PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
 ·CableOne
| reply to BabyBear
Re: hahaha
said by BabyBear  :Could have told her, 'Sorry but the services you had at your old address are no longer available at your new address. Please call back at a later date to see if we have added service to your area.' Actually, that's what I was expecting. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Yup - a 'Sorry, your number is not in our service area.' is what I would have expected from an automated service.
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Canada = Hollywood North |
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joako
Premium
join:2000-09-07
/dev/null
 ·AT&T U-Verse
| said by en102 :Yup - a 'Sorry, your number is not in our service area.' is what I would have expected from an automated service. Well technically if the city was annexed then it might be a new ratecenter!
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0 |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | That would have been handled and known about for some time in advance, as would all of the above billing issues. Qwest was just sloppy in handling it.
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Canada = Hollywood North |
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rahvin112
join:2002-05-24
Sandy, UT
| Unless the city specifically contacted the utility, notified them well in advance, setup coordination meetings and all that Jazz they likely weren't warned in advance. If they city is smaller than 100K people and the piece annexed is smaller than 30k the city likely didn't have the experienced staff to make such a pre-notification happen. Relatively small cities have a very small group of city employees that spend more time pushing paper around (building permits etc..) than doing anything else.
Annexing is almost always done to acquire a piece of commercial zoning that is bringing in good sales taxes that the larger city wants to acquire to increase their tax base (as most states divvy the sales tax back to the city where the purchase was made). These decisions are often talked about a long time but are actually executed very quickly. Failing to discuss it with utilities and affected companies is much more common than you probably realize. In fact in cities the size I listed I would wager notifying utilities and having coordination meetings would be the exception, not the rule as most city employees would take the view that the utilities would figure it out on their own.
Now why the city renamed streets should be the real question. If I was the lady I would be mad at Qwest, but I would be almost as mad at the city for renaming streets and messing up the maps billings, driver licenses, credit addresses, mortgages, and just generally making the mail go to the wrong place. Especially if the annexed city is larger than 30k as the renaming and numbering would be so extensive that it would make all GPS maps essentially worthless as well as hosing the post office for a month or two. And as a previous poster said sarcastically, the state utility commission might allow a different rate center on the acquiring city. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| Omaha has a population of +400,000... I don't think it would be an issue.
Similarly, Santa Clarita has done many annexations in the past few years (pop 170,000), and I've never heard of this being an issue here. Cities as small as Santa Clarita have their own GIS, departments, etc.
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Canada = Hollywood North |
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