds have been so slow (100-300 kbps) that some of my website host servers literally time out on me preventing me from maintaining my websites. I'm on the Pro Plan and on a good day (in very short bursts) I have gotten 1000 kpbs. I finally complained and tech service is running some tests. They have me running speed tests 3 times a day disconnected from my LAN Router. Just to see if the D-Link Broadband Ethernet Router really does make a difference I've been running the tests both ways. To my surprise, the router slows me down by approx. 200 kpbs. Would anyone have any thoughts on why and how to correct that? | |
|   Arion
join:2006-07-09 Marquette, MI
·HughesNet Satellit..
| The bandwidth limitations certainly isn't affecting every transponder and every gateway. I'm well into prime time at 9pm eastern and just did a speed test and got more than 1000kbps down. And yet some times I have been quite slow during prime time as well.
:::.. Download Stats ..::: Download Connection is:: 1197 Kbps about 1.2 Mbps (tested with 1496 kB) Download Speed is:: 146 kB/s Tested From:: »testmy.net/ (Main) Test Time:: 2008/02/19 - 8:04pm Bottom Line:: 21X faster than 56K 1MB Download in 7.01 sec Tested from a 1496 kB file and took 10.235 seconds to complete Download Diagnosis:: Awesome! 20% + : 22.77 % faster than the average for host (direcpc.com) D-Validation Link:: »testmy.net/stats/id-4ZFSVJ021 User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2) [!] -- HN7000S IA-8 1270 / 8-PSK 3/4 (14) / Router:67.142.140.95 /.74 1 watt / Pro / Pentium 3.2ghz, 1gb ram /Dual Boot WinXP Pro/LinxuS / Firefox 2.0.0.6 | |
|  |  See 12 replies to this post | |
 egonot
join:2008-01-21 Mount Pleasant, TN
| I always have thoughts thats my problem, But an answer? possibly NOT but... unless you make the change in tcp properties of your broadband connection device(10/100 or wireless), you are using Hughes' DNS servers. Your router also has DNS capability, usually default setting "on" and can probably be turned off and back on to test the diffrence. -- HN7000S pro $89 117w 1270 vert hor 256 2/3 tc sig80 recently downgraded FROM DW6000 lol 350dn / 10up | |
|  Kenstar15
join:2007-05-09 Brooker, FL
| The fact of the matter is that if they advertise speeds, that is what it should be, again this is just another company that tries to make more money with less and over populates their signals. They have to throttle it down or it would crash. Also if you will read the fine print on your contract, somewhere it should say that if u download in excess of 700mb a month you connection will be throttled back to a speed less than dial up . This is the worst possible means for internet, I'm speaking to you from exp. I canceled my contract short and payed the fee, just so I didnt have to put up with their shit. Unless it is the ONLY way to do internet in your area, I don't recommend it. | |
|  |  |  |  Kenstar15
join:2007-05-09 Brooker, FL
| I wish I still had my contract but it is there, I'm not sure of the exact number you have to download to get throttled back but I will try to find it for you. My brother was the one who first pointed this out to me I'll talk to him and get back to ya. | |
|  darkenedwing
join:2006-06-01 Lake Placid, FL | yep. I have the 90% decrease too. At 11:58 I downloaded a file at 10.5KBPS. at 12:01 I downloaded a file at 120KBPS. Has anyone figured out a solution to this yet? | |
|   Techhie
@direcpc.com
| Boy, I wish I was getting the speed you folks are. Since 2/21/08 I have been getting evening speeds of a high of 84 down/114 up to (usually) 10 d/14 u. I have dropped as low as 5 d/17 u. After spending several hours over a couple of nights with their so-called level 1 and 2 tech support, I got the "we don't guarantee bandwidth" excuse. And when I was asked to be transferred to billing to get some kind of adjustment on my bill, they told me they could only give me a 1 day "courtesy credit". When I asked the guy for the number of the corporate office, I was told they didn't have it. Hmmm maybe the NSA or whoever shot down the wrong satellite!!!! Maybe it's time to go back to NetZero. I can get an aircard for $59.00 a month and get better bandwidth. | |
|  |  sovtman
join:2007-04-20 Marlboro, VT
| Re: Deliberate Limited Bandwidth 4pm to 12am ET I go straight to executive customer care these days.
- I am still experience low speeds during prime time.
- They offered to repoint my dish to a different sat at no cost. But no guarantee that it won't slow down at some point.
- Switching to another plan may help because one will be on a different gateway.
Still deciding what I am going to do.
Will -- HN70000S | Pro | 83 W | 1430mhz | |
|  |  |  |  SteveEJ
join:2008-02-23 Milton, FL | Here's what I got today at 7:33 pm Central.
Not pleased at all! They better get it fixed or right or I will be leaving REAL soon! | |
|   boriskillu
join:2000-10-05 Canyon Country, CA
| I'm getting the same slow speeds 1pm to 9am PST thing here for a couple weeks now, luckily i get home at 5pm but, it sucks for the other users connected though. Yesterday we got FAP'd before reaching the threshold (nearly 200MB from it). The Fap lasted less than 12 hrs, go figure? Me being on Business Internet at $180/month I cannot upgrade, how hard is it to change transponders? A song and dance? I'm usually quite polite on the the phone.. -- HughesNet Biz | HN7000S | .98 dish | SatMex6 1150 MHz | 113° West | WRT54GS DD-WRT v23sp2 | |
|  |  or270 Premium join:2007-03-13 Lookout, CA
·HughesNet Satellit..
| Re: Deliberate Limited Bandwidth 4pm to 12am ET I was told when I start to see sub 800 speeds for most of the day that they would look into it.
At least the business support is US based.
I really didn't see the performance difference versus the price difference and switched pack to proplus and got a free repoint to G3C, was on satmex6 -- HN7000S/G3C 1120/.98 2 watt/Sig 79/ProPlus
| |
|  | |  |
|