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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Fios Tv and Internet- Can ethernet and coax be activated?
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Wireless/ Action Tech/Drops connection »
« [New Install] How big of a hole to drill?  
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happydemon

@verizon.net

Fios Tv and Internet- Can ethernet and coax be activated?

On the 17 page thread discussing the Actiontec router as a bridge, tech posters are said yes- there is no rule for Verizon to have only one port active on the ONT, and if they tell you that, they're hoping you fall for it.

Has anyone called Verizon and demanded they activate the ethernet port on the ONT so one can wire a cat5 from there to your own router,

to then connect the Actiontec to one of the ports on your own router to do whatever it cares to do with the set top boxes? Would that even work?

I also read on some thread that the people who did the wiring themselves got a much more receiving response of 'sure we'll activate the ethernet free' as opposed a to 100$ service charge. So if the answer is yes, can anyone confirm the strings attached as well?


happydemon

@verizon.net
sorry to clarify i got the triple package installation less than a week ago, and i currently have the Actiontec MI424-WR router with MoCA internet and tv, and I want to use my own router through the ONT itself

birdfeedr
Premium
join:2001-08-11
Warwick, RI
·Verizon FIOS

reply to happydemon
If you are preparing for a new data-only installation, they will likely run cat5 to the router from the ONT. You can confirm that before he runs the wire.

If you are preparing for a data and TV installation, they will likely run coax to the router from the ONT. He will need to run the coax for video, so he will try to run one type of wire.

If you have cat5 already in place, either from a previous installation or you put it in to run from the ONT to wherever you place your router, you will likely not have any problems asking for the router data to be provisioned on the cat5. The Actiontec router still needs the coax connection to send the data to the STB.

If you have video cable already in place from a previous installation, and there's nothing wrong with it, you will likely be able to ask for and get cat5 run to your router as long as the coax is already there.

My point is you will likely not have any problem getting the tech to run one type of wire. Getting him to run both may be more problematic.

I did a lot of the hard work in the hot attic before he showed up, so he was happy to do almost anything I asked.

Notice I said "likely" a lot. Nothing is guaranteed. It depends on how and what you ask for. IANAL, and YMMV.

birdfeedr
Premium
join:2001-08-11
Warwick, RI
·Verizon FIOS

reply to happydemon
said by happydemon :

sorry to clarify i got the triple package installation less than a week ago, and i currently have the Actiontec MI424-WR router with MoCA internet and tv, and I want to use my own router through the ONT itself
That's different. If you have the cat5 run yourself, and are ready to plug it in and get it done, a single phone call to the FSC will do the trick. But if the tech has to show up to do it for you, it's a charge for the install.

happydemon

join:2008-03-02
Baldwin, NY

if i make any misposts i apologize for the confusion but thank you for the help!

i was also wondering,

once i do the wiring and make such a phone call, and the ethernet on the ONT gives a green light, I can hook up the actiontec to my own router through one of my router's LAN ports, to some LAN port on the actiontec, so the set top boxes can get their guide information?


happydemon

@verizon.net

reply to birdfeedr
i've had it the triple packaged installed already, but days later (here I am) i find out out that using my own router IS possible, after the tech said 'he had never heard of it' before installing everything.

So I guess I have to call them and get them back here to give me ethernet internet? Maybe do some wiring myself before I make my propositiom? ?

As long as it IS possible.

My confusion stems from this: I keep reading that

FiOs TV and Internet means MocA and Actiontec router, nothing else


happydemon

@verizon.net

reply to happydemon
ah! perfect! Thank you so much. I just kept reading that it was mandatory you use their Actiontec unless you did piggybacking and bridging between routers.

So once I have ethernet from the ONT, its a matter of configuring it myself (not a problem) and then connecting the Actiontec to one of the LAN ports on my own router via a short ethernet cable?


happydemon

@verizon.net

reply to happydemon
I was also wondering if I do get the ethernet port enabled, and am able to use my own router,

if I should still put the Actiontec into bridge mode just for the reason that it is not doing anything, and then connect it to my router for set top boxes


happydemon

@verizon.net
reply to happydemon
i hope this is as easy as it sounds

happydemon

join:2008-03-02
Baldwin, NY
reply to happydemon
sorry, forgot to add one more question- should i also put the Actiontec in bridge mode at that point, just based on the fact it will be doing absolutely nothing but giving the boxes internet? with the coaxial still attached?

defaultPlay

join:2007-11-30
Collegeville, PA
·Comcast
·Verizon FIOS


edit:
March 2nd, @10:22PM

reply to happydemon
Let me explain the way I have things hooked up over here, it might make more sense.

I ran my own CAT6 line from the ONT to where I wanted my router because when FiOS was installed I was set up with a MoCA connection for TV and Internet.

I called Verizon and it took a while before I got to someone who knew exactly what I was trying to do. They initially tried to pull the crap on me that there was a fee and a tech needed to come out and do it, which is a lie. Once I got one of their networking techs on the line he knew what I wanted and switched my ONT over from MoCA to Ethernet from their office.

Now, I have a CAT6 line going from my ONT to my own router, and then the Actiontec linked from one of my router's LAN ports to the Actiontec's WAN port. This way the Actiontec gets its data for the TV services and the Actiontec is still connected to coax to send out that data to the STB's.

I didn't make any special changes for any settings in the Actiontec (like bridging it) because I'm not using it as my primary router.

Additionally, I made a modification by connecting the Actiontec's LAN port to a switch that was connected to my main router. This caused the Actiontec to "loop" the signal back to my main router without making any changes in the Actiontec (DHCP is still on and so is wireless). Now I can use both routers for an access point and even use the Actiontec as a switch for additional LAN ports. Since the Actiontec is "looped" my main router dishes out all of the IP's even though DCHP is still on in the Actiontec. Honestly, I discovered this all by tinkering and it happened accidently. I think it's the easist way to keep using the Actiontec as an access point and use its LAN ports without changing its settings.

JohnAlt

join:2008-02-27
Mahwah, NJ

Why not, say add your own Gigabit/Wireless "N" router from the Actiontec LAN port to your WAN port of your own router? Simple, The above soulution does not get rid of the Actiontec. So what is the benifit? Is there a difference between data on a coax or cat6?

birdfeedr
Premium
join:2001-08-11
Warwick, RI
·Verizon FIOS

said by JohnAlt See Profile :

Why not, say add your own Gigabit/Wireless "N" router from the Actiontec LAN port to your WAN port of your own router? Simple, The above soulution does not get rid of the Actiontec. So what is the benifit? Is there a difference between data on a coax or cat6?
1. If you have TV and you want program guide data or VOD, you can't get rid of the Actiontec. The AT is the only way to get data to the STB.

2. If you only have coax out of the ONT, you can't get rid of the Actiontec. The best you can do is bridge it to your own router.

3. If your data is provisioned through cat5 out of the ONT, your own router can be first in the chain. You would only need the Actiontec for the VOD and Guide data for the STB. In this circumstance, you can hang the Actiontec off your router, with connection from router LAN port to Actiontec WAN port. This method can be used if you want to do all connections and wireless from your router.

4. Three above is essentially what defaultPlay did, except he wanted to use the Actiontec's wireless and other LAN ports, so he says he solved that by looping back to a switch or something.

There really is no difference between data over coax vs. data over cat5 except how you get it off the wire. There are far more devices that perform well connected to the ONT via cat5 than there are connected via coax.

A lot of people are successful with a MoCA connection and the Actiontec, but there are plenty who have had problems and wanted to get rid of it. The latter are usually people who are using their connection for more than email and web browsing.


ablack6596

join:2005-01-28
Scarsdale, NY

reply to happydemon
So my ethernet is activated, I've had Fios internet since before FiosTV was even offered anywhere. They originally set up an ethernet wire going through the floor from the ONT or whatever it's called in the garage to my router which is on the first floor.

I recently signed up for the triple play and Verizon set up an actiontec router in my garage. Ethernet and coax goes from the ONT to the actiontec ethernet then goes from one of the lan ports of the actiontec to my router.

Right now I have both ethernet from the ONT and ethernet to my router going into lan ports of the actiontec, which has let me use my router, but the STBs aren't getting program data.

I want to use my router instead of the actiontec. Do I just have to set it back up the way it was originally and have ethernet going from a lan port of my router into the wan port of the actiontec?


More Fiber
Premium
join:2005-09-26
West Chester, PA
·Bay Area Internet ..

said by ablack6596 See Profile :

Right now I have both ethernet from the ONT and ethernet to my router going into LAN ports of the Actiontec, which has let me use my router, but the STBs aren't getting program data.
I find the highlighted part of your post confusing. I would hope you did not mean that the connection from the ONT was connected to the LAN side of the Actiontec. If that were the case, It would appear that you are using the Action only as a hub and your router is providing the WAN connection for your PCs.

If you're not getting guide data or VOD on the STBs, you need to resolve that problem first, before swapping out the Actiontec with your own router. It will be a lot harder to troubleshoot after, and VZ will not help you because of the non-standard configuration.

Your coax connection should be as follows:

Even though your WAN connection is on cat5, you still need a coax connection between the Actiontec and the STBs (via the splitter) for guide data and VOD. Your post did not mention the splitter although I would presume it was installed by the tech.


ablack6596

join:2005-01-28
Scarsdale, NY

said by More Fiber See Profile :

said by ablack6596 See Profile :

Right now I have both ethernet from the ONT and ethernet to my router going into LAN ports of the Actiontec, which has let me use my router, but the STBs aren't getting program data.
I find the highlighted part of your post confusing. I would hope you did not mean that the connection from the ONT was connected to the LAN side of the Actiontec. If that were the case, It would appear that you are using the Action only as a hub and your router is providing the WAN connection for your PCs.

If you're not getting guide data or VOD on the STBs, you need to resolve that problem first, before swapping out the Actiontec with your own router. It will be a lot harder to troubleshoot after, and VZ will not help you because of the non-standard configuration.

Your coax connection should be as follows:

Even though your WAN connection is on cat5, you still need a coax connection between the Actiontec and the STBs (via the splitter) for guide data and VOD. Your post did not mention the splitter although I would presume it was installed by the tech.
That is how it's set up right now. I know that isn't the correct way and that's why my STB isn't getting data. I did this on purpose so that I could use my own router. Using the Actiontec was causing more problems than the 1 Verizon STB we have not having guide data.

Now that I have some free time, I'm trying to make it so that I can use my own router's DHCP server, while still getting guide data on the STB.
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