Hn7000s Modem in HughesNet Satellite http://www.dslreports.com/forum/r20024798 en Sun, 12 Oct 2008 09:14:05 EDT Sun, 12 Oct 2008 09:14:05 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20032024 fiaranch :
said by Marx0101 See Profile :

but what about after sales support? What's their customer service base like?
For the most part, I agree with tobicat and jackpot316.

If, as you said, this is for a business, the only way that Hughes might fit your needs is with a high-end business plan.

If satellite is your only option, and it is essential to your business, then you might wat to look at business class (vs consumer class) satellite service. One if the main players in that field is iDirect (»www.idirect.net/). You may want to give them a look also.
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High tech in the high mountains @8500 ft elevation|Linksys wired/wireless network across 80 acres|HN7000S|ProPlus Package|Static IP|AMC3 Transponder 1150|A place to go where you can Forget It All-www.fiaranch.com]]> http://www.dslreports.com/forum/remark,20032024 Wed, 20 Feb 2008 17:00:40 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20031592 jackpot316 : Let me give you a word of advice If you have access to any other Internet options like dsl cable wireless wifi or anything but dial up you better take it because this Satellite Internet is a last resort You will have speeds close to dial up between 12noon and 12 midnight You will call hughes so many times you will have it on speed dial you will not under stand the language that is very poor English They will always give you the same bull about they have people taking care of the problem Its a never ending problem for most people so if you can get something else take my advice and do that. ]]> http://www.dslreports.com/forum/remark,20031592 Wed, 20 Feb 2008 15:49:49 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20031405 tobicat :
said by Marx0101 See Profile :

So Hughes Net tech is all right, but what about after sales support? What's their customer service base like?
For all practical purposes customer service does not exist. It does not for most other satellite plans either. You better read a couple pages of post here and then be sure you understand what you are buying. You need to be sure to understand FAP, static IP, VOIP limitations ect. If not most likely you will be very disappointed. The exception would be if you are buying one of the high end enterprise plans. What plan do you intend to buy?]]> http://www.dslreports.com/forum/remark,20031405 Wed, 20 Feb 2008 15:25:01 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20031272 Marx0101 : So Hughes Net tech is all right, but what about after sales support? What's their customer service base like?]]> http://www.dslreports.com/forum/remark,20031272 Wed, 20 Feb 2008 15:06:09 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20030597 fiaranch :
said by Marx0101 See Profile :

I have a Hughes Net Hn7000s Modem on the way and does anybody know about this type of modem. I would need it for business and want to know if it can cope.
The modem can cope with most anything. It is the associated Hughes service that may have a problem coping.

Just spend some time understanding what satellite internet is all about. It's capabilities, limitations, service class options, etc., to make sure it will fit your business needs.
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High tech in the high mountains @8500 ft elevation|Linksys wired/wireless network across 80 acres|HN7000S|ProPlus Package|Static IP|AMC3 Transponder 1150|A place to go where you can Forget It All-www.fiaranch.com]]> http://www.dslreports.com/forum/remark,20030597 Wed, 20 Feb 2008 13:31:46 EDT Re: Hn7000s Modem http://www.dslreports.com/forum/remark,20024852 sashwa : This would be asked in the HughesNet forum so I'm going to move it there.]]> http://www.dslreports.com/forum/remark,20024852 Tue, 19 Feb 2008 15:17:46 EDT Hn7000s Modem http://www.dslreports.com/forum/remark,20024798 Marx0101 : I have a Hughes Net Hn7000s Modem on the way and does anybody know about this type of modem. I would need it for business and want to know if it can cope.]]> http://www.dslreports.com/forum/remark,20024798 Tue, 19 Feb 2008 15:10:18 EDT