http://www.dslreports.com/forum/r20090259 en Wed, 09 Dec 2009 19:47:24 EDT Wed, 09 Dec 2009 19:47:24 EDT http://www.dslreports.com/forum/remark,20090259 anon : When did the Teleco's have "things under control" have you ever called Qwest? I'm surprised I have dial tone most days with the idiots that work there.

There customer service is horrible when you call in you get transfered to a 100 different departments none of which can help you with your problem, then you get India who tells you to "Reboot Your Computer" then you have to remind them you are calling about Phone service NOT DSL. ]]> http://www.dslreports.com/forum/remark,20090259 Sat, 01 Mar 2008 14:39:21 EDT http://www.dslreports.com/forum/remark,20090089 alchav : It all has to do with the cost of Telephone Service, people think the cheaper the better. The Telco's had everything under control, and then the VoIP Providers started popping up and Number Portability came into play. That means that a customer could take the number assigned to him to what ever Carrier they wanted. This is not an easy task, in order for your number to work and ring that phone it has to be built into the System. In the old days it was hard wired, but now it's all in software still not an easy task. Providers don't like pulling these numbers in and out of their Systems at the drop of a hat. With so much competition out there, you can see where keeping the numbers and keeping the cost down is almost impossible.]]> http://www.dslreports.com/forum/remark,20090089 Sat, 01 Mar 2008 13:58:58 EDT