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Forums » Equipment Support » Hardware By Brand » Netopia/Cayman » How do reset the statistics on an 3347NWG ...
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tranle

join:2001-06-10
Mountain View, CA
How do reset the statistics on an 3347NWG ...

I have an netopia 3347NWG and on the "System Status" page there is a section that shows:
- Loss of Signal
- Loss of Frame
- CRC Errors

Does anybody knows how to reset those counters ?

dave006

join:1999-12-26
Boca Raton, FL
The counters are reset everytime you restart your connection. You should have a "Restart" link on the top right side of the "System Status" page. This link will restart your MODEM and reset all of the counters.

Thanks,

Dave

tranle

join:2001-06-10
Mountain View, CA
I tried the "Restart" and it did clear up the "CRC Errors" but not the counter for "Loss of Signal"

Any other suggestion ?

dave006

join:1999-12-26
Boca Raton, FL

No. You are seeing current information. All of the Statistics items are reset on a "Restart" of the MODEM.

Any values displayed are new and this would indicate that you are seeing x number of "Loss of Signal" events on your current DSL session. Every statistic value on this page is only valid for your current DSL session. The statistic data is not retained across a "Restart" command.

How many "Loss of Signal" events do you have?

You should see information in the log indicating problems making the initial connection that support these statistics. A few errors during the initial connection are not cause for concern. If you are seeing the numbers grow quickly if you have the connection up for more than 1 hr, post all of the values and we can see if you have a line problem.

Thanks,

Dave

tranle

join:2001-06-10
Mountain View, CA
sorry for the late reply.

I am seeing 346 upstream loss of signal and that count seems to be preserved even after a restart. I will try a power cycle to see if that reset it.

I am also using 7.7.0 (build r2).


fourtoes

@qwest.net
reply to tranle
Speaking of resetting the 3347.. How do I reset the DHCP server lease table? (to clear out all the leases).

Also, I had changed the DHCP lease time to 10 hours. I forget what the default time was. Anyone know?

tranle

join:2001-06-10
Mountain View, CA
I think that there is a command line option (e.g. you need to telnet or ssh or modem).


gaviper
My Best Friend Is A Boxer

join:2000-09-04
Carrollton, GA
clubs:


edit:
March 19th, @08:42PM

reply to fourtoes
said by fourtoes :

Speaking of resetting the 3347.. How do I reset the DHCP server lease table? (to clear out all the leases).

Telnet into the modem. You can use Hyperterminal to do this.
Below is a cut and paste of reseting the DHCP server.

After you log in just type "reset dhcp server" and hit the enter key. Then type "exit" and hit the enter key again. You are done.
***********************************************

login: admin
Password:

Terminal shell v1.0
Copyright ©2006 Netopia, Inc. All rights reserved.
Netopia Model 3347NWG Wireless DSL Ethernet Switch
Running Netopia SOC OS version 7.6.1 (build r6)
Multimode ADSL Capable
(admin completed login: Full Read/Write access)

Netopia-3000/xxxxxxxx> reset dhcp server
flushing DHCP lease table and NVRAM copy

Netopia-3000/xxxxxxxx> exit

Goodbye.
-
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