Company Forums » Companies beginning with N » New Wave Communications > Overloaded Peak hrs

Overloaded Peak hrs

8pm EST

9pm EST

10pm EST

11pm EST

Thanks DCoral for posting this for me. I have the Ultimate Internet package offered by Newwavecomm, unfortunately during peak times its about as good to me as dial up, pretty much useless for online gaming.I have been through tech,no help, I understand net traffic,but a drop off from 8 to 10mb down to 2 or 3 mb proves there is a problem. This happens every night from around 7 pm to 2 or 3 am.I like the net package we have ,but not getting no where near the quality for the price. Just trying to get this fixed.Feel free to email me and I will provide you with my phone #.

reply to dcoral
6:30PM EST First tracert

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Danny Coral>ping 72.51.215.218

Pinging 72.51.215.218 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 72.51.215.218:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Danny Coral>tracert 72.51.215.218

Tracing route to host-72-51-215-218.newwavecomm.net [72.51.215.218]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 10.117.112.1
2 4 ms 7 ms 2 ms dstswr2-vlan2.rh.wpgrny.cv.net [67.83.233.34]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 10 ms 11 ms 16 ms 207.88.86.177.ptr.us.xo.net [207.88.86.177]
8 11 ms 9 ms 9 ms sl-gw31-nyc-3-0.sprintlink.net [160.81.224.85]
9 10 ms 10 ms 13 ms sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]

10 15 ms 17 ms 19 ms sl-crs1-nyc-0-12-0-0.sprintlink.net [144.232.7.1
08]
11 39 ms 38 ms 38 ms sl-crs1-chi-0-1-0-1.sprintlink.net [144.232.18.1
22]
12 35 ms 34 ms 36 ms sl-gw36-chi-14-0-0.sprintlink.net [144.232.26.70
]
13 50 ms 52 ms 51 ms 160.81.84.62
14 82 ms 80 ms 80 ms host-72-51-175-35.newwavecomm.net [72.51.175.35]

15 * * * Request timed out.
16 413 ms 382 ms 425 ms host-72-51-215-218.newwavecomm.net [72.51.215.21
8]

Trace complete.

reply to dcoral
7pm EST

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Danny Coral>tracert 72.51.215.218

Tracing route to host-72-51-215-218.newwavecomm.net [72.51.215.218]
over a maximum of 30 hops:

1 5 ms 6 ms 5 ms 10.117.112.1
2 6 ms 7 ms 3 ms dstswr2-vlan2.rh.wpgrny.cv.net [67.83.233.34]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 12 ms 13 ms 12 ms r1-gig1-0-0.in.nycmnyzr.cv.net [64.15.0.30]
7 29 ms 19 ms 13 ms ae-13-69.car3.NewYork1.Level3.net [4.68.16.5]
8 29 ms 30 ms 29 ms sprint-level3-te.NewYork1.Level3.net [4.68.111.1
58]
9 14 ms 12 ms 12 ms sl-bb24-nyc-8-0.sprintlink.net [144.232.13.173]

10 22 ms 20 ms 22 ms sl-crs2-nyc-0-0-0-0.sprintlink.net [144.232.13.1
80]
11 34 ms 34 ms 34 ms sl-crs2-chi-0-5-0-0.sprintlink.net [144.232.20.1
62]
12 37 ms 40 ms 45 ms sl-crs2-chi-0-4-0-2.sprintlink.net [144.232.26.6
6]
13 71 ms 76 ms 74 ms 160.81.84.62
14 74 ms 72 ms 71 ms host-72-51-175-35.newwavecomm.net [72.51.175.35]

15 * * * Request timed out.
16 315 ms 433 ms 311 ms host-72-51-215-218.newwavecomm.net [72.51.215.21
8]

Trace complete.

C:\Documents and Settings\Danny Coral>

reply to dcoral

Great Support