jpaik
join:2002-01-09
Oakville, ON
| reply to kbpelton
Re: [Eastern Ontario] No wireless signal - poss. related to Coge
kb, as others have pointed out, the Cogeco side of the equation is not the problem. Do any of the computers detect the Netgear's wireless broadcast? What is the signal strength?(Two things are critical for any connecting computer: detecting the wireless broadcast, and then getting an IP address from the router and connecting to the 'Net). Also, you should use one of the computers that is wired ethernet into the router, launch a www browser and go into the embedded www page of the router: (the IP address will be in the manual), just to ensure that all is working out-of-the-box.
To have two wireless routers not working is odd. Any changes in your home?
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minimum waste, maximum joy |
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kbpelton
join:2007-10-30
Kemptville, ON
| said by jpaik  :kb, as others have pointed out, the Cogeco side of the equation is not the problem. Do any of the computers detect the Netgear's wireless broadcast? What is the signal strength?(Two things are critical for any connecting computer: detecting the wireless broadcast, and then getting an IP address from the router and connecting to the 'Net). Also, you should use one of the computers that is wired ethernet into the router, launch a www browser and go into the embedded www page of the router: (the IP address will be in the manual), just to ensure that all is working out-of-the-box. To have two wireless routers not working is odd. Any changes in your home? All of the computers detect the wireless broadcast, when it is broadcasting. And when they do, they connect to the internet without a problem. And the signal strength is -- well, I don't have a number, but my laptop card shows it as "Excellent" when it sees the broadcast.
I have no trouble getting to the router's webpage, and changing settings (but I think they are all the defaults right now).
We haven't brought any new equipment into the house lately (no phones, microwaves, computers, etc.). There are no neighboring wireless networks that my computers detect.
The D-Link router had been broadcasting the wireless signal with no issues since we had Cogeco installed in November. It went intermittent all of a sudden on Feb. 17th, so that's why I bought the new NetGear modem. And it doesn't work!
It's very frustrating, but probably something really simple! |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON
edit:
February 20th, @09:07PM
| Did you or someone in your home happen to get a new cordless phone on the 17th? |
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kbpelton
join:2007-10-30
Kemptville, ON
| said by Snickerdo :Did you or someone in your home happen to get a new cordless phone on the 17th? No, the only new "equipment" in the house over the weekend was Dance Dance Revolution for the Wii. And I did a test where I completely unplugged the Wii and restarted the modem, router, and computer, and the wireless still didn't work. And the Wii is not new; we've had it for 8 months. |
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jpaik
join:2002-01-09
Oakville, ON
| Wireless routers are broadcasting by default. As you say, the wireless signal is detected, and is strong. BTW, is the signal always detected by your computers regardless of whether they are able to make a 'net connection?
I assume you have powered off the router and, say, one of the computers...then powered on the router and then the computer (and not connect it via ethernet). Then you should see if the computer has an IP address in the range assigned by the router.
Your problem is something I have not seen before, and I do a fair bit of wireless networking support. Two wireless routers not working is unusual. You're too far away for me to drop by! |
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kbpelton
join:2007-10-30
Kemptville, ON
| said by jpaik :I assume you have powered off the router and, say, one of the computers...then powered on the router and then the computer (and not connect it via ethernet). Then you should see if the computer has an IP address in the range assigned by the router. Well, I powered off the router this morning and back on - and the wireless broadcast is working!! Fingers crossed that it stays that way.
I do not get it. I turned the router, computers, and modems off and on for two days, in various sequences, and nothing worked. And now this morning, it works.
The only thing I can think of is perhaps there was some kind of temporary interference that I didn't know about.
But thank you everyone who offered their help. I really appreciate the expertise (and politeness) that is available on these forums. |
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