epickles
join:2005-02-18
Morrow, OH
| reply to sup191
Re: [TWC] Throttling in Milwaukee?
How very interesting. I am in the Cincinnati area, and have experienced the exact same situation. I've had 5 different guys come out, and all of them say everything is fine with my line, even though they see what is going on.
My upload bounces around tremendously, and they have seen that. They ended up putting a different cable modem on (twice) and it still has not helped. It is tied to the account.
I also pay for the upgraded 15/1 package.
I've given up at this point, because they can't find anything. It's my understand from the techs that have come out that there is a private group (abuse dept) that monitors heavy usage customers and can make modifications to their service without anybody else knowing. TWC considers heavy bandwidth usage (albeit using what you pay for) an abuse issue and automatically assumes that you are doing something illegal (ie. P2P, Torrents, Usenet, etc), and frown upon that. They can't, however, prove it... so they make it run horribly to discourage the use.
My symptoms started to occur about 1 month after I started using Usenet pretty heavily (and thus maxing my connection) and have not subsided even though I've stopped. |
