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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Packet8] Packet8 theft disaster!
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what is SPA-2102 remote access port »
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voiplover
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join:2004-05-28
Portsmouth, NH
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·Axvoice


1 edit
 reply to whiteshp
Re: [Packet8] Packet8 theft disaster!

My guess is that the clec being used by P8 for your #'s is Level3???
I also feel for you, but a couple of important questions and some things that you need to do:

1. Tell P8 that you are not cancelling your service with them, and you did not give any other provider permission to port your #'s and request an immediate trouble ticket. Follow up with an email to everyone at P8 (and Level3) restating the same and include the ticket #.

2. Contact your state PUC and the Federal Trade Commission. If you make taxable $ using these #'s make sure they are aware of this. +++
I believe that the fine is $5K for each occurrence. The FEDs get this - you don't. If they do fine the culprit; then you may find lawyers coming knocking to help you recover...
The slammer will have to produce the original LOA and Level3 will have to produce their copy!

Questions:
1. Who was the provider that you originally got the #'s from? They will be the originating provider that those #'s will revert back to when ever the #'s become unassigned.

2. Did you ever fill out a LOA with any other company or sign up with Teleband???

3. Did you cancel service with P8? dumb question, but...

Things not to do:

1. Do not tell P8; "cancel" "Lawyer" "I'm going to sue you" ... P8 will stop helping you at that moment. You also don't want P8 to make any changes to their routing of your #'s on their servers.

2. Have someone that has working P8 service call your # from their P8 line and make sure that it still rings your phone. If it doesn't, then P8 is the culprit!

3. When you find out who slammed you're #'s, do not give the slammer any info....

4. If you find that Level3 is your clec, call the # listed for the switch that the # is associated with, and explain the issue. Nicely inform them that you will need a copy of the LOA to be sent to you First Class Mail - not the slow boat through China.
They probably won't do it, but...

DIDs slammed. That really does sucks!
Just my thoughts.
Best of luck.
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