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acissej

@comcast.net

reply to Sheepdog

Re: Switched from Insight? Post here

Sheepdog-good luck getting a tier 2 tech to call you back. I have spent all week on the phone with comcast with connection probs. I have asked to speak with a tier 2 tech and for some reason they won't let me. They said they would put in a work order and call within 24-48 hours. It's been 5 days and no call. Every time I call comcast they say it's a problem with the switch from insight to comcast and can't give a time when it will be fixed.
For everyone-ask comcast for a credit. They gave me one for the last week. I even told the tech I was talking to that I am tempted to go with another provider and she said she isn't saying don't. These people don't care if our net is screwed up cause they are still getting our $$$$$$$.

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