I just had a telephone call from Rogers exec office. Seems they know my name quite well down there!
Anyway, the billing supervisor was at least partly right.
They are doing some testing. It was not supposed to appear out of the blue like that.
I have had an assurance that they WILL contact us before any such change and before any charging is implemented. I told him that with Rogers history this was not good.
They have been reading and noted the upset this is causing. I explained my position that as customers we seem to have no protection and my concern about that remains.
"No comment" about future cap and "No comment" about charging but I did say that it sure looks like they are ramping up to do so.
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