RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | reply to xenophon
Re: Sad really. Sprint's customer service was nothing to issue glowing press releases about even before they got in bed with Nextel. That just put a very clear face on it, and illustrated how bad it really was.
Like I said, they are going to have to do some spectacular housecleaning and show some stellar customer service before anyone will believe a thing they say about a 'turnaround'.
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Toolmaster of La Grange. |
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mojo1
join:2006-12-05
Atlanta, GA | said by RadioDoc:Sprint's customer service was nothing to issue glowing press releases about even before they got in bed with Nextel. That just put a very clear face on it, and illustrated how bad it really was. Like I said, they are going to have to do some spectacular housecleaning and show some stellar customer service before anyone will believe a thing they say about a 'turnaround'. I absoutely dread calling them for anything that comes up. I have a 10-year-old daughter on my plan and the need to call them comes up way too often. I really wish it wasn't so difficult to deal with customer service there. We are looking for a new carrier now. |
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 tc1uscg
join:2005-03-09
Saint Clair Shores, MI | said by mojo1:said by RadioDoc:Sprint's customer service was nothing to issue glowing press releases about even before they got in bed with Nextel. That just put a very clear face on it, and illustrated how bad it really was. Like I said, they are going to have to do some spectacular housecleaning and show some stellar customer service before anyone will believe a thing they say about a 'turnaround'. I absoutely dread calling them for anything that comes up. I have a 10-year-old daughter on my plan and the need to call them comes up way too often. I really wish it wasn't so difficult to deal with customer service there. We are looking for a new carrier now. 10 year old on a cell? Why don't you just get a pay as you go. My 14 and 16 year old has one. Short of one SMS text msg issue, I've not had any problems. Now, I would get them a firefly or a trac phone. Other then that.. your asking, no, begging for trouble. Ben there.. done that.  |
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