IWLoneWolf
join:2005-12-09
Dallas, OR
 ·Qwest.net
 ·Charter Pipeline
4 edits | reply to eshiku
Re: Rebuttal to my review comment by IWLoneWolf
Yes It looks like they have work to do to correct this .I know people all over the USA with most all the major provides and they have all had problems at one time or another.From packet loss, slow speeds dropped connections you name it. The fact is that my service works real well shows they can provide a great working Internet service it just takes good equipment and the on going working Techs to keep things working.The people I deal with are local and use the service themselves,so if there is a problem their service will be affected as well. The problem most will run into is the bigger the town or city you live in the more customers that you will compete with for bandwidth.The only real help you are going to get is going to be from a Charter tech, I found to that I had to do trace work myself to see were the problem was when dealing with my DSL.Knowing the issue was in their networked helped me direct them to the problem area it only takes one bad or overloaded node to cause you issues.A nother thing to do would be to also find other users in you neighborhood that use the same service and if they are having the same problems then have them contact provider as well.The more in a given area that speaks up the more likely it might be addressed.
Also try different test sites for download test overload test sites may not give you accurate speeds here is another link for speed tests »www.speakeasy.net/speedtest
Hope things get better for you guys soon.
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