http://www.dslreports.com/forum/r20065027 en Fri, 21 Nov 2008 17:01:33 EDT Fri, 21 Nov 2008 17:01:33 EDT http://www.dslreports.com/forum/remark,21414177 tech38 : If he is a tech, he is not on the above approved list for tech support. You may want to IM Pete Able to be sure.]]> http://www.dslreports.com/forum/remark,21414177 Tue, 11 Nov 2008 23:26:01 EDT http://www.dslreports.com/forum/remark,21411719 sup2069 : I am not a tech, but I've gotten a Im from a guy claiming to be a suddenlink employee, heres the IM.

3w3d : 2008-10-17 18:40:15 : From SteveP75904 See Profile delete-this | mark-unread | keep-this
whats your phone number or suddenlink email that is on the account, I can lookup your tickets and pull an account history and see what is really going on. Call center follows protocol just like you've never called before, maybe I can peice together enough info to get your issue escalated. Thanks

Im not sure if this guys is legit or not...]]> http://www.dslreports.com/forum/remark,21411719 Tue, 11 Nov 2008 16:49:39 EDT http://www.dslreports.com/forum/remark,21040949 SLNic : Hello,
I'm another Technician from the Nixa/Ozark area. Just joined up to read and keep a favorites list of SL forums/areas so I can keep up with what's going on. I don't plan on offering support, just reading only.

Contact me with any issues via PM/Chat on here. Off to work now!
-np-]]> http://www.dslreports.com/forum/remark,21040949 Mon, 01 Sep 2008 15:52:24 EDT http://www.dslreports.com/forum/remark,20452983 Pete Abel : Note, I have not heard back from BBR_InsUW since April 3, but we have added another Suddenlink employee to the approved list from our end of things. His user name is Synon29, and he is authorized to help customers in the Clovis, NM area who are members of this forum, and to post on other subjects approved by either me or Cindy B.]]> http://www.dslreports.com/forum/remark,20452983 Thu, 08 May 2008 17:34:19 EDT http://www.dslreports.com/forum/remark,20041022 anon : You can contact me via anon mail. I am a lead tech in the LA area. Any concerns I will try to get addressed. If I need to verify that I am for real I would be more than happy to provide cable partner code for voice ops/noc.

[MOD NOTE] this is not an approved tech from the company]]> http://www.dslreports.com/forum/remark,20041022 Fri, 22 Feb 2008 08:11:06 EDT http://www.dslreports.com/forum/remark,19932565 Cindy B : I have our logo added for my avatar. I'm still working on getting it added for the forum. Updates to come...]]> http://www.dslreports.com/forum/remark,19932565 Mon, 04 Feb 2008 14:12:10 EDT http://www.dslreports.com/forum/remark,19922466 Cindy B : Great question and I agree we do need our logo displayed.

I will look into what it entails to get this accomplished.

Thank you for the suggestion JBrown07!]]> http://www.dslreports.com/forum/remark,19922466 Sat, 02 Feb 2008 16:46:42 EDT http://www.dslreports.com/forum/remark,19882053 JBrown07 : Thanks for the list. Hey is there any way to add the Suddenlink logo in place of the text Suddenlink? A lot of the other cable specific forums have a logo why not Suddenlink.]]> http://www.dslreports.com/forum/remark,19882053 Sun, 27 Jan 2008 02:31:39 EDT http://www.dslreports.com/forum/remark,19871884 BBR_InsUW : Please note the updated and approved Tech list!]]> http://www.dslreports.com/forum/remark,19871884 Fri, 25 Jan 2008 10:47:53 EDT http://www.dslreports.com/forum/remark,19831753 balloonshark : Thanks for bringing this issue to light. There has been too many new people in the forum lately claiming to be Suddenlink employees. This forum could easily be phished. I'm very glad to see action being taken.

bshark
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If we quit voting, will they all just go away?]]> http://www.dslreports.com/forum/remark,19831753 Fri, 18 Jan 2008 23:02:39 EDT http://www.dslreports.com/forum/remark,19831135 gatorkram : Any progress on this? This is something we really need.

Thanks guys for working on it.
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Give me bandwidth or give me death!
»/testhistory/661871/4f240]]> http://www.dslreports.com/forum/remark,19831135 Fri, 18 Jan 2008 21:30:18 EDT http://www.dslreports.com/forum/remark,19826257 BBR_InsUW : Just a friendly Heads up and reminder about members that preport to be SL tech support or employees.

We have at this time the approved list:

Pete Abel
Cindy B
SL Support
SuddenlinkWV
Added 02-04-08
tylermacman
Added 06/26-27/08 [by fatness]
Synon29
SL_Tech
Added 10-22-08 by request
tech38

Anyone else that claims to be an employee or tech should not be given any person information

Updated 10-22-08]]> http://www.dslreports.com/forum/remark,19826257 Fri, 18 Jan 2008 10:01:35 EDT