said by dualsub2006:What's your point? So this person paid attention to their bill, noticed the fee and called to complain. How many people will pay it without looking at it and get fleeced out of that $2?
Exactly. I am sure if enough people would pay attention to their bill, rather than writing a check like a robot for whatever the bold amount says, the days of nickel and diming customers for silly and pointless charges will be over