 Mr Matt
join:2008-01-29 Eustis, FL
·Comcast
·Embarq
| This looks like a job for the Public Service Commission
The customer should call the toll free number listed in the front of their telephone directory, for the Nebraska Public Service Commission and file a complaint. That will get Qwest's attention. In the mid 80's it cost a Bell Operating Company about $2,500.00 to process a complaint filed with a public service commission. Barring extenuating circumstances the PSC should force Qwest to reverse the service charge and apply the old rates to the account. |