poorstudent
join:2007-10-28
| Getting connected through the free trial.
I just recently received a login for the free trial (thanks for that Acanac) but as I figured it doesn't seem to work; I'm thinking because of the fact that I didn't have any DSL service at my current place.
Is there anything I can do on my end, or is it up to Bell or whoever to get it up and running?
Thanks in advance. |
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Farshid420
join:2006-03-24
North York, ON
 ·Acanac Inc.
 ·Rogers Hi-Speed
| Hey poorstudent, if you don't currently have any DSL service, you won't be able to use the trial. I was in the same position. Nothing you can really do, except sign up to Acanac and if you don't like the service, you can cancel within the first 30 days and get a full refund.
Hope that helps! |
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poorstudent
join:2007-10-28 | Which is what I expected might be the case.
Thanks for the info though. |
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Farshid420
join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed
| reply to poorstudent
No problem, sorry that (like me) you couldn't "test" out the service before purchasing. But I can tell you this much, if you ever do have problems with your line with Acanac, they will do their best to fix them  |
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paranoi777
@pfin.ca | reply to poorstudent
I am currently with Bell ADSL and I am using 2WIRE modem from them. I was given free trial login and password. Can i try it before I am through with Bell? Do I just change the settings of my modem?
Thanks. |
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jon168
join:2008-03-04
Toronto
| reply to poorstudent
I was given a trail account on Tuesday but it didn't work. Keeps giving me PPoE Authentication fail.
I sent multiple PM since Tuesday to check if the account is enable/active. Must be a password issue but so far no one has gotten back to me.
Was hoping to try the service before purchasing but so far its not looking that great. |
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Farshid420
join:2006-03-24
North York, ON | reply to paranoi777
paranoi777, yes you can, using the modem you have right now |
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Farshid420
join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed
| reply to jon168
jon168, make sure that what you're typing in is case sensative, and that you remember the "@acanac.net" at the end of your login. Paul is usually pretty good about his PMs, might just be that he's super busy, so I'd give him a couple of days to confirm what's goin on with it. |
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paranoi7
join:2008-01-17 | reply to Farshid420
farshid420, could you help me out and give me a hand on how to do that? |
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paranoi777
@pfin.ca | reply to Farshid420
Would you kindly give me some help on how to do that? |
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paranoi777
@pfin.ca | reply to Farshid420
farshid420,
could you tell me how to do that? |
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jon168
join:2008-03-04
Toronto | reply to poorstudent
Anyone know what the VPI & VCI setting is for Acanac?
Where can I find a list of these for DSL providers? |
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Farshid420
join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed
| reply to paranoi7
paranoi, you didn't have to ask me 3 times lol 
You have to go into your modem (or router, depending on which one is doing the connecting to the ISP) and change the info that you have in there to the trial info given to you by Acanac. That should be all you have to do. I really can't tell you more unless you give more info on your network setup...
Hope that helps! |
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Farshid420
join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed
| reply to jon168
jon168, it shouldn't really make that much of a difference... test it out with whatever the default is, and that should work... I'm connecting using my router, and it doesn't even have a setting for VPI or VCI, and my connection works fine  |
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jon168
join:2008-03-04
Toronto
| Farshid420, I have tested two different DSL modems using the trial account and both I received the following message: "PPPoE Authentication fail"
The two DSL modems that I used to test consist of a Netopia 3341 from my current provider and a Speedtouch 516. Both of them work with my current provider.
There must a setting that needs to be changed? |
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jon168
join:2008-03-04
Toronto
| Found out why I cannot authenticate it was due to the VPI/VCI settings.
My current provider has their own equipment and is not running off of Bell.
BTW, Bell's VPI/VCI number is: 0.35
My current provider is 8.35 and is not running off of the Bell Infrastructure so I cannot test the login anyways. |
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Farshid420
join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed
| Sorry to hear that... guess the VPI/VCI settings went a little over my head. Again, you always have the option of signing up for Acanac's service, and if you don't like it, you can cancel within 30 days and get a full refund |
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jon168
join:2008-03-04
Toronto
| I rather not do that at the moment as I cannot test the account and have my own DSL service still being active at the same time.
Until most of other DSL providers who run off of the Bell infrastructure, my current phone and DSL provider have their own equipment and circuits so I cannot test any DSL serivce unless I cancel and move off of their system entirely. |
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omerahd
join:2008-03-06 | reply to poorstudent
Can anyone hook me up with a trial? I have PM'ed Acanac without a reply and I also messaged him on RFD with the same result. |
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Farshid420
join:2006-03-24
North York, ON | omerahd, you have to give him a chance. He's usually not around on the boards on the weekend, so he'll get back to you on Monday |
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