slip_it2u
join:2008-02-25
united state
 ·Cablevision
| reply to punker
Re: Galaxy Cable Limits Bandwith
That's exactly my point. The tech that actually flipped the switch, wile i was in the middle of some research on about my ppc6800, informed me that i had exceeded the limit in just two days. When i rebuttaled he informed me that one of my file transfers was over 8 gigs alone and accused me using a file sharing program.
Tech "so witch file-sharing program are you using to download music" (note: AS if any group of music files is an 8gig download lol)
Me "I Don't Download music"
Tech "then what where you downloading and what program where you using"
Me "For one, That's none of your damn business... I upload disk(ISO) compilations for colleagues and friend to assist them in the pc repair industry"
Tech "blah blah are aware of our fair use policy"
Me "I Will Be!!"
Tech "blah blah more crap"
Me "you service is no longer meeting my needs"
Tech "I'm turning your service back on just watch you usage"
Me :bows my head in shame: "yes mommy" -- note didn't really say that!! lol
the tech seemed to dismiss my further questions and just seemed to want to get off the phone at this point...
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A customer of mine had a similar experience this morning except the tech actually hung-up on him.... so there goes the customer service i had bragged them up about.
I will no longer recommend their services to anyone and will spear head the effort to do the exact opposite. My next step is to write an article to the local paper. |
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Rombus
Premium
join:2007-04-11
Columbus, OH | Just a small point, If you send a letter, make sure you use correct spelling and proper grammar. |
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slip_it2u
join:2008-02-25
united state | Duly noted. Thank you! |
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