LordFlux
join:2005-04-20
Warner Robins, GA
 ·Cox HSI
 ·Alltel Axess
| Lucky you...
I signed up with a local ISP who was reselling satellite service (not sure if it was HughesNet, but I'm thinking it was WildBlue). I used it for a month without issue... worked great and I was getting consistent 1mbit download speeds. The next month rolled around and I was getting 30k-40k transfer speeds. I contacted my ISP and they transferred me to the satellite service. They told me that my monthly cap was 250MB and I had exceeded it by 2GB. I would be locked at 56k download speeds until they felt that I could properly follow the Fair Access Policy.
When signing up for the service, I was not notified of any Fair Access Policy. In fact, being one of the first subscribers for the local ISP, they told me to download as much as I could to test the satellite service and to report back with them on how well it was performing -- which I did.
Needless to say, I called back to the local ISP, told them what the satellite provider told me, and cancelled the service. They didn't charge me for my first month.
I'm now with Alltel Axcess (using a Kyocera KPC680 and CradlePoint CRT350). I purchased the card from a 3rd party, so I'm under no contract. It's $60 a month and getting consistent 1.2Mb down / 112Kb up (EVDO). |
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beldin
Permanently barned
Premium
join:2006-06-06
Union, SC
 ·AT&T Southeast
| said by LordFlux  :I signed up with a local ISP who was reselling satellite service (not sure if it was HughesNet, but I'm thinking it was WildBlue). The lowest level of service with Wildblue allows 7,500MB of bandwidth on the download side and 2,300MB on the upload side. If someone told you that the limit was 250MB then either they are stupid or just didn't know. If you were getting 1MB speed, then you were on the middle package which has a 12,000MB/3,000MB download/upload limit. The top tier has a 17,000MB/5000MB download/upload limit.
As for not being told that there is a limit, did you not read the contract before you signed it? Wildblue also has the FAP policy posted on their site. Here's the link:
»wildblue.com/legal/WildBlue_Fair···2008.pdf
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DSL Extreme 6.0
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LordFlux
join:2005-04-20
Warner Robins, GA
·Cox HSI
·Alltel Axess
1 edit | This was almost 5 years ago when I signed up for their service -- I'm sure the usage policy and account packages have changed since then. And I'm not completely sure it was WildBlue, because the local reseller was selling it as 'their' service... that is until I called them to complain, then they forwarded me to someone else.
As for signing a contract -- I did not sign one. I called up the local reseller, setup an appointment, they came out and installed it, and that was it. Was not told about any FAP agreement when I called to order, nor when they came to install. |
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