said by Guspaz :

I also believe that 2wire only sells their equipment directly to service providers, and not retail stores.

said by Guspaz :

It would not be better, no. However, many users prefer this due to the cost savings and convenience.

said by reckless :

Also, i've read about the modems available (2wire and speedtouch 516). Alot of people recommend the 2wire, but it is only available as a factory refurb? If this modem is so good, why are they all refurbished units? Is the 516 better, because I don't mind paying more for a better modem.

said by DrXenon :

Your up to 5.0 Megabit residential service is set to be tentatively activated on 4/28/2008 anywhere between the hours of 8am to 12am.

Your first bill was processed today, and your monthly prepaid billing date from now on will be on the 23 of each month, starting in May.

said by Guspaz :

Not quite. TekSavvy will only activate your login if your activation date is relatively close to when you pay. If your first month of billed service is next month, you won't be able to use your login until then.

said by DrXenon :

Can I start using the TS login right away?

said by d3ath :

are these good line stats from my 2wire 2700

said by Taylortbb :

To clarify option 1, last time I checked TekSavvy offered a rent-to-own service. You payed half the cost up front and the other half of the cost over the next 6 months. After that you own your modem, it's basically just a purchase plan.

said by xezz :

So the purchase(s) from teksavvy would actually be a purchase to keep, unlike Bell, which was actual a rent and the agent neglected to tell me?

I am thinking of option #3, thank you guys for the help!

Very useful thread and thanks again.

said by nanook :

That is the norm for Bell. The situation above with the "Proof of Purchase" is a rare exception.

You have three options:
1. Rent a modem from TSI and pay the monthly rental fee just as you did at Bell.
2. Buy a modem from TSI for a one-time fee. TSI will configure it and provide support but if the modem breaks out-of-warranty you will need to replace it.
3. Buy a modem elsewhere for a (usually) lower price. TSI will help with config/support on a best-efforts basis but technically that is all your responsibility.

If you choose 3. do a search on "2Wire 2700HG." There are several sources of refurbished 2700HGs for $25 to $30.

said by xezz :

Have you guys run into this?

Also if I am to switch to Teksavvy, did you guys purchase their modem? Is it an actual purchase are you somehow charged a hidden rental fee.

said by d3ath :

how long it usually take for the kit to arrive in the mail?

said by nexxium :

If I don't care about being double billed for some service, is there any reason not to sign up for teksavvy until my Bell internet is fully canceled? What I mean to say is if I am still with bell, would there be any problems using teksavvy for part of the last month I am with bell?

said by BryceS :

drop it off at a local Bell World store

said by nanook :

When I got the 6300 they sent a similar sheet of paper but mine explicitly says "6300 HN Exchange Kit" and there is no "Proof of Purchase."

BTW I would also obscure the bar code and order/delivery numbers if you do not want the scan to be traceable back to you.

said by Radar73 :

Found a scanner ... I've removed my name and address a few digits from the S/N.

said by nanook :

Could you please scan and post the Proof of Purchase as a public service for departing Sympatico customers? [evil grin]

said by Radar73 :

Then I found the Proof of Purchase

said by Radar73 :

With the original package contents that I kept, I found a "Proof of Purchase" given to me by Bell.

said by nanook :

Are you sure? Bell does not sell their modems. If you paid $79 or whatever for the 6520 in order to get home networking then no, you did not buy the modem. You only paid for an upgrade over their standard, non-networking 4200/5200 series modem.

Let me guess...Bell neglected to tell you. They will remind you, however, when they demand that you return their modem.

said by nanook :

Well I'll be @#$%ed. It never occurred to me that TSI would be in TD/CT's system, but for a lark I just tried. I went to Add a Payee, typed in TekS and lo and behold, the system found "TEKSAVVY SOLUTIONS INC." Cool! But in any case, I pay by credit card so it does not affect me.

said by d3ath :

so I say I want a payment method of bill sent to e-mail and pay at my financial banking institute

said by d3ath :

alright, this now answered my question so now just have to wait to sign up :D

said by d3ath :

can any teksavvy agent conform that I can print my bill from the e-mail and bring it to the bank and pay?

said by BryceS :

I work a privately owned Bell World store and we accept modems. :) Ignore the shipping package.

When you do the return via a Bell World store we tell Sympatico that modem X with MAC Address X is in our hands and out of the customers. :)

said by nanook :

There seems to be constant debate on whether that's all BW stores or only company-owned ones or which phase the moon is at. Is there an authoritative answer?

Now suppose you return the modem to a BW and get the receipt. What happens when you get the mailing from Bell with the bar-coded sticker that identifies your modem? ISTM it is then a hassle to prove to Bell that you already returned that modem to BW and for Bell to then find it deep within the black hole of Progistix. I would rather wait for the mailing and do everything by the book. I have already had more hassles from the Bell bureaucracy than I can bear.

What I actually posted was "wait until 5 to 7 business days before your cancellation with Bell is effective before you sign up with TSI." IOW after you give Bell 30 days notice, you can wait 23 to 25 days before you sign up with TSI if you do not want to pay for the same line twice for a month. In any case you will need to pay twice for the 5-7 days if you want any hope of not getting your line card pulled.

said by nanook :

What I actually posted was "wait until 5 to 7 business days before your cancellation with Bell is effective before you sign up with TSI." IOW after you give Bell 30 days notice, you can wait 23 to 25 days before you sign up with TSI if you do not want to pay for the same line twice for a month. In any case you will need to pay twice for the 5-7 days if you want any hope of not getting your line card pulled.

said by BryceS :

You can also return the modem to a local Bell World store where all we need back is the modem and power supply.

said by d3ath :

another question, give tsi 5-7 business day before cancel date with bell?

said by nanook :

5. Once your service with Bell ends they will send you a modem return package. This includes an instruction sheet and a set of stickers. Use this to return the modem to Bell using the postage-prepaid sticker. You can take the package to any post office. Make sure the postal clerk stamps the receipt area on your instruction sheet to prove that you returned the modem. You may need this in case Bell should ever claim that you failed to return the modem. You must return the modem and power supply. You can keep the cables and filters if you like. If you do not already have a modem then you will need to get one. You can also rent one from TSI.

said by soon with tsi :

he rather said because I wasn't on any contract, the cancellation would be immediate, would have to be 'right now', which meant I'd be disconnected too. I did ask if I could only cancel for later, but no, it would have to be right now.

I did ask if there would be some termination fee, and he said no.

why would the guy lie to me?

I can sign up with TS right after canceling BS, giving the freshly baked cancellation number, but would this give enough time to prevent pulling the 'card'?

i already have purchased a st516 a few weeks ago)

said by R0CKY :

I'll see if we can possibly enhance things a little from some of what was said in this thread...

said by dan157 :

Do you have a link or could you explain how I would do this? With Bell, I put the CD in the CD drive, typed in my acc't/pword after clicking on a few things and it set everything up. I've looked around my network connections and I see no place where my acc't/pword is listed.

said by coffinlid :

unlimited account is truly unlimited?

would my service be throttled the way that bell is throttling me?

oh, and i have bell's speedstream 6520. i can just use teksavvy's login information instead of bell's with this modem and it should work, correct?

i did already buy it from bell.