nitzan
Premium,VIP
join:2008-02-27
 ·ViaTalk
 ·Comcast
| reply to nitzan
Re: vendor rating system
Very true. 
We try to provide the best quality routes we can to all customers though. Nowhere to go higher for most of them. 
Although companies like Betamax (voicetrading) give you different rates for grey, standard, and premium termination.. I'm not sure there actually is much of a difference between standard and premium. grey I wouldn't use normally.
I guess this is where user input is valuable.. we obviously can't test all routes by ourselves, and some providers while promising great quality to a certain destination, sometime don't deliver on this promise, and there's no way for us to know unless users complain. I'm still thinking of how to do this, but probably a standard form with number called, date and time, and what happened.. so we can find the bad routes and replace them.
This by itself will probably be a ton of work.. |
