jhumphr
@comcast.net
|  reply to dadkins
Re: Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?
I have a simple question .. er, two questions.
1) can I find instructions somewhere on how to optimally install my D-link (802.11g 2.4 GHz) router to my just installed (courtesy of my forced migration from Insight to Comcast) Arris TC502G/CT cable modem?
2) Has anyone experienced a sever loss in speed as the result of installing a wireless router (in this case the D-Link described above) with a cable modem (Arris in this case as described above)? My speed before router install was 10-12, now it is 3.5-4.5.
Thanks for any help! |
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dizzychick
join:2008-03-04
1 edit | reply to dadkins
Yay, thank you 
I went to the very cool Arris status page found on the site here and it does show that the Battery is missing in the Event Log and CM State.
The modem's working fine, just wanted to be sure Comcast wasn't gonna go "wait a minute, there's no battery in there" and shut me down 
Here's hoping the Netgear modem works out (once I can get the tech back out here).
MadMann, the Comcast tech did have a motorola surfboard (which is the one I wanted to have), but he couldn't get through to Comcast to get it set up. Something about it being refurbished and not "talking" to Comcast properly. He spent well over a half our on hold with Comcast trying to get that one working. Tell me there's something not wrong when a tech can't reach Comcast!
So, he had this one in with all his stuff, called a different number and got permission to use it instead. Now, if I find out they're charging me more a month rental? I will start hollering. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
3 edits | reply to dizzychick
As a modem, the TM502G does NOT use the battery.
As you suspected, the battery is for phone service backup incase of power failure.
Even with the battery out, the phone service will work(but that isn't relavent bacause you say you don't use it for phone, right?)
The ARRIS TM520G will work fine with a router - did with my D-Link.
Pull the battery if you want. Comcsat shouldn't care even if you did have phone service where it would be needed for backup.
The Reset button(paperclip) does reset the modem,
Pulling power, even with the battery in, the modem dies completely!
Only the CDV circuits have power from battery.
Hope this helps!
--
Think outside the Fox... Opera |
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