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Network pain »
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Disgusted

@pacbell.net

An illness that doesn't go away...

Once again, Etheric's network is plagued with long-term downtime and un-usability: extremely high packet loss (+80%), high latency (+3000ms), and transfer speeds that barely compete with a dialup modem (58k/52k). This has been an especially terrible couple of weeks.

And still, they simply do not understand the concept of "customer support". Support line does not answer, calls are disconnected, emails are not responded to, and returned or follow-up calls are not made.

Time to restart the T1 shopping process again. Sigh.

I'm so totally disgusted with this company...
Forums » comments on review of Etheric NetworksNetwork pain »


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