Randy Lac
@direcpc.com
1 edit | reply to SSFL
Re: [DW7000] Hughesnet getting worse and worse... anyway to stop
I understand satellites and I understand Hughesnet is making billions. They are not losing money and don't try and convince me they are... When a company promises to provide a service of "upto" 1.5mb depending on plan" and delivers a 100kbs connection that is highway robbery... I don't care what you say. Even Hughesnet claims that with my plan they have to fix any problems where the connection is consistently below 300kbs... but they haven't.
@ PlagueX1 - yes we have, there is not much there that is going to help you. Sometimes dumping the turbo page will fix excessive browsing issues but it doesn't effect speeds. |
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SSFL
@pacbell.net | reply to Randy L
If you are having speed issues, find an installer to change your frq or satellite. |
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Tnfawn
@direcpc.com
| reply to Randy Lac
I wish I'd never heard of Hughes Sat. It's the biggest rip off and headache anyone can experience. The speeds suck, the customer support is a joke. They will automatically take payments not approved out of your credit card and when you tell them you didn't authorize auto payments they inform you it cost $5 a month to receive a paper bill!! Trying to get help with 12.0 Mbps after upgrading from the Home plan to the Pro plan was the stupidest thing we've ever done. No one to talk to that speaks English and your asked for your name at least 10 times per call and still no answers. They should be stopped, this is completely ridiculas. Paying $70 a month for NOTHING has got to be stopped. I'm with anyone that wants to take a stand against this SCAM. |
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UncleScooter
I once was SatManWorkin
Premium
join:2002-04-15
Tallahassee, FL | "Trying to get help with 12.0 Mbps "
What does that have to do with Hughesnet? |
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splat1622
join:2008-09-08
Cave Spring, GA
| reply to Randy Lac
said by Randy Lac :
I understand satellites and I understand Hughesnet is making billions. They are not losing money and don't try and convince me they are... When a company promises to provide a service of "upto" 1.5mb depending on plan" and delivers a 100kbs connection that is highway robbery... I don't care what you say. Even Hughesnet claims that with my plan they have to fix any problems where the connection is consistently below 300kbs... but they haven't.
@ PlagueX1 - yes we have, there is not much there that is going to help you. Sometimes dumping the turbo page will fix excessive browsing issues but it doesn't effect speeds.
here is my speed test at 7:54pm
:::.. Download Stats ..:::
Download Connection is:: 112 Kbps about 0.1 Mbps (tested with 97 kB)
Download Speed is:: 14 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/09/30 - 5:53pm
Bottom Line:: 2X faster than 56K 1MB Download in 73.14 sec
Tested from a 97 kB file and took 7.094 seconds to complete
Download Diagnosis:: May need help : running at only 11.2 % of your hosts average (direcpc.com)
D-Validation Link:: »testmy.net/stats/id-HS72YZ5X0
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648) [!]
i don't like it anymore than you do,but that still don't change the fact that posting in this forum does nothing to change the fact that hughes is very badly oversold their bandwidth,and they are not going to boot customers,or add satts. for a dying service that wont be around in 10 years or less
so the only thing we can do while we wait for dsl,or cable is stop worrying about it and kept using it,or go back to dial up,or just move to a area that has dsl or cable.in which we all know is very hard to do right now.i have been trying sell my house for a year now finally took it off the market till the economy gets better,and i can tell you from experience that hughes is better than dialup.i tried to go back to dialup last year try that and you will crawl back to hughes in a hurry, sorry dude that's just how it is.this is the price we pay for living out of town |
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thomasg_1
join:2008-01-13
Park Rapids, MN
| reply to Randy L
Re: [DW7000] Hughesnet getting worse and worse... anyway to stop
I was a hn subscriber until Friday. I've talk to sales, upgrade.and billing. No one seems to know what the policies really are. Here is a small problem I have had with them. The warrenty on the modem when i upgraded. I was told before and after I bought it it was a 3 year warrenty.
I had a problem on friday the 10 of Oct. I was told the the warrenty was up Feb. 26 of 2009. I upgraded on sept of 07.
thats what 15 months. I asked billing what's going on she told me the warrenty is only good as long as the contract.
I asked when is my contract up the said feb 26, 2009.
I asked how much was it to cancel it she said $300.00.
I told her that more than my monthly payments ( I know its not) she said she'll look at my contract. I was on hold for 20 min when she cam back she said my contract was only extended for 5 months. I asked then about the warrenty she said it was still good un the date she provided. I asked her, I thought it was only good until the contract was up.
I got three different responses to this minor thing. Two from the same person! This is not the first time. More like the 6th!! I swear, and this is the minor one! Not one person ( Billing, up-Grades, and tech) know what is policy is. Even in the supervisors I get different responses. How can they stay in business..I'll never know. Sorry didn't log in correclty |
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io chico
join:2003-12-30
Chico, CA
 ·DigitalPath
 ·HughesNet Satellit..
| said by thomasg_1  : How can they stay in business..I'll never know. They stay in business because there are folks like us who have no other choice than to use their over-priced 'broadband' service. I bet ya that even Hughes corp women & men don't use this service.
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hn7000s home plan| signal 87 | SatMex5 | 117 West | Vista laptop 3GB ram | XP 1GB ram | Ubuntu Dapper 512MB ram | Firefox only | ZyXEL router |
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