Selected ISP Support > DSL Extreme > Non Contract prices are going up...

Non Contract prices are going up...

I would be happy to take a look if you send me your username. I wasn't able to find it in my IM. If I recall I don't believe that you do.

Sent

I think I'm near the limits of what I can get for being at +10,000'

 Downstream  Upstream
SNR Margin (dB): 16.9  17.0 
Attenuation (dB): 47.0  30.0 
Output Power (dBm): 13.4  9.9 
Attainable Rate (Kbps): 7296  996 
Rate (Kbps): 3008  512 
K (number of bytes in DMT frame): 95  17 
R (number of check bytes in RS code word): 0  0 
S (RS code word size in DMT frame): 1  1 
D (interleaver depth): 0  0 
Delay (msec): 0  0 
 

Any update ?

 Downstream  Upstream
SNR Margin (dB): 16.2  16.0 
Attenuation (dB): 47.0  30.0 
Output Power (dBm): 17.1  9.9 
Attainable Rate (Kbps): 6080  1000 
Rate (Kbps): 3008  512 
K (number of bytes in DMT frame): 95  17 
R (number of check bytes in RS code word): 0  0 
S (RS code word size in DMT frame): 1  1 
D (interleaver depth): 0  0 
Delay (msec): 0  0 
 
Super Frames: 605752  605750 
Super Frame Errors: 291  4 
RS Words: 0  0 
RS Correctable Errors: 0  0 
RS Uncorrectable Errors: 0  N/A 
 
HEC Errors: 123  0 
OCD Errors: 0  0 
LCD Errors: 0  0 
Total Cells: 73056081  0 
Data Cells: 5585872  0 
Bit Errors: 0  0 
 
Total ES: 364  0 
Total SES: 67  0 
Total UAS: 25  0 
 

Thanks for sending over your account information. I took a look and the 3 Meg is the highest service we can order for you.

Thanks

George, what would happen if I attempted to order it through your online update during the night, when it never reports properly (i.e. it gives me the option of m2m for 6Mbps/768kbps) ?
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Canada = Hollywood North

The order would get canceled during the processing process by the phone company.

I'm on the AT&T direct forum to see if there's any way they can fix it.. Doesn't look like it.
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Canada = Hollywood North

reply to en102
Have you tried a NID splitter? Not a filter or the cheap little $5 gadgets you plug in before phones. NID filters separate voice from data at the NID, before anything enters your home. It won't always help, but often will if you live in an older home (old wiring=bad) or your phone lines go near some power source that adds "noise" that bleeds over into your data spectrum.

Without a NID filter, I was at 384/128. After installing one, I went to 768/3xx on "fast". After some arguing, I was moved up to 1536/5xx on interleave with no problems to speak of. I'm well over 15' from my CO.

Just an idea.

I actually had something similar originally put in by AT&T a while back - made no difference here, as the wiring is actually good inside the house.
My issue is actually distance. AT&T will not qualify me for 6Mbps/768kbps at +10,000'.
My line stats are good enough for ~ 5Mbps /768kbps sync.
AT&T by default won't allow me to order anything better than 1536/384kbps due to distance :p, even though line stats show that I could hit 6080/1000 (although not really stable). My line stats are pretty good.

 Downstream  Upstream
SNR Margin (dB): 17.9  16.0 
Attenuation (dB): 47.0  30.0 
Output Power (dBm): 17.1  9.9 
Attainable Rate (Kbps): 6080  1000 
Rate (Kbps): 3008  512 
K (number of bytes in DMT frame): 95  17 
R (number of check bytes in RS code word): 0  0 
S (RS code word size in DMT frame): 1  1 
D (interleaver depth): 0  0 
Delay (msec): 0  0 
 

You are really going to fight an uphill battle getting AT&T to allow an 'Elite' profile on your line after all of the trouble reports and stability problems you've had with your 3m service.

My guess is your only hope is probably going to be to switch to a Covad based service, who usually has less strict rules with its qualification distances. I don't know what DSLX's relationship with Covad is like these days, and the changeover process might involve downtime.

I'll most likely either:
a) Try out Time Warner (not sure how the cutover for voice will work)
b) Migrate over to Uverse
c) Stick with DSL-Extreme
d) Go dry loop DSL + VoIP.

Covad is very pricey.

Of course, those trouble reports were before Uverse cleanup
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Canada = Hollywood North

quote:

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Try out Time Warner (not sure how the cutover for voice will work)

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And you kept your existing number?
How long before that did you have to 'cut' AT&T/DSL-Extreme ?
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Canada = Hollywood North

quote:

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And you kept your existing number?

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I agree - it would be nice if DSL-Extreme had access to Uverse, especially since AT&T doesn't see Uverse Internet as standalone.

The only real reasons for thinking about going elsewhere is:
a) POTS (yeah - I do use my phone number)
b) Cost of 'Pro' m2m approaching 'Elite', and I can't qualify for elite, or even a capped Elite.

As long as there aren't any increases in the near future, I don't plan on migrating, and it wouldn't be until at least August for a triple/quad bundle deal.

If it was just price, I probably would have 'jumped' at a bundle deal for VoIP and Internet from either AT&T or TW.

DSL-Extreme has worked very well, and is typically very responsive to issues, and I don't _really_ need higher speeds. I wish the DSLX could sell dry loop or Uverse, as their service has been very good for me.
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Canada = Hollywood North