Re: Incorrect DNS from Charter in Charter HSI/CATV http://www.dslreports.com/forum/r20043986 en Thu, 10 Dec 2009 18:36:41 EDT Thu, 10 Dec 2009 18:36:41 EDT Re: Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20044079 jeauxk : These users are at all kinds of different setups.

These people are working from home and accessing this website to perform work.

Some are working after hours...some are work from home users.]]> http://www.dslreports.com/forum/remark,20044079 Fri, 22 Feb 2008 15:09:10 EDT Re: Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20043986 pbarrow :
said by jeauxk See Profile :

said by ashotinit :

charters DNS is flaky at best for me at times.

if you where to specify dns in your networking,
you can try using level3 dns at 4.2.2.2 and 4.2.2.3
and that always works for me when charter's dns craps out.
That's exactly what the tech on the phone did last night, he said his 'lead' asked him to use those addresses.

The problem is... there are over 50 people that use charter in one location or another who are affected.

We've provided the manual IP address, that doesn't work well for all.

This has been happening for over 2 months, even after several people from CCCNMC calling Charter.
If you are saying you have a LAN with 50 people - then you may can do what I did in my Linksys router:
For the DHCP in the router I can give it 3 DNS addresses to us instead of the ones Charter assigns.
So I set up the Primary to be Charter's 1st DNS (since it's been pretty reliable for a good while) then the other two I used 3rd party DNS servers.
So any computer I connect to my router will be assigned the DNS servers I put in via DHCP rahter than Charter's.]]> http://www.dslreports.com/forum/remark,20043986 Fri, 22 Feb 2008 14:54:36 EDT Re: Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20043201 useless :
said by ashotinit :

charters DNS is flaky at best for me at times.

if you where to specify dns in your networking,
you can try using level3 dns at 4.2.2.2 and 4.2.2.3
and that always works for me when charter's dns craps out.
this]]> http://www.dslreports.com/forum/remark,20043201 Fri, 22 Feb 2008 12:34:43 EDT Re: Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20043166 jeauxk :
said by ashotinit :

charters DNS is flaky at best for me at times.

if you where to specify dns in your networking,
you can try using level3 dns at 4.2.2.2 and 4.2.2.3
and that always works for me when charter's dns craps out.
That's exactly what the tech on the phone did last night, he said his 'lead' asked him to use those addresses.

The problem is... there are over 50 people that use charter in one location or another who are affected.

We've provided the manual IP address, that doesn't work well for all.

This has been happening for over 2 months, even after several people from CCCNMC calling Charter.]]> http://www.dslreports.com/forum/remark,20043166 Fri, 22 Feb 2008 12:29:01 EDT Re: Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20043076 anon : charters DNS is flaky at best for me at times.

if you where to specify dns in your networking,
you can try using level3 dns at 4.2.2.2 and 4.2.2.3
and that always works for me when charter's dns craps out.]]> http://www.dslreports.com/forum/remark,20043076 Fri, 22 Feb 2008 12:11:31 EDT Incorrect DNS from Charter http://www.dslreports.com/forum/remark,20042805 jeauxk : For some reason Charter returns invalid DNS responses for cccnmc.org.

As of last night www.cccnmc.org was not resolving, it is now.

I have another hostname that can not resolved, I get all kinds of stupid responses, like.

C:\Users\jk>nslookup .cccnmc.org 24.217.0.55
Server: nsx2.charter-stl.com
Address: 24.217.0.55:53

Non-authoritative answer:
Name: hostname
Addresses: 206.112.100.132, 64.158.56.56

Sometimes I will get a server failed response from other Charter servers.

i.e.
24.217.0.5
24.217.201.67

Is there anyone at the Charter NOC that can help?

The hostname was removed to protect the customer.]]> http://www.dslreports.com/forum/remark,20042805 Fri, 22 Feb 2008 11:16:11 EDT