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sup191
join:2008-02-24
Milwaukee, WI
| reply to sup191
Re: [TWC] Throttling in Milwaukee?
I have also noticed a couple other slowdowns over the past couple hours. Videos streamed from YouTube are no longer buffering anywhere near as quick as they used to. Now the video plays with the buffered part only just past the point of where I'm watching. Also, I download from Usenet at times through Easynews.com. I can usually hold a 12-14Mb connection while downloading. Tonight, my speed started at 1.5Mb/sec and slowly worked it's way down to 150k/sec.
Why can't Time Warner admit to traffic shaping? | |
sup191
join:2008-02-24
Milwaukee, WI
| reply to epickles
said by epickles  :After you upload via VPN tunnel to usenet, please let me know how that works out. After setting up a VPN tunnel, my uploads were smooth and without any dropped packets. Granted, I was testing using a free VPN service (well, $3 for 3 days or 100 MB's), so my speeds were set low by the VPN server, but I had no problem holding a constant speed without any dropped packets. The VPN was using PPP instead of the usual TCP protocol, but it still proves to me that Time Warner is interfering with uploads from me. DC++ also worked a lot better through the VPN. I tried uploading a 10 meg file to a FTP site and I got my usual max speed - 125k/sec. So, FTP is not effected. I even tried torrenting a 4 gig Linux ISO, just to see if that was effected, figuring that would be the MAIN thing they would want to limit. I did get a bit of packet loss, but the speeds ended up being exactly what I got before my other issues happened. I'm not sure why the torrent worked so smoothly. I'm guessing the large number of seeds/peers outdid the amount of packet loss I was getting.
I don't know what it all means so far, but I still feel Time Warner has something to do with this. The last things I plan to try out in the next couple days is to try my cable modem at a friends house and see if the same problems happen, and finally, swap the modem at a Time Warner store. After that, I've exhausted everything I can possibly do on my end.
Dammit Verizon! Where is FiOS in my area?!?  | |
epickles
join:2005-02-18
Morrow, OH | reply to sup191
After you upload via VPN tunnel to usenet, please let me know how that works out. | |
sup191
join:2008-02-24
Milwaukee, WI
| reply to epickles
My download speeds are not effected by this throttling anywhere. Only my uploads are effected. I called TW customer service today and they said everything is fine on their end and that I wasn't being throttled due to excessive bandwidth usage. They said my account is in good status.
A few minutes ago, I sent a 10 meg file to a ftp site I set up at work. I got the full 120k/sec speed I used to get everywhere. I then tried uploading the same file to alt.binaries.test and was bouncing between 0-10k/sec. Sure Time Warner, you're not messing with my bandwidth...
I am going to try uploading to usenet through a VPN tunnel. If it works smoothly, that should pretty well prove that TW is responsible for my issues. If they are, odds are they have my account flagged for this throttling. I'm going to drop roadrunner and have my girlfriend sign up as a new customer. That should shed the throttling (hopefully) unless they are doing this to the entire node or area. | |
epickles
join:2005-02-18
Morrow, OH
| reply to sup191
As far as I know, there is no time limit that they put you back. I was downloading from Rapidshare today, and had the same issue. It's funny how I can download from Microsoft, download.com, and some of the others, but when it comes to strictly Newsgroups, Rapidshare, and other "questionable" stuff, it is heavily limited. Now, if at different times of the day it were higher than others, I would believe the whole bandwidth saturation thing... but this is consistent. | |
sup191
join:2008-02-24
Milwaukee, WI
| reply to epickles
said by epickles :For what it's worth, I was NOT using TWC's news servers, I was using Giganews. I use Easynews servers, not TW's. Uploads are still crap to both of them however.
So, once they "tag" you as excessive, do they ever put you back to normal status after a certain amount of time?
For kicks and giggles, I chatted last night with a live support person on help.rr.com. I knew nothing would come out of it, but tried it anyways. After the rep on the other end said that there were no network issues and she could ping my modem fine, I asked her why I was having my uploads throttled. After a minute or so, she comes back with "Sir, I assure you that Time Warner is not throttling your uploads". When I pressed for what else it could be, she referred me to an 888 number that helps with bandwidth problems. I plan on calling the number when I get home today from work. I also plan on testing tunneling to see if I have the same problems. If I don't, then it pretty much prooves that Time Warner is screwing with my connection.
I'll keep this thread updated on what's going on. | |
epickles
join:2005-02-18
Morrow, OH
| reply to sup191
said by sup191 :said by jarschmi :I don't have the really fast RR package, but I have a suspicion that RR's news server does, in fact, throttle, after periods of heavy use (UL or DL). I could understand if it was just Usenet causing this issue, but it is effecting DC++ which I use quite a bit with a small group of friends. I don't know what Time-Warner considers "excessive use of bandwidth", but I know in the past couple months I haven't come near "hogging" more than my share. For the most part, we use DC++ as a place to chat as most of us are located all around the world. If throttling IS what's happening, it would have been nice to get some sort of warning before the throttling happened, but I know I'm hoping for way too much from one of the major cable companies. I'll just cross my fingers it's a network problem and it works itself out over the next couple days. If not, I'll call them and complain. I'm not too hopeful about the outcome though... For what it's worth, I was NOT using TWC's news servers, I was using Giganews.
Secondly, I was under the same impression. According to TWC's techs, "excessive" usage(ie. what starts to raise their eyebrows) is any more downloading than 18-20 gigs/month. Mine was at 23-25, I was told that average household is 10-12 gig/mo. They also look at utilization, and anything more than about a 25% constant utilization (ie. connection maxed out for more than 25% of the time) sparks an "excessive" warning with their abuse dept. They don't, however, cut you off (not sure if they even legally can). In my estimation, they do, however, make it run like crap to discourage your use. | |
sup191
join:2008-02-24
Milwaukee, WI
| reply to jarschmi
said by jarschmi :I don't have the really fast RR package, but I have a suspicion that RR's news server does, in fact, throttle, after periods of heavy use (UL or DL). I could understand if it was just Usenet causing this issue, but it is effecting DC++ which I use quite a bit with a small group of friends. I don't know what Time-Warner considers "excessive use of bandwidth", but I know in the past couple months I haven't come near "hogging" more than my share. For the most part, we use DC++ as a place to chat as most of us are located all around the world.
If throttling IS what's happening, it would have been nice to get some sort of warning before the throttling happened, but I know I'm hoping for way too much from one of the major cable companies. I'll just cross my fingers it's a network problem and it works itself out over the next couple days. If not, I'll call them and complain. I'm not too hopeful about the outcome though... | |
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