fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to Jeffrey
Re: Service Is Great (YMMV), Cancel Dept Stinks, 1 YR? I have their service too, along side of Comcast Digital Phone, now CDV, ... to be honest, I use my Vonage line and don't use my comcast lines. The quality of Vonage is actually better for me.
Their customer service, in my opinion, is pretty hit and miss. I've subscribed to Vonage since 2004 and have had no outtages that I'm aware of.
The funny thing is that if Vonage would stop now, with their aggression practices, they'd keep more customers. I know several people alone that have canceled their service because they felt customer service was too aggressive with them.. they loved the service, but it was their agents that pissed them off. |
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 hopeflickerCapitalism breeds greedPremium
join:2003-04-03
Long Beach, CA
kudos:1 | They easy way to cancel any service Just tell them you are moving to Siberia or Africa and that you are selling the house.
problem solved. 
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Man created God in his image : intolerant, sexist, homophobic and violent. |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | Won't work, they will sell you satellite internet from Iridium. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Actually, instead of calling you, they'd just come knock on your door. (That is, if you actually did move.  ) |
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