nanook
Premium,MVM
join:2007-12-02
 ·Bell Sympatico
·TekSavvy Solutions..
| reply to coffinlid
Re: Switching from bell to teksavvy.
said by coffinlid  :unlimited account is truly unlimited? I will let someone from TSI answer that one 
would my service be throttled the way that bell is throttling me? No it would not be throttled (or more accurately, "strangled", the way Bell does it.)
oh, and i have bell's speedstream 6520. i can just use teksavvy's login information instead of bell's with this modem and it should work, correct? Yes.
i did already buy it from bell. Are you sure? Bell does not sell their modems. If you paid $79 or whatever for the 6520 in order to get home networking then no, you did not buy the modem. You only paid for an upgrade over their standard, non-networking 4200/5200 series modem.
Let me guess...Bell neglected to tell you. They will remind you, however, when they demand that you return their modem.
BTW you can buy a refurbished 2WireHG modem that does everything the 6520 does, only better, for as little as $25 from several vendors in Ontario.
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Radar73
join:2008-01-20
Ajax, ON
| said by nanook :Are you sure? Bell does not sell their modems. If you paid $79 or whatever for the 6520 in order to get home networking then no, you did not buy the modem. You only paid for an upgrade over their standard, non-networking 4200/5200 series modem. Let me guess...Bell neglected to tell you. They will remind you, however, when they demand that you return their modem. Bell tried that when I cancelled too. I was under the impression that I owned the 6520, a small point which I confirmed with the rep when I cancelled. Then I got a please return the modem letter. Needless to say I didn't return it. With the original package contents that I kept, I found a "Proof of Purchase" given to me by Bell. It specifically says "Please retain this proof of purchase for warranty coverage" at the bottom, lists the 6520 kit and my name and address. This was proof enough for me that it was mine -- fortunately Bell backed down and decided not to contest the meaning of "Proof of Purchase". I was really expecting Bell to pull a Bill Clinton and argue with me what the meaning of the word "of" is. Thankfully I spoke with someone intelligent (the second time I had to call in). |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| said by Radar73 :With the original package contents that I kept, I found a "Proof of Purchase" given to me by Bell. Interesting. I have never heard of that before. Every Bell modem has been available on rental only for as long as I have been with Sympatico, going back to the 1990s and the Nortel modems.
From the day the 6300 HNW offer was introduced it has always been an upgrade to the standard-issue modem. I got a "free" 6300 when they first came out and Bell went to great pains to remind me that the upgrade, not the modem itself, was free. For sure there was no "proof of purchase" in the modem kit I got from Bell. That is also what the Bell reps over on the Sympatico forum keep reminding people under similar circumstances.
But perhaps at some point they did run a promotion that included a modem that you could own. Do you remember any other details about how you got the 6520. |
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