reckless
join:2007-12-30 | reply to nanook
Re: Switching from bell to teksavvy.
Thank you Guspaz and nanook for your help. I have also signed up for TSI Home phone, and as soon as they get satellite (i hope) I will drop XVU, and be done with Bell completely !!!!
Steve |
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nanook
Premium,MVM
join:2007-12-02
 ·Bell Sympatico
·TekSavvy Solutions..
| reply to Guspaz
said by Guspaz  :I also believe that 2wire only sells their equipment directly to service providers, and not retail stores. Correct. I should have mentioned that as well. Thanks.
said by Guspaz :It would not be better, no. However, many users prefer this due to the cost savings and convenience. In addition to cost and convenience, ISTM the question is not necessarily better (or worse.) The question should be is the 2Wire "good enough" to make something like a WRT54G, with or without 3rd-party firmware, unnecessary? IMO for most people the answer is yes.
BTW that point also applies to the 2700HG vs. 526 as DSL modems. If you have a decent quality line then either modem is "good enough." If you are on a marginal line then some people have found one to be better than the other, with some preferring the 2700HG and others the 516.
As always YMMV. |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
·Colbanet
| reply to reckless
It would not be better, no. However, many users prefer this due to the cost savings and convenience.
I also have one friend who, while he has a WRT54G running Tomato, uses the 2wire's built-in router/wireless. He instead uses the WRT54G as a wireless bridge to connect his Xbox 360 to his wireless network without having to pay for the exorbitantly expensive Microsoft wireless peripheral. |
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reckless
join:2007-12-30 | reply to Guspaz
Can anyone comment on whether the 2wire(router part) would be as good/better than my Linksys WRT54GL with tomato fw? |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
·Colbanet
| reply to nanook
I also believe that 2wire only sells their equipment directly to service providers, and not retail stores. They're not a retail product. Since TekSavvy doesn't carry them, the only way to get them is units that other service providers (like Bell, AT&T, SBC, etc.) have sold off as returns. |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| reply to reckless
said by reckless :Also, i've read about the modems available (2wire and speedtouch 516). Alot of people recommend the 2wire, but it is only available as a factory refurb? If this modem is so good, why are they all refurbished units? Is the 516 better, because I don't mind paying more for a better modem. The 2Wires that people (me included) use are model 2700HG. They are only available refurbished because 2Wire has replaced them with the model 2701HG. This model looks different but is essentially the same internally.
FWIW both Bell and Telus supply 2Wire, as well as Siemens Speedstream, modems to their customers. They no longer ship Thompson SpeedTouch (like the 516.) There is nothing wrong with the 516 except that being new it costs more more. The 516 also lacks the 4-port router and WiFi capabilities that come on the 2700HG/2701HG. |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | reply to reckless
You can call any time :P
Their opening hours are 8AM until 2AM EST (although they only advertise until 11PM, they're open until 2AM to serve customers out west) |
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reckless
join:2007-12-30 | reply to TSI Rick
Rick, so can I call up today and give my cancellation date (May 4) and sign up? |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON
| reply to reckless
We typically recommend if you're going to be signing up with us to inform us of the deactivation date with Sympatico and activate the service for the same date. The reason for this is it lowers the possibility of disruption of service. What could potentially happen is if you sign up right away with us then they will most likely pull the line card and we would need to submit a PIE process.
Regards,
Rick |
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reckless
join:2007-12-30
| reply to TSI Rick
I just cancelled my Sympatico account. The woman on the phone asked me why and I said I wasn't happy with the speed they were giving me. She put me on hold for 5 mins. then came back and said we will give you another $5/mo. off and I said no thanks, and then she said you know you are on an unlimited plan (for $32.95/mo.) and there are no other ISPs that offer a true unlimited plan, and I said oh ya, i've found one. I then was put on hold for another 5 mins. and then she gave me the confirmation number and I got her name and ID number.
Should I now wait before signing up with TSI, or can I sign up right away? (I don't care about paying for both for the month either.)
Also, i've read about the modems available (2wire and speedtouch 516). Alot of people recommend the 2wire, but it is only available as a factory refurb? If this modem is so good, why are they all refurbished units? Is the 516 better, because I don't mind paying more for a better modem.
Steve |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON
| reply to nanook
This changed quite some time ago....there were too many people abusing the system and it needed to change. Now the logins are not activated until a few days prior to the activation date. The activation date in this case is 4/28, so the client is paying every month on the 23rd for the 28th to the 27th. The first payment was processed today so that he could use the service from the 28th to the 27th.
Regards,
Rick
--
TSI Rick - TekSavvy Solutions Inc. |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| reply to DrXenon
said by DrXenon :Your up to 5.0 Megabit residential service is set to be tentatively activated on 4/28/2008 anywhere between the hours of 8am to 12am. Mine said essentially the same thing. I was able to use my new TSI login immediately.
Your first bill was processed today, and your monthly prepaid billing date from now on will be on the 23 of each month, starting in May. Mine said essentially the same thing. My first invoice was dated the same date that I applied to TSI and got my login. The charge appeared on my online credit card account 3 days later. My second invoice was dated about 6 weeks after the first. Both invoices are for a full month of service so it seems I got a couple of weeks for "free." (Possibly this was an attempt by TSI to save me from having to pay both Bell and TSI during the overlap period.) |
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DrXenon
join:2007-01-20
Kingston, ON | reply to Guspaz
Actually it didn't work. I'll keep using the Bell login for another few weeks.
Just to confirm, though, I won't be billed by TS for April, right? |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | reply to DrXenon
You're definitely able to log in now, then. |
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DrXenon
join:2007-01-20
Kingston, ON
·TekSavvy Solutions..
·Bell Sympatico
| reply to d3ath
Here's the relevant part of my confirmation email. It says my first day of service will be April 28, which would seem to imply that I'm not paying for service right now.
Thank you for your order!
Your up to 5.0 Megabit residential service is set to be tentatively activated on 4/28/2008 anywhere between the hours of 8am to 12am.
Your first bill was processed today, and your monthly prepaid billing date from now on will be on the 23 of each month, starting in May. |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| reply to Guspaz
said by Guspaz :Not quite. TekSavvy will only activate your login if your activation date is relatively close to when you pay. If your first month of billed service is next month, you won't be able to use your login until then. That was not my experience. The TSI account application process warns that your credit card will be billed as soon as your application has been confirmed. I signed up for TSI the moment I got a cancellation number from Sympatico. I indicated that the cancellation with Bell would be a month into the future. I was able to start using my TSI account as soon as I got and confirmed the login a few hours later. My credit card was billed immediately.
Now it may be possible to defer this when you apply, but (a) there does not seem to be a way to do that online and (b) since DrXenon already has his TSI login I assume it is now too late for him to do that even by telephone. |
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Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC | reply to nanook
Not quite. TekSavvy will only activate your login if your activation date is relatively close to when you pay. If your first month of billed service is next month, you won't be able to use your login until then. |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| reply to DrXenon
said by DrXenon :Can I start using the TS login right away? Yes. (You are paying for it.) |
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DrXenon
join:2007-01-20
Kingston, ON | reply to d3ath
I have an activation date next month but I already have my TS login/password. Can I start using the TS login right away? |
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d3ath
Teksavvy Lover.
join:2007-11-17
Windsor, ON
1 edit | reply to nanook
ok thx i was just wondering 
 |
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