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Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA
1 edit | reply to BF69
Re: The same court will probably just shoot it down again
said by BF69  : quote:
You will charge 100% of markets the exact same price nation wide
impossible, standards of living differ..... Then how can Dish Network, DirectTv and FiOS do it? Top reasons that make it difficult, is that Comcast has contractual agreements with every single city, township or village they provide service in, known as a franchise agreement, that must be paid out and varies.
They also have to rent the real estate that they cables on the poles are using, and agreements with land owners whose yards the headends/cmts are kept(similar to the dslams that at&t has, only they don't explode).
The expense of maintaining, expanding, upgrading and replacing equipment and fiber optics. As far as I know most of the call centers are regional, instead of cherry picked for there lowest cost of living, meaning if you are calling from Pittsburgh, theres at this moment a 90% chance you will get someone from Pittsburgh, I can't speak for what the others areas are doing, only that this area is cutting it's dependence on outsourcing.
plus the fact that what comcast pays for a channel is going to be more or less then what another company is paying
The company as a whole, like most large companies have there issues to be worked out. | |
james
join:2001-02-26
antarctica | AHA!! SPEECHLESS I SEE! | |
BF69
join:2004-07-28
Camden, TN
| reply to Sterling
said by Sterling :Top reasons that make it difficult, is that Comcast has contractual agreements with every single city, township or village they provide service in, known as a franchise agreement, that must be paid out and varies. So maybe they should SUPPORT statewide franchising instead of fighting it. Wouldn't that make their jobs eaiser and be better able to offer more standard pricing?
As far as I know most of the call centers are regional, instead of cherry picked for there lowest cost of living, meaning if you are calling from Pittsburgh, theres at this moment a 90% chance you will get someone from Pittsburgh, I can't speak for what the others areas are doing, only that this area is cutting it's dependence on outsourcing. HAHA. Most of Charter's call centers are either in India or Mexico. And I'm NOT being sarcastic. Very rarely do I ever get a person that is not speaking broken english.
plus the fact that what comcast pays for a channel is going to be more or less then what another company is paying Bull ESPN is NOT going to charge Comcast more per sub for ESPN and ESPN 2 in Chicago than they do in Nashville or wherever. | |
jhaygood86
join:2005-03-01
Marietta, GA | Everytime I call Comcast, I always get a native English speaker from somewhere in North America. | |
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