JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| Why Do Research?? .. Just Blame Vonage
DMS1 has correctly identified the source of the described problem.
said by DMS1  :I would have thought that this is more likely to be Packet 8's problem than Vonage's. VOIP companies don't own any phone numbers. Instead, they partner with CLECs that provide the numbers, since it is them who are responsible for terminating incoming POTS calls. It sounds suspiciously like Vonage and Packet 8 were using the same CLEC in this case and somehow when Packet 8 assigned the number originally it didn't get removed from the CLEC's free-number pool. In this case, Vonage would have assigned it in good faith. But why research it and ID the CLEC that's at fault? If Vonage appears anywhere in the facts list, just blame them. This has absolutely nothing to do with Slamming, but is a number assignment problem. |
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La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
 ·Optimum Online
 ·Vonage
| said by JohnA :DMS1 has correctly identified the source of the described problem. said by DMS1 :I would have thought that this is more likely to be Packet 8's problem than Vonage's. VOIP companies don't own any phone numbers. Instead, they partner with CLECs that provide the numbers, since it is them who are responsible for terminating incoming POTS calls. It sounds suspiciously like Vonage and Packet 8 were using the same CLEC in this case and somehow when Packet 8 assigned the number originally it didn't get removed from the CLEC's free-number pool. In this case, Vonage would have assigned it in good faith. But why research it and ID the CLEC that's at fault? If Vonage appears anywhere in the facts list, just blame them. This has absolutely nothing to do with Slamming, but is a number assignment problem. ding ding ding ^^ Winners.
Just more FUD caused by a few anecdotal cases of number porting screw ups. A far cry from "fly by night" VoIP carriers going "under" because of bad service. I don't have bad service with Vonage, in fact, just the opposite and it's certainly better than paying hundreds of $$ per month for LD calls, which I was previously doing. "$15" for unlimited POTS LD? HA, not around here! A BASIC phone line costs $65/month, before they add their outrageous LD charges.
How long does a company have to be in business before it's no longer "fly by night" anyway?
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10,656 DEADLY TERROR ATTACKS SINCE 9/11~~TEAM DISCOVERY
Can't feel you anymore, don't need you anymore, don't believe you anymore, I don't need you anymore
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poopon
@comcast.net
| forget all that just get comcast believe it or not its even better than verizons fios. Fios is soo expensive to maintain those cords are sooo delicate its not worth it. I know ive worked for both companys  |
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ed56
join:2008-01-13
Cincinnati, OH
·Vonage
| reply to La Luna
Non Sequitur - but it is soooo much fun to slam Vonage
There is little doubt that this probably is the CLEC. From a different blog/forum, the customer was quoted as saying:
. . . "[his attorney] contacted both Vonage and Packet8. They were able to get more information from Vonage than me, but also got a different explanation of what happened from Vonage than the one I got from Packet8."
In the "orginal" story about this instance on that blog/forum, the autohor wrote:
"Are you ready for another Vonage horror story"
The author in this blog/forum writes:
"It’s been reported again and again that Vonage makes it difficult for customers to cancel their VoIP service once they’ve signed up"
Both cases, a Non Sequitur! But it is soooo much fun to slam Vonage, isnt it! |
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