Disgusted
@mikecappella.com
| An illness that doesn't go away...
Morning fun | 
Afternoon pain | 
And more pain |
Once again, Etheric's network is plagued with long-term downtime and un-usability: extremely high packet loss (+80%), high latency (+3000ms), and transfer speeds that barely compete with a dialup modem (58k/52k). This has been an especially terrible couple of weeks.
And still, they simply do not understand the concept of "customer support". Support line does not answer, calls are disconnected, emails are not responded to, and returned or follow-up calls are not made. I've had to call almost a dozen times this week alone.
Time to restart the T1 shopping process again. Sigh.
I'm so totally disgusted with this company... |
