jc100
join:2002-04-10
1 edit | reply to flyingjoey
Re: Sprint
A) I've been a customer for around 10 years. So Quit being a snide Pita (PAIN IN THE ASS).
B) I have called their support MORE than I'd like to since they couldnt get our billing right for OVER a year. Hell I spoke to prob 100 + techs and supervisors who promised theyd resolve problem and only made things worse. My bill would come back inflated or with roaming charges (we have roaming included). I forget the number of times we saw a 20 or 30 dollar EXTRA roaming fee when we hardly roam and we pay for it already. Not to mention, my vision plan kept being billed at DOUBLE the rate. So yes I've talked to support. Each and every time we were assured we'd see a proper bill which we even DICTATED to them, and each month we'd get something else screwed up. Last, I forget HOW MANY times services DISAPPEARED from my phone that I pay for. The vision would magically be gone and Itd take weeks to be solved. Ah yes, sprint support DOES suck and so does your attitude.
C) Next time Please stop being a jerk because now you come out looking like a FOOL pretending like you knew my situation. Now don't you feel stupid? I bet. As per t he customer support in the U.S. I am glad they speak english. Too bad their call centers are ALL subcontracted so no one has ONE BIT OF A CLUE what's going on. Had friends that worked for them and we got one of those call centers here. |
