scsa20
join:2007-12-04
Phoenix, AZ
| reply to wassy
Re: 2701HG-B Frequent loss of Internet light, and now rebooting
Is it your wireless connection keeps dropping or does the power light start blinking? Your post doesn't really state what exactly is happening and you didn't provide us with your DSL Diagnostic page and details log (I don't know what your uncancelled echo is and etc.). |
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wassy
join:2003-09-05
Fort Lauderdale, FL
| it is not a wireless issue, it is a dsl issue. it appears that whenever my wife signs onto the network (runs IE or Safari on her MacBook PRO), it knocks out DSL off. the Internet light disappears, and it then finds the signal again. sometimes, the DSL light goes red, then resets as well. I can't print a details log, because the system reboots every time i click on it. here is the best I can do :
Troubleshooting – DSL Diagnostics
General Information
DSL Line: 1
Downstream Rate Cap: 3008 kbps
Downstream Atten. at 300kHz: 7.0 dB
Uncancelled Echo: -17.7 dB Ok
VCXO Frequency Offset: 3.5 ppm Ok
Final Rx Gain: -12.2 dB Ok
Impulse Noise Comp. Tones: 0 Ok
Excessive Impulse Noise: 0 Ok
Training History
Downstream Upstream
Time Line Rate Max1 Max2 Max3 Mgn1 Mgn2 Attn Pwr CRCs FECs Rate Max Mgn Attn Pwr CRCs FECs Mode Vendor State Exit Code Echo VCXO Rx Gain INC Tones
2005/03/06 18:30:38 PST 1 3008 8128 8128 8128 10.0 18.0 7.0 12.6 162 0 512 1112 27.0 11.0 11.9 82 76 T1.413 22 46/45 ERR_LOS_LIMIT -17.4 2.4 -12.2 0
2005/03/16 02:34:44 PST 1 3008 8128 8128 8128 21.0 26.0 7.0 15.2 168 0 512 1096 26.0 10.0 11.8 76 85 T1.413 22 46/45 ERR_LOS_LIMIT -18.2 3.6 -12.2 0
2005/03/16 02:35:19 PST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0 0 0.0 0.0 0.0 0 0 Unknown 3/3 RESTART 0.0 0.0 17.8 0
2005/03/16 02:35:49 PST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0 0 0.0 0.0 0.0 0 0 Unknown 3/3 RESTART 0.0 0.0 17.8 0
2005/03/18 10:38:38 PST 1 3008 8128 8128 8128 13.0 22.0 7.0 2.9 0 0 512 1108 27.0 11.0 11.9 0 0 T1.413 22 46/45 N/A -17.7 3.5 -12.2 0
Now, here's the wierd thing I just saw for the 1st time. up until a few minutes ago, my device list was showing the customized names I had entered so I can identify each. Now it shows the following :
System -- 00:0d:72:89:8d:81 192.168.1.254
DAD Ethernet 00:c0:4f:04:80:bf 192.168.1.64
NT4_SERVER Ethernet 00:c0:4f:0d:a5:45 192.168.1.65
WIN98 Ethernet 00:c0:4f:0d:e7:a6 192.168.1.66
mom Ethernet 00:c0:4f:1d:62:35 192.168.1.67
Here's the thing. these aren't my codes, but they might be my son's Macintosh. I have NO computers with windows 98 on them, and none of these computers are connected via ethernet except mine!
this is ridiculous. HELP.. LOL.
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ColonelPanic
join:2007-03-06
Beverly Hills, CA
| I would recommend factory reseting Your gateway(hold in the red reset button for 10 seconds , make sure you have your ISP username and password handy to reprovision the gateway) After reset run the system setup (gateway.2wire.net/setup) and put in your username in password. After you have green internet light verify you can surf then see if you can access the detailed log. If so please post detailed log |
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