 funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5
1 edit | Comcast gives itself a 6% tip?! That's not Comcastic! The transition has not gone well for former many Insight customers. Search news.google.com for the terms Comcast Insight and there is a fair amount of press regarding the many problems consumers had using their telephone, Cable TV, and Internet products over the past 3 weeks. Not only that, Comcast was not keeping up with support calls, leaving many customers -- those whose phones were not also out -- to hang up without any service. Many wound up without service for several days.
Further compounding the problem, bills were sent out giving the telephone number of the Logan County Clerk as a complaint line. Since Federal deregulation, Logan County has had no role in overseeing or regulating those services.
said by »www.rrstar.com/homepage/x1907845620 :“The overwhelming majority, over 90 percent, experienced that transition with no ill effects,” spokesman Rich Ruggiero said Wednesday. “We did see a small number of customers experience issues with getting online after the transition.” The transition affected 400,000 central-Illinois residents.
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Robb Topolski -= funchords.com =- Hillsboro, Oregon
"We don't throttle any traffic," -Charlie Douglas, Comcast spokesman, on this report. |
