 SrsBsns
join:2001-08-30
Oklahoma City, OK
1 edit | reply to mocycler
Re: hmmm This story is fact because I work for the company and I know its real. What did you think BBR was going to do? Im sure screen shots of proprietary information would not bode well. |
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 mocyclerPremium
join:2001-01-22
Naperville, IL
 ·AT&T U-Verse
| said by SrsBsns:This story is fact because I work for the company and I know its real. What did you think BBR was going to do? Im sure screen shots of proprietary information would not bode well. So it's a "fact" because DevineDark from Oklahoma says so?
What I expect BBR to do is what any legitimate journalist would do: Verify the information. For example, a comment from a company spokesperson (not some service rep at an 800 number), or an actual customer bill showing the charge.
And why not a screen shot? So what if it's proprietary? They can be submitted anonymously. If some nameless "disgruntled employee" is going to make the claim they could at least have the balls to back it up with something.
If you want to be in the "I saw it on the internet so it must be true" crowd, then that's your business. I prefer to get my news from sources that at least put half-assed effort into validating the "facts" they are reporting.
mocycler
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SrsBsns
join:2001-08-30
Oklahoma City, OK | I was just about to post you a screenshot but then I got a better idea. Since all employees are being instructed to educate customer on the payment administration fee you should just call that 800 number. Its 800-331-0500. Ask if the bill payment fee is going to happen. Then call back until your heart's content.
This is already happening in the southeast market which is in line with the memo and verified by one of BBR's users.
said by cleezee:This is already happening, not waiting until May. I track ATT voice tariffs - it was just filed yesterday for Ohio (effective as of 3/3). Other states filed and listed effective dates as early as last year. But, you can still pay online, at the 1-800 #, or by mail, all without the Convenience Fee. So remember before you call BS on something please take the to understand it just may very well be true. Have a wonderful day! |
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