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Forums » US Cable Support » Comcast » Comcast HSI » Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?
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Blast 16/2 running at half speed »
« [Speed] Terrible speeds at night in Northwest indiana  
dizzychick

join:2008-03-04


1 edit

Re: Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?

Yay, thank you

I went to the very cool Arris status page found on the site here and it does show that the Battery is missing in the Event Log and CM State.

The modem's working fine, just wanted to be sure Comcast wasn't gonna go "wait a minute, there's no battery in there" and shut me down

Here's hoping the Netgear modem works out (once I can get the tech back out here).

MadMann, the Comcast tech did have a motorola surfboard (which is the one I wanted to have), but he couldn't get through to Comcast to get it set up. Something about it being refurbished and not "talking" to Comcast properly. He spent well over a half our on hold with Comcast trying to get that one working. Tell me there's something not wrong when a tech can't reach Comcast!

So, he had this one in with all his stuff, called a different number and got permission to use it instead. Now, if I find out they're charging me more a month rental? I will start hollering.
Forums » US Cable Support » Comcast » Comcast HSIBlast 16/2 running at half speed »
« [Speed] Terrible speeds at night in Northwest indiana  


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