said by coffinlid :

unlimited account is truly unlimited?

would my service be throttled the way that bell is throttling me?

oh, and i have bell's speedstream 6520. i can just use teksavvy's login information instead of bell's with this modem and it should work, correct?

i did already buy it from bell.

said by nanook :

Are you sure? Bell does not sell their modems. If you paid $79 or whatever for the 6520 in order to get home networking then no, you did not buy the modem. You only paid for an upgrade over their standard, non-networking 4200/5200 series modem.

Let me guess...Bell neglected to tell you. They will remind you, however, when they demand that you return their modem.

said by Radar73 :

With the original package contents that I kept, I found a "Proof of Purchase" given to me by Bell.

said by dan157 :

Do you have a link or could you explain how I would do this? With Bell, I put the CD in the CD drive, typed in my acc't/pword after clicking on a few things and it set everything up. I've looked around my network connections and I see no place where my acc't/pword is listed.

said by R0CKY :

I'll see if we can possibly enhance things a little from some of what was said in this thread...

said by soon with tsi :

he rather said because I wasn't on any contract, the cancellation would be immediate, would have to be 'right now', which meant I'd be disconnected too. I did ask if I could only cancel for later, but no, it would have to be right now.

I did ask if there would be some termination fee, and he said no.

why would the guy lie to me?

I can sign up with TS right after canceling BS, giving the freshly baked cancellation number, but would this give enough time to prevent pulling the 'card'?

i already have purchased a st516 a few weeks ago)

said by nanook :

5. Once your service with Bell ends they will send you a modem return package. This includes an instruction sheet and a set of stickers. Use this to return the modem to Bell using the postage-prepaid sticker. You can take the package to any post office. Make sure the postal clerk stamps the receipt area on your instruction sheet to prove that you returned the modem. You may need this in case Bell should ever claim that you failed to return the modem. You must return the modem and power supply. You can keep the cables and filters if you like. If you do not already have a modem then you will need to get one. You can also rent one from TSI.

said by BryceS :

You can also return the modem to a local Bell World store where all we need back is the modem and power supply.

said by d3ath :

another question, give tsi 5-7 business day before cancel date with bell?

said by nanook :

What I actually posted was "wait until 5 to 7 business days before your cancellation with Bell is effective before you sign up with TSI." IOW after you give Bell 30 days notice, you can wait 23 to 25 days before you sign up with TSI if you do not want to pay for the same line twice for a month. In any case you will need to pay twice for the 5-7 days if you want any hope of not getting your line card pulled.

said by nanook :

There seems to be constant debate on whether that's all BW stores or only company-owned ones or which phase the moon is at. Is there an authoritative answer?

Now suppose you return the modem to a BW and get the receipt. What happens when you get the mailing from Bell with the bar-coded sticker that identifies your modem? ISTM it is then a hassle to prove to Bell that you already returned that modem to BW and for Bell to then find it deep within the black hole of Progistix. I would rather wait for the mailing and do everything by the book. I have already had more hassles from the Bell bureaucracy than I can bear.

What I actually posted was "wait until 5 to 7 business days before your cancellation with Bell is effective before you sign up with TSI." IOW after you give Bell 30 days notice, you can wait 23 to 25 days before you sign up with TSI if you do not want to pay for the same line twice for a month. In any case you will need to pay twice for the 5-7 days if you want any hope of not getting your line card pulled.

said by BryceS :

I work a privately owned Bell World store and we accept modems. Ignore the shipping package.

When you do the return via a Bell World store we tell Sympatico that modem X with MAC Address X is in our hands and out of the customers.

said by Radar73 :

Then I found the Proof of Purchase

said by nanook :

Could you please scan and post the Proof of Purchase as a public service for departing Sympatico customers? [evil grin]

said by Radar73 :

Found a scanner ... I've removed my name and address a few digits from the S/N.

said by nanook :

When I got the 6300 they sent a similar sheet of paper but mine explicitly says "6300 HN Exchange Kit" and there is no "Proof of Purchase."

BTW I would also obscure the bar code and order/delivery numbers if you do not want the scan to be traceable back to you.

said by BryceS :

drop it off at a local Bell World store

said by nexxium :

If I don't care about being double billed for some service, is there any reason not to sign up for teksavvy until my Bell internet is fully canceled? What I mean to say is if I am still with bell, would there be any problems using teksavvy for part of the last month I am with bell?

said by d3ath :

how long it usually take for the kit to arrive in the mail?

said by xezz :

So the purchase(s) from teksavvy would actually be a purchase to keep, unlike Bell, which was actual a rent and the agent neglected to tell me?

I am thinking of option #3, thank you guys for the help!

Very useful thread and thanks again.

said by DrXenon :

Your up to 5.0 Megabit residential service is set to be tentatively activated on 4/28/2008 anywhere between the hours of 8am to 12am.

Your first bill was processed today, and your monthly prepaid billing date from now on will be on the 23 of each month, starting in May.